Donahue Roofing
About us
Full service roofing contractor with a reputation for quality. In business for 20+ years. Residential & Commercial
Business highlights
Services we offer
GAF, Mule Hide and Gerard Roofing Products., Residential and commercial roofing, TPO for commercial flat roofs. Certified by CertainTeed, metal shingles and asphalt shingles for residential home, specializing in standing seam metal
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 3% |
"Dear [member name removed], I’m sorry you’ve had this disappointing experience with our company. I know that troubleshooting this ongoing issue has been inconvenient for you. It is very rare that we have to return to a completed job once, let alone multiple times, and I assure you that we have done all we can from our end to try to resolve it. It did take several attempts before we were able to diagnose the cause of the issue, and then we were stuck in a holding pattern while we waited for your new pipe and flashing parts to arrive. When they finally did arrive this week, they were not a match, so Clint picked up your old pipe and personally took it around to the various supply stores in West Plains to see if a match could be found. Unfortunately, he was not able to find a match, but he was able to locate replacement flashing for you, which he purchased and installed immediately. We believe that the new flashing will resolve your issue, but I assure you that we will continue to follow-up with you until we hear from you that you are satisfied that it is fixed, no matter how long it takes. Again, I apologize that this has been your experience, and I look forward to resolving this issue to your satisfaction. Regards, Peggy Donahue"
Licensing
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