Dicky Matos Roofing

Basically, Dicky Matos' crew did an absolutely horrible job. In essence they slapped a sloppily done, commercial roof on my beautiful victorian home. The day they finished the work, I called Dicky to say that the roof looked horrible. He said he would come back and fix it. I literally called and called for 5 months. Finally, he agreed to come and fix it. On the day they were to come, I waited and waited, but nobody showed up and nobody called. I find Dicky Matos to be Incredibly unprofessional, disrespectful and unethical. In the process of having my roof fixed, I've had two other professional roofers look at what the roof they put on. One said, "It looks like Micky Mouse did this roof!" Here is a detailed list of the things that were done incorrectly and sloppily: 1. The rubber roof was not installed correctly. They used a termination bar to secure the rubber roofing OVER the siding, rather than removing the siding and trim boards to properly flash against the house. 2. The rubber roofing material was not only over the siding, but also on the trim of the house, on both sides. It was easy to see and very ugly. 1. There are bubbles/wrinkles all over the rubber roof. The rubber should lay flat. 3. The workers were careless with glue. Long lines of drippings on top of the rubber roof and patches of yellow glue on the siding (ruined the siding) and on the drip edge. Could have been cleaned up while still wet. (Dicky swears that they don’t use glue, but a self-adhesive.) 4. Drip Edge not installed properly, not straight and starting to buckle in several places. 5. They used a commercial (wide) drip edge instead of a residential drip edge which is narrower and more aesthetic and more appropriate for a house. 6. They didn’t finish caulking the carpentry work/repair on the soffit 7. They did not add a nailer around the edge of the roof to attach the drip edge to the roof. 8. The insulation board they used was thicker than what was needed for this residential job. That type of insulation board is generally used for commercial applications.

Very well . He was prompt, came twice and as far as I know fixed our problem with the gutters.

Excellent. They were diligent, professional, super clean up of property. Polite too!

Roof still going strong, after the wettest Fall-Spring combo on record. Installed spring of 2018, still looks good and no leaks or problems, even around four skylights, existing at the time of the roof installation. Dicky and his crew did a great job.

Brought in 8 employees, removed old roof and weather tight in one day, installed new shingles the next morning. Job was extremely well done. I am a retired contractor and they not only did it just the way I would have, but also accommodated some of the peculiarities of our house. Their clean up was impeccable. They left the job spotless.

What an amazing experience to work with this company: courteous, professional and thorough. Clean up was great. I highly recommend them.

Excellent. Entire job, including cleanup, performed in one day. Impressive considering the old roof had to be removed and we required plywood before new roof could go on. We had a couple of minor issues a few days afterwards and they were here within hours to correct them. I would not hesitate to either recommend them or to hire them again.

Great. Very responsive and the price was in line with other estimates.

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I got 3 bids to replace my roof, Dicky's was the lowest by a big margin. He is very responsive - always answers his phone. DMR is a family business which  uses NO subcontractors.He has all the hi tech   tools to do the job well and efficiently, by a team of (in my case 10 ) respectful,knowledgeable and well coordinated people. He does what he says he will do - very professional. His team did the whole job in one day - tare off , 2 layers - R&R a lot of vinyl siding so that step flashing could be installed properly - ending with a great clean up job. There was some damage of the vinyl siding during removal. These were replaced with new - right away. I have already recommended DMR to others. DMR did their roofs and they are just as happy as I am. <br />

<p>After procrastinating for the past three years, I finally decided to take bids for a new roof.  I knew my roof could not go through another New England Winter.   I  received four estimates and decided to go with Mr. Matos from DMR.  He was prompt and courtesy in all avenue of our interactions. However, what impressed me the most was his honesty.  After talking with a couple of his competitors, I had additional questions.  I called Mr. Matos, who was on a job.  We arranged to meet after he finished the job he was on.  Again, he went around the house, in the attic, and answered all my additional questions.  He made sure I was comfortable with the process.</p> <p>His crew arrived on time, and completed the job within the two day timeframe,  The clean up was impeccable.  If you looking for an honest, hardworking man, I would highly recommend, Mr. Matos from DMR.</p> <br />

One section required rubber roofing which he installed perfectly.  He is honest, shows up on time and <br /> did not leave until I was completely satisfied. That was easy because he <br /> did the job right the first time. Cleanup was immediate and complete. I would hire him again, and I did. <br />

<ol> <ol> <li>Good communication, on time, work done as promised</li> </ol> </ol> <br />

An excellent value overall, very friendly and helpful. Some rough edges on finish work, some communication issues with workers but overall I would reccomend this company. <br />

I was so impressed. I called 2 other roofing contractors and one showed up late. Mr Matos came to my house twice. The first time he introduced himself and looked to see what I needed done. He came back the next day and did  a more thorough inspection. He gave me an estimate and I agreed to his terms. A few days later he and his crew showed up and did an excellent job. They were, quick, efficient, professional and clean. I had a tight budget and he was able to work within my budget. If I ever need his services again I will definitely give him a call. <br />

They made me feel comfortable and took the time to explain step by step and took pics to show exactly problem. They did the work with in a timely manner and they were very professional. It was a very nice experience. I loved there service and would recommenced them to anyone.