DNM Contracting, Inc

This was garbage The price was more than the deal of $39.  When they got there my cousin was there she was with a guy but if a man is not with the women and watching things don't go right. What he did was some adjustments and she thinks it was fixed. What they did only lasted two days. The customer service was not very good either.

They came and saw the problem. They suggested to put in an expansion tank to fix the problem. This work wasn't covered in the warranty, so we paid them. After placing the expansion tank we started experiencing other problems that didn't exist before. We called to let them know. They were very defensive when we let them know. We requested the invoice for the work done to be sent us, but they still have not sent it. It's been more than 3 weeks. We have been calling but it is very difficult to reach anyone. When the lady named "Kristi" answers the phone, she is very unprofessional. She gives you her perosnal problems as an excuse for not having sent the requested docs. We love to support small local business, but this is what we end up with.

unknown

I wasn't at the property, was sent to inspect a toilet in a rental home. <br />

<p>This was a big deal purchase. I wasn't real happy with it. They did do another repair to my toilet that I wanted fixed. The toilet does not flush as well as it used to and sometimes it gets stuck open. I wasn't having any trouble with functioning, I just had this other leak that needed to be fixed and I thought it would be a good time to change out the flapper in the tank. When they got here they said the flapper does not need changed. I felt like the ad was written deceptively. I assumed they would come out and change the flapper. Otherwise they were charging me $35 to tell me my flapper was fine and then leave. That is kind of the way the deal sounded when they got here. Then I said I really thought they should change it  so they pulled one out of their bag and changed it. Later I looked on it and I am pretty sure it is a used flapper. It wasn't really written in a straightforward way.  I would have been happier to use my own plumber and don't think I would use them again. They weren't necessarily planning to do anything. I would tell a friend or family member to look for someone else.</p>

The service went well. I paid more than the $39 Big Deal. They were very punctual. They showed up in an unmarked car, but other than that, everything was fine. They were good guys and the toilets have been working better since they had been there.

unknown

unknown

unknown

unknown

unknown

unknown

.

.

Just as I wanted it to be.  Very easy man to deal with and talk to. <br />

unknown

unknown

It probably would have been less expensive if I just called a plumber out instead of using the Angie's List coupons.  It was fixed. <br />

I called DNM Contracting Inc to come out to my  home after my water heater had failed late Friday night. They came out and diagnosed the problem and did NOT charge me after hour pricing to change out my water heater.  They hauled off the old water heater and were such a pleasant group of people to work with.  Kristi quoted me over the phone the cost to change out the heater and there was absolutely NO fluctuation in her pricing once they were on site.  Will never use another company for my plumbing needs but this one and I've put a review in our neighborhood for everyone to use them as well!!!!!! <br />

The coupon for the service was $39 Toilet Tune-up and Home Plumbing Inspection.  What happened is as follows: I received an email and confirmed the appointment time and they were on time.  One toilet had a pad flapper and, under the coupon, it specifically states the "No parts other then flapper included".  It turns out they didnt have the right size flapper so went and got one.  After fixing that toilet, one of the employees doing the work said "Did the office call you and tell you that if the flapper is not a normal size, we have to collect $50".  As you can surmise, this was quite upsetting and I told him that this is not what is stated and his office had never called me.  In fact, I called their office earlier in the week to confirm my message and also emailed them via Angies List - and they did confirm via eamil.  Granted, he may only be doing as told, but it wasnt what the coupon said.  I informed the second employee and showed him the coupon.  He went out called his office and said no money was owed.  Also, the office did call about half hour later "apologizing" for the confusion and said that Angies List printed their coupon incorrectly.  Anyway, I am very suspect of this "bait and switch" type event.  In addition, and granted I didnt ask after the "$50" comment, nothing was even said about the "home plumbing inspection" which I would have been very leary off after the $50 charge comment.  I cannot recommend any company how tries to charge $50 for a part that is included and costs less than $10. <br />

<p>Fast and efficient.</p> <p><br /></p> <br />

.

Initially contacted DNM in connection with a kitchen refacing project through Kitchen Fronts of Georgia. The Office Manager, Kristi, scheduled installation for a composite sink and garbage disposal connection. We contacted DNM to fix a problem toilet on 3/25 and the work was scheduled for the next morning. Greg and Neil arrived on time and began working to figure out what the problem was. They fixed the toilet and also replaced a very old pressure valve. On 4/22/15 Greg came back to install the composite sink and garbage disposal. We then scheduled to have the faulty pipes in the basement fixed. Greg and Neil arrived as scheduled and work very hard to address the faulty pipes. <br /> DNM is the best! Kristi, Greg and Neil were friendly and easy to work with. We really appreciated all their hard work and will definitely be calling them for any future plumbing issues we may encounter. If you want the job done right, just call DNM!

I CONTACTED THE OFFICE AND SPOKE WITH KRISTI WHO WAS VERY PROFESSIONAL AND VERY KNOWLEDGEABLE ABOUT THE DIFFERENT TYPES OF WATER HEATERS, THE WARRANTY INFORMATION ETC.  I SCHEDULED WITH THEM OVER SEVERAL OTHER CONTRACTORS TO COME OUT AND CHANGE OUT MY WATER HEATER.  THEY WERE OUT TO MY HOME THE NEXT DAY AT THE SCHEDULED TIME AND STARTED WORKING.  THE PRICE DID NOT CHANGE AT ALL ONCE THEY GOT OUT TO INSTSALL THE HEATER WHICH IS SOMETHING I HAD BEEN WARNED OF FROM SEVERAL FRIENDS WITH OTHER COMPANIES.  THEY INSTALLED MY HEATER AND REMOVED THE OLD HEATER AT NO ADDITIONAL COST.  LEFT MY HOME AND AREA THEY WERE WORKING IN VERY CLEAN..  WILL DEFINATELY HIRE THEM FOR ANY PLUMBING NEEDS I HAVE!!