DSI Door Services Inc

well, after 2 day it started making noises again. He was the second repairman I got. He was nice and respectful, but I'm upset that it didn't stay fixed.

Excellent. The service chap was able to fully open the door and remove/replace the lifting cables. He also lubricated the pulleys and roller assemblies on my door as well as my wife's door. He also described the best lubricant and showed me how to apply it; nice touch. Professional, courteous, quick.

Awesome, great job, no mess, very pleasant and done in a reasonable time.

I needed a new electric garage door mechanism. I received my quote quickly and we scheduled the date and time for installation. The installer did not arrive on time, but called to let me know that he was tied up a bit on the first job and would arrive as soon as he could. He came and did a great job of installing the opener and clearly explained the features and showed me how to use them. I appreciated the professionalism and ease of having my new electric garage door installed.

They said my remote will not work, they sold me a new one, which worked exactly in time the worker was present, when he left, I tried to open the garage door again, it did not work with the new remote. When I called them to complain, they wanted to charge me again, (142.00$), so I declined. I am NOT HAPPY, and can’t open the garage door, the winter is coming, so thank you, never again people from Angie’s list.

Very well.

There is a reason this company gets such high reviews. Mary answered the phone and jumped right into action. I could not open my garage door manually and could not leave the house. She scheduled me a service the same day and Bob showed up within 40 minutes of my call. Bob explained the issue and the cost and had the repair done in 30 minutes. I could not be more pleased with this experience and will definitely use them again in the future. EXCELLENT customer service

Ben at DSI reviewed the problem, told me what to expect and approximately what the cost would be. Their technician came, did the replacements, lubricated all the moving parts and restored both doors to original working condition. Everything exactly as predicted. I'm very pleased with the promptness, the service and the professionalism. Best of all, no surprises when the bill came. I would definitely use this company again.

Very well. Work was done on time and in accordance with estimate. The door is very quiet and operates well.

SHOWED ON TIME - REPAIRED & LUBRICATED OTHER DOOR SPRINGS TOO

very well the doors operated like new

The Salesman was very professional. The install was a little shaky at first because the installer left some loose ends that had to be fixed and then the next day our torsion link wire came off the pulley from an improper install. I called DSI and they promptly rectified the issue that day even though it was late in the day and their people were very busy that day. I commend them for prompt customer service, especially during a potentially dangerous situation. The doors are top notch and look very nice.

Our old garage doors had reached the end of their useful lives. It was time to look for replacements.? Based on a search on Angie's List I visited the DSI showroom in Portland.? The people were very pleasant and knowledgeable.? The next day I got a call from their sales rep and we set up a visit for the following day.? Got a quote by email the next day.? I was extremely happy with the price which included the doors, all new tracks and springs, and two openers.? And of course, they hauled off all of the old stuff. Installation was two and a half weeks later.? One technician did everything, which required a day and a half.? The first morning he told me he would stay until all 3 doors were up and working -- and that's what he did.? the next morning he installed the operators and did the trim around the doors. The doors look great and operate very smoothly.? The openers are very quiet. A few days after installation, one of the new operators suddenly became very noisy.? No problem, they came back and swapped in a new unit.?? I can't hold this against DSI, sometimes new things fail.? They were very responsive and made it right, no hassle. These guys are good.

Our old garage doors had reached the end of their useful lives. It was time to look for replacements.? Based on a search on Angie's List I visited the DSI showroom in Portland.? The people were very pleasant and knowledgeable.? The next day I got a call from their sales rep and we set up a visit for the following day.? Got a quote by email the next day.? I was extremely happy with the price which included the doors, all new tracks and springs, and two openers.? And of course, they hauled off all of the old stuff. Installation was two and a half weeks later.? One technician did everything, which required a day and a half.? The first morning he told me he would stay until all 3 doors were up and working -- and that's what he did.? the next morning he installed the operators and did the trim around the doors. The doors look great and operate very smoothly.? The openers are very quiet. A few days after installation, one of the new operators suddenly became very noisy.? No problem, they came back and swapped in a new unit.?? I can't hold this against DSI, sometimes new things fail.? They were very responsive and made it right, no hassle. These guys are good.

Our old garage doors had reached the end of their useful lives. It was time to look for replacements.  Based on a search on Angie's List I visited the DSI showroom in Portland.  The people were very pleasant and knowledgeable.  The next day I got a call from their sales rep and we set up a visit for the following day.  Got a quote by email the next day.  I was extremely happy with the price which included the doors, all new tracks and springs, and two openers.  And of course, they hauled off all of the old stuff. <br> <br>Installation was two and a half weeks later.  One technician did everything, which required a day and a half.  The first morning he told me he would stay until all 3 doors were up and working -- and that's what he did.  the next morning he installed the operators and did the trim around the doors. <br> <br>The doors look great and operate very smoothly.  The openers are very quiet. <br> <br>A few days after installation, one of the new operators suddenly became very noisy.  No problem, they came back and swapped in a new unit.   I can't hold this against DSI, sometimes new things fail.  They were very responsive and made it right, no hassle. <br> <br>These guys are good. <br> <br>

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They fixed our garage doors a couple of times. Its a 20 year old garage door, the springs broke in on them and things like that so they had to be repaired. I would recommend them.

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I had called another company the morning the door broke.  They said they could come in 4 to 5 business days, perhaps sooner if there was a cancellation.   Then I called DSI and was told someone could come out the next day.  Someone came and replaced the broken cable (as well as the other one, for good measure).  The whole job took 40 minutes and was very professional. <br />

In January of 2012, one of the door springs broke on my old 16 x 7 fiberglass door. As a result, I couldn't get the door opened to drive back into the garage.I'm a big DIY guy so I did some searching and soon that discovered replacing a door spring was nothing I felt comfortable with. I called around and Door Services was the only company that could come out sooner than the following week. In fact, they were able to come out the same day. <br /> So I went home and waited for the tech. The tech came soon after I got home and got to work. Keep in mind it was extremely cold in the garage and it had started snowing. Within about 45 minutes, the tech replaced both springs with brand new ones and adjusted the door close height which isn't an easy feat since my garage slab is heaved where the door closes. And that was it. In under an hour he was done. I plan to do some garage repairs in 2015 and Door Services will likely get my business to install a new modern garage door based on how good of a job the tech did and the responsiveness of Door Services when I called. <br /> The only problem was that it took something like 2 months for DSI to cash my check. But eventually it did get cashed. <br />

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