
Dry Tech Waterproofing Solutions
About us
Our company was built on the foundation of trust, friendship and years of experience. We strive to maintain those same principles in all that we do. Whether it’s a damp basement, foundation issue or an unhealthy, moldy environment; we are here to help. We promise to lessen the stress of your basement or crawlspace troubles with our comprehensive water management, mold remediation and foundation repair solutions. We take great pride in our ability to transform your needs and expectations into a customized solution. With our quality workmanship being guaranteed, you’ll have one less thing to worry about. Call today for your free estimate!
Business highlights
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 7% |
Filter reviews by service
"(Consumer name removed ), We?re sorry to hear that you?re unhappy with the situation. However, we would like to clearly address the concerns you raised, as we made every reasonable effort to resolve them within the scope of our agreement. As outlined in our contract, we do not perform any electrical work. If electrical issues arise, including breakers or power supply problems, those are the homeowner?s responsibility. Regarding the breakers tripping, you stated that you do not live at the property and were unsure how long the power was out. Our sump pumps do not operate without power, and the battery backup system is designed to provide approximately 12 hours of operation. Based on the conditions observed, the power appears to have been out for longer than that duration. Extended power outages are outside of our control and responsibility. Concerning the warranty, we do provide a lifetime warranty on the installed waterproofing system. However, this warranty does not cover the battery backup battery. Batteries are consumable components and, as standard across the industry, are not warrantied due to their limited lifespan?even when unused. Once power was restored, the primary pumps immediately activated and successfully removed all water from the system. At this time, the system is functioning properly and as designed. The only issue identified was a failed battery and bbu components, which was damaged due to prolonged water exposure after the battery backup runtime was exceeded. We provided the components for the bbu system for free and installed them at no cost. The only charge was for the battery itself. While we regret that you are dissatisfied, we also do not appreciate being threatened with claims of slander in an attempt to obtain a free battery replacement. We have acted in good faith and in accordance with our contract and warranty terms."
"[Member Name Removed], Our records indicate that you have not contacted us since July. If there is water in the basement, we have no record of you contacting us to let us know of the situation. Please contact our office at 484-927-4326. Your work is warrantied and we stand behind that. When calling, please ask for the service department. Thank you!"
"Thank you for your kind words, our crews are the hardest workers around! We appreciate your business!"
"Thanks so much for the kind words [Member Name Removed]! It was a pleasure working with you and installing your egress window!"
Licensing
Trade License Number
Trade License Expiration
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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