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Designer Pools and Roofing by Ace logo

Designer Pools and Roofing by Ace

Acoustic Ceiling Tiles - Install, Carpentry Framing - Install, Carpentry Framing - Repair,

About us

We are a locally owned roof and pool installation company! We have earned a reputation for providing top of the line customer service. Servicing Charlotte, Raleigh, Wilmington and surrounding areas. Please contact us today for your free estimate. Ask us about our veteran discount.

Business highlights

18 years of experience

Services we offer

Residential, commercial & industrial roofing, kitchen and bath remodeling., solar

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
3%
2
7%
1
2%
Showing 1-25 of 100 reviews
David T.
Feb 2024
5.0
Yes, I recommend this pro
The work was completed timely and done professionally. I've been having issues with this area of my roof for years. Ace is the first company to take the time and effort to solve the problem permanently and not just do a bandaid repair and leave. I can't tell the shingles have been replaced they did such a good job matching. I would definitely hire them again.

Bruce R.
Sep 2021
5.0
Yes, I recommend this pro
$12,000
Great Ron was there to take care of my needs all through the repairs. From meeting with Ins . adjuster and Final repairs. they did a great job, and clean up. Getting several complements on the roof!!

MaryAnn B.
Aug 2021
5.0
Yes, I recommend this pro
Prompt honest service. I would hire them again.

Joe V.
Aug 2021
5.0
Yes, I recommend this pro
Service was amazing! Hassle free with insurance, they took care of it all. Totally content and satisfied. GREAT JOB

Deborah R.
Jul 2021
5.0
Yes, I recommend this pro
Very good. Samantha Williams was most helpful, informative and professional. She worked diligently coordinating the work to be done. Work was done in timely and professional manner. Samantha stayed on top of project with regular checks and communication. Would highly recommend.

Don V.
Jul 2021
3.0
$25,000
They ordered and delivered the wrong style metal roof which did not use clip fasteners but rather screwed directly to roof. This will not allow expansion of metal roof. Also, the installation crew left 1” gaps on the edges of the ridge cap between each standing seam. This will potentially allow wind blown driving rain to enter my house.

Brian P.
Jul 2021
5.0
Yes, I recommend this pro
$35,000
I can’t say enough about the professionalism and timely manner that ace provided us. With such an expensive upgrade for a home it can really be frightening. After dealing with multiple roofing companies i thought this was going to be an impossible task and then we finally met, Samantha with Ace and within two weeks I had a brand new roof!! She walked us thoroughly through their process and had everything done correctly to the dollar that we were promised. She even helped with some interior service that wasn’t on our list!!! I’m still in shock and blown away by how incredibly easy this was. I have referred them to multiple people and they have had the same professionalism and work done without being over charged and jerked around because of the current demand for help. Rest assured they will exceed your expectations from beginning to end. I wish I had another roof to repair (just kidding) Thank you Ace for everything!! 5 ⭐️ ⭐️ ⭐️ ⭐️ ?

Heather P.
Jul 2021
5.0
Yes, I recommend this pro
Samantha, her dad and the team were amazing to work with. Very particular, on time, and do what they say they’re going to do. Will 100% use them for all of my projects!

Wanda D.
Dec 2020
5.0
Yes, I recommend this pro
Fantastic! On budget, on time, on quality. The team replaced some rotted wood and pipe fitting cuts were precise. The even cleaned up in the rain.1

Janice H.
Jul 2020
5.0
Yes, I recommend this pro
$8,000
It was great, I love them and we will use them again.
Response from Designer Pools and Roofing by Ace
"Thank you for your review! It was a pleasure working with you and getting to help see your vision come to life. Hope you are enjoying your lowered bar top!!"

Steve R.
Jun 2020
5.0
Yes, I recommend this pro
Very easy to work with. Quick to schedule, workers arrived on time and work was completed in a quick, safe and professional manner.

Anthony C.
Apr 2020
5.0
Yes, I recommend this pro
They were responsible, responsive, professional, cost-friendly, punctual, and caring. They even came out a week after the project completion to check for inconsistencies or damages from a hail storm.

Matthew H.
Apr 2020
5.0
Yes, I recommend this pro
$12,000
They showed up on time, did a PHENOMENAL job, and talked me through the entire process. I felt really comfortable from the very first estimate. I had a few companies come out, but I went with ACE because Samantha explained the insurance process so much better and in much more detail than all the rest. The insurance process was a piece of cake. I would HIGHLY recommend this company for your roofing needs!

Sherri E.
Apr 2020
5.0
Yes, I recommend this pro
$15,500
Did a great job! Very professional. Will recommend to others.

Dorothy G.
Apr 2020
5.0
Yes, I recommend this pro
They did a great job, they kept me informed and they did it at a good price.

Ivan M.
Apr 2020
5.0
Yes, I recommend this pro
$12,000
Very professional from the beginning untill the end

Brian F.
Jan 2020
5.0
Yes, I recommend this pro
Perfect. They did what they said they would do and were VERY professional.

Sharon G.
Dec 2019
5.0
Yes, I recommend this pro
It went very well! Installers finished within the time frame that was quoted and they left the property clean.

Sacha C.
Nov 2019
5.0
Yes, I recommend this pro
$10,000
Matt & his team were very professional & kind. They showed up on time & did the job beautifully with no disruptions to my day to day life. They handled all the insurance issues & I never had to worry. My neighbors have complimented me on such a beautiful roof. Thank you!!!

Jeff C.
Nov 2019
5.0
Yes, I recommend this pro
$1,850
Amazing, well efficient crew.

Stacey H.
Nov 2019
5.0
Yes, I recommend this pro
$10,000
Ace Roofing did an excellent job on our roof. We also hired them to replace our gutters and gutter guards. Very pleased with the work they did.

Jaquan S.
Oct 2019
5.0
Yes, I recommend this pro
$350
It went great very professional

Marcus M.
Oct 2019
5.0
Yes, I recommend this pro
It went well, they fixed the damages that was causing leakage when it rained.

Leani H.
Oct 2019
5.0
Yes, I recommend this pro
Great! Sweet people would reccomend anytime anyday!!!

Elsa D.
Oct 2019
5.0
Yes, I recommend this pro
The service was amazing, they arrived at the time they said they would, they provided me with an amazing new roof, and it was all done in a great timely manner. I will definitely be recommending them to my neighbors and family members again!
Showing 1-25 of 100

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Designer Pools and Roofing by Ace is currently rated 4.6 overall out of 5.

Designer Pools and Roofing by Ace accepts the following forms of payment: CreditCard

Yes, Designer Pools and Roofing by Ace offers free project estimates.

No, Designer Pools and Roofing by Ace does not offer eco-friendly accreditations.

No, Designer Pools and Roofing by Ace does not offer emergency services.

No, Designer Pools and Roofing by Ace does not offer warranties.