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Deltone Electric & A/C
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
30 - 40 Employees, Residential customers enjoy flat rate upfront pricing by the job. Commercial customers enjoy competitive rates and contracts. We frequently run $50 off repair promotions and offer up to 36 month interest free financing on all services offered. Home of the Residential $99 month A/C Systems. Free 2nd Opionions and 365 Test Drive
Business highlights
Emergency services offered
59 years of experience
Services we offer
Commercial, Electrical, Generators, Heating, Industrial, Insulation, Marine and Offshore Air Conditioning, Refrigeration, Residential, Sales and Installations. Residential and lite commercial duct cleaning. Electrical Projects exceeding 1 million dollars., Sheet Metal, Ventilation, and Industrial Duct Cleaning Service
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.418 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 22% | ||
| 0% | ||
| 6% | ||
| 6% |
Showing 1-18 of 18 reviews
Janet J.
Sep 2015
<ol> <li>I would highly recommend Deltone Electric. They answer their phone 24/7. Very professional and accommodating. Can't say enough good things about Deltone's service. I had an emergency situation and they responded immediately! Great company!</li> </ol> <br />
Belinda P.
Dec 2014
You are informed when tech is in route along with a photo of the tech so that you get no surprises. He was very knowledgeable of his duties and finished in a timely manner. They clean the work area upon completion of job. I would give each category a grade A.
Melissa J.
Dec 2014
They did fine work. There were no issues with scheduling, even though we live in a remote area. It took them about 2 hours and they were very professional.
Response from Deltone Electric & A/C
"Hello [member name removed] It makes our day to hear that we meet your expectations for service and punctuality. We are in the customer service business first , once we have provided you with that, then we do everything we can to get your repairs done so you can get back to your life and your family. Thank you for your trust and your business. Remember "You're Never Alone With Deltone" Thank you ,Dennis Robinson"
Barbara W.
Dec 2014
Very well. They arrived ahead of time, did the job quickly, and left no mess. We had a new central air and heating system installed by them in September of 2012, which is how we have the service contract with them. That big job was also done in a timely manner by polite technicians who left our house as they found it.
Response from Deltone Electric & A/C
"Thank you for the kind evaluation of Deltone in reference to our popular semi-annual maintenance visit and of the complete system installation. I feel that we have the most polite ,caring and technically educated technicians in the business. I personally thank you and look forward to our next visit with you ."
Timothy B.
Dec 2014
unknown
Response from Deltone Electric & A/C
"[member name removed], Thank you for the review of our services . I am sorry that you feel that the services provided by Deltone weren't to your satisfaction ,we work very hard daily to satisfy every customer. Deltone will always do everything we can to make you happy. Please contact me on my personal mobile phone, 504-373-8413 to discuss this matter. I look forward to hearing from you and resolving this matter to your satisfaction. Happy Holidays, Dennis Robinson Operations Manager Dennis@Deltone.com"
Jonathan N.
Dec 2014
unknown
Response from Deltone Electric & A/C
"Thank You for the kind words,if there is anything we can do better please let us know . Please share your experience with your friends and family.So, when they need a go too company , they will know who to call . Have a Happy Holiday season and an amazing 2015...."
Lorri A.
Dec 2014
unknown
Cathy C.
Dec 2014
unknown
Response from Deltone Electric & A/C
"Thank you for your honest evaluation of our services, If there is anything we can do to improve let me know. We are always a phone call away. Have a Happy Holiday Season, Dennis Robinson"
Ian N.
Dec 2014
unknown
Response from Deltone Electric & A/C
"It is our goal here at Deltone to satisfy every customer based on their individual needs. I hope we have met all of your expectations and we look forward to a continued relationship between you and Deltone Thank You , Dennis Robinson"
Claire S.
Dec 2014
I’ve use them for years and they’re very good. They were right on time – which is a big deal to me. I would definitely keep using them.
Response from Deltone Electric & A/C
"We are so glad you see the value of services that Deltone strives daily to bring to their clients. We would just like to say, Thank You!!!!!! for your trust and your business. We hope we are your go to company for a very long time , and remember "You're Never Alone With Deltone Dennis Robinson , Operations Manager , Deltone"
Claire S.
Dec 2014
It went well! They also recharged my Freon. This was on a Friday on a 3-day weekend, so I was sure I would be out of luck. However, they were willing to come out and did a great job!
Adline E.
Dec 2014
They were really nice but my unit is still having the same issues. They're a good company, though.
Kerry L.
Dec 2014
unknown
Roxanne W.
Dec 2014
They did a good job and were right on time. They were very cordial, too. We didn't have any issues with the unit afterward. Granted the prices are higher on the weekend, though, and the parts were very expensive.
Cindy K.
Dec 2014
unknown
Joyce B.
Dec 2014
unknown
Gary W.
Dec 2014
unknown
Jeremy B.
Jan 2013
Over the next three weeks Deltone ordered the wrong part three times. Each time my tenants rightfully became more annoyed as did I. Several times I had to call, find out if the part was in and reschedule the appointments. The weather starting warming up and the need for the part diminished. Deltone finally called back and said they had the right part and would return the following week to replace it. They never did. <br /> In October, 9 months later, I called them again. I figured if they had the right part maybe they could install if properly. They could not locate the part so they ordered a new one. Again they had the wring part sent or ordered at least three times. I started increasing my phone calls, complaints, etc as it got colder. The problem was blamed on past employees, the parts company and even the UPS. <br /> Now 11 months after the original call they called me to tell me that the wrong part arrived again and their boss did not want to deal with it anymore. As a condolence they would not charge me anymore for their services. They stall have part of my heating unit and I'm waiting to receive it back. <br /> It is hard for me to give across the board Fs for anyone. But I really feel like Deltone deserved this one. My problem was not a difficult one for them to solve. They just seem too inept to get it solved. <br />
Response from Deltone Electric & A/C
"[member name removed], I apologize for the problems you encountered in your service with our company and I know that nothing I can say at this point would change your mind about Deltone. As to the initial fee, this is to cover the cost of getting the technician to you and to cover the time it takes to properly diagnose the problem, once that is done, there would be an additional fee for parts and the labor necessary to make the repair. Now from that point on is where it sounds like the service went south and I will tell you as a consumer, I would have been as frustrated as you. The entire Deltone team strives each and every day to take care of our customers so that the type of issues that happened to you do not happen. It is unfortunate that in your case it seams that Deltone has dropped the ball and once again I apologize for that. I do appreciate you letting us know of your frustration so that we can bring it to the attention of the entire team in order to prevent this from happening again and I hope that this one instance will not keep you from giving us a second chance to show you that we can take care of you in the future and make you a Raving Fan. If I can be of any assistance in the future please do not hesitate to give me a call. Mark Albrecht Systems Consultant Manager (504) 525-9199 ext. 28"
Licensing
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FAQ
Deltone Electric & A/C is currently rated 4.4 overall out of 5.
Deltone Electric & A/C accepts the following forms of payment: CreditCard
No, Deltone Electric & A/C does not offer free project estimates.
No, Deltone Electric & A/C does not offer eco-friendly accreditations.
Yes, Deltone Electric & A/C offers emergency services.
No, Deltone Electric & A/C does not offer warranties.