Dixie Electric,Plumbing and Air Company Inc

Dixie Electric, Plumbing, & Air, more specifically their Plumbing Technician DeWayne Poitevint was here at my house today for a main cut-off valve leak at my street box in Montgomery. He was very friendly and was a professional customer service representative of the company! He did an excellent job and was very timely, arriving early as well as finishing fast!

Cameron did a great job in the blistering heat of our attic tracking down an acceptable location to place a dehumidifier we plan to install. He made the necessary electrical wiring determinations/additions so all electrical requirements are ready to go. It cost less than half of what we originally anticipated.

This company is outstanding!! I have used them on several occasions. They have been beyond professional and efficient!!

My ac system failed, and I was in disparate need of a new system without breaking the bank. The good people at Dixie Electric, Plumbing, and Air were amazing! Not only did I get a great price, but the technicians were able to install my new system in two days. The were on time and very professional. You will not go wrong with these guys.

We had some electrical issues that required trouble shooting, and Jody did an excellent job figuring out the problem and fixing it. Top notch work by a real professional--great experience all around.

Work completed adequately

It was good. They were professional.

Professional, friendly and efficient.

Tony came (3/3/22). As always he did a great job. The washing machine flooded in the morning and Tony came that afternoon. Checked all the pipes and washing machine. Took care of the issue and made sure to clean up after. Tony is very professional and explains the problem and solution in a way the lay person can understand. He is also a great guy. Very pleasant and fun to talk too. Dixie is not the cheapest in town, however you get what you pay for. We've been care-plan members for several years and it has paid off bigtime!! I highly recommend Tony and Dixie.

They were very professional, Very easy to talk to and get along with. They sent 3 service professional to do every service. But they were highly professional and easy to work with

These guys fixed one problem and created another. The price for work done ridiculous. I should have watched a YouTube video and did the repair work myself like last time!

Amazing workmanship

Excellent!! Lance was very knowledgeable, worked fast, was careful to clean after he finished each job. Lance also helped my son who was having trouble with connecting something.

Recharge unit.

Really well

Nothing out of the ordinary, but electrician did not even go into the attic and left a mess in the attic. Although I supplied the part, the charge for labor was $464.75. Since there were no unexpected issues, in my opinion the price was ridiculous.

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I had 2 new ceiling fans, relocated another one to a new location. Install a new chandelier, Christie the dispatcher called to let me <br>know that Russell the service tech is on his way. Russell arrived at a good time, I showed him what was needed, he looked it over and fave me a great price, he proceed to work. he got it done in a great amount of time. Very professional, double checking to make sure I was getting what I wanted. Job finished and looks "FANTASTIC". I will use this company and recommend them to people who seek their services. Thanks Russell and Christie for a job well done. <br>

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<p>DIXIE ELECTRIC was prompt and professional in giving us an estimate to solve some electrical problems and upgrade electrical systems in an older home.  We had used them in the past and had been pleased with their work.   Our project included upgrading electrical outlets to three pronged in the non-renovated part of the home, solving a wiring problem that led to circuits tripping, wand installing light fixtures and a sealing fan.  We got more than 4 estimates and DIXIE was far higher than all the rest.  Ultimately we hired STAR ELECTRIC (starelectric@Hotmail.com 334-322-8539).  If STAR ELECTRIC would have been unable to work us in, we would have hired (JC ELECTRIC 334 517 6120) </p> <br />

From start to finish, a very professional job. Contacted Dixie regarding my broken attic fan and they offered to send a technician the following morning. Tech contacted me first thing that day and said he had another job ahead of mine and wasn't sure if he'd make it to my house before it got too hot to work in the attic. He called back a few hours later and apologized that it had taken so long, but he would have to reschedule for the next day. Main office calIed to confirm appt for the next day. Tech showed up first thing the next day and explained what he was going to do and said he'd give me an estimate before any work was completed. He was extremely polite and very professional. He even asked if we had any coupons, which we did! The cost was a little more than I expected, but i'm sure it was done right. You can't put a price on peace of mind. Right? <br />

Service techs are clearly trained on the art of sales and omission. There were several slight of hand moves in the process that made my gut suggest I should go someplace else. For example, showing me a price to replace a hot water heater and omitting that the price does not include the ancillary charges. Or as another example indicating that they would replace the hot water heater with the same size unit and then quoting me a smaller unit. I suspect techs receive commission and are therefore willing to push the boundaries of morally acceptable sales behavior. Think the classic image of a used car salesman. I'd suggest avoiding this company if you are a generally trusting person and prefer to avoid the confrontation that arises in having to pay attention to every move your "opponent" makes. I'd prefer to feel like my contractors are advocates for me and not trying to take advantage of me. <br />

From the initial call, I was greeted by friendly, knowledgable people. This company is everything they claim to be in their online ads. Professional young man in uniform showed up promptly and got right to work. Each time he entered the home, he put on shoe protectors so as not to track anything into our home. He had to go on the roof and snake about 60 feet to get to the clog. Hard worker. Pricing was upfront. Now hidden costs. I will certainly use them again.

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