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East Coast Plumbing & Drain
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
East Coast Plumbing & Drain has over 20 years experience in drain cleaning and service plumbing. We serve New Hanover, Brunswick & Pender counties in North Carolina. We are a full service plumbing, drain cleaning and new construction company. Offering a wide range of residential plumbing, commercial plumbing and industrial plumbing services. East Coast Plumbing & Drain does it all. We strive for customer satisfaction with professional workmanship and attention to detail. Experience the difference a five star plumbing company can make! CALL TODAY!
Business highlights
22 years of experience
Services we offer
Residential, commercial and industrial bath sink & tubs, drain pipes, faucets, floor drains, garbage disposals & sewer lines., home inspections, install back flows, jetting drain field lines, kitchen sinks, pipe repair, shower, toilets, video inspections, washer lines, water heaters
Accepted Payment Methods
- CreditCard
Reviews
4.840 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 3% | ||
| 10% | ||
| 0% | ||
| 0% |
Showing 1-25 of 40 reviews
Tim C.
Mar 2019
Responded quickly to initial inquiry, set appt within 2 days, arrived early, completed work quickly and professionally!
Stacy K.
Feb 2019
Very easy to work with, they were exceptional in meeting my timeline.
Response from East Coast Plumbing & Drain
"Thanks so much for taking the time to share feedback! We greatly appreciate your business and the opportunity to address your needs!"
Paul S.
Jan 2019
Great! Technician identified problem and resolved it in 15 minutes. Would definitely call them again.
Lynn T.
May 2018
These guys were excellent! We were able to get our failing hot water replaced quickly and efficiently. They were very professional, on time, and didn't gouge us.
Response from East Coast Plumbing & Drain
"Thanks for sharing your feedback sir. Also, thank you for your business!"
William B.
Apr 2018
Seems to have gone well.
Response from East Coast Plumbing & Drain
"Thanks for sharing your feedback sir. Also, thank you for your business!"
Jackie A.
Oct 2017
I've never had a problem with East Coast. It's never the same person, which I don't really like, but after a series of bad plumbers, it's nice to know that I have one who is dependable.
Response from East Coast Plumbing & Drain
"Thank you so much for your feedback! If you have a tech you would like to request personally please let me know! I'll do my best to pair you up with you're favorite!"
Margaret P.
Oct 2017
Fine, but my toilet continues to run.
Response from East Coast Plumbing & Drain
"Hello There, I'm sorry to hear you are still having problems. We would be happy to come back out at no charge! Give us a call at 910-799-2048 to schedule a follow up."
Kristin H.
Jun 2017
It was a challenging situation for East Coast Plumbing as the repairs were initially going to be done before closing. Due to problems on the seller's end, the work had to be moved to after closing. The guys at East Coast Plumbing could not have been more professional & courteous under what was a difficult situation that had nothing to do with them! I will absolutely use them again. I would also like to state that often I read reviews griping about pricing. Please keep in mind, as in everything in life, you get what you pay for: "The bitterness of poor quality remains long after the sweetness of low price is forgotten."
Response from East Coast Plumbing & Drain
"Thank you so much for taking the time to leave such positive feedback! We look forward to helping you again with any plumbing needs!"
Julia M.
Jun 2017
After two repair visits I still wasn't satisfied so we eventually replaced.
Response from East Coast Plumbing & Drain
"Thank you for your business, and let us know if there is anything else we can do for you!"
Linda P.
Jun 2017
Technician arrived on time, was professional and knowledgeable.
Response from East Coast Plumbing & Drain
"We really appreciate your feedback! Have a wonderful week and let us know if you need anything else!"
George W.
Jan 2017
Excellent service! Regardless of a major holiday, East Atlantic Plumbing arrived promptly with heavy duty equipment and stayed to resolve the problem completely.
Response from East Coast Plumbing & Drain
"Thank you so much for taking the time to leave your feedback!"
Marilyn G.
Jan 2017
They set up an appointment promptly and came an determined it was a defective valve in the Moen faucet. They told me I could have Moen send the parts to me for free and they would come back and install them when I received the part for their service call fee, or I could pay the fee now and install it myself. i chose to have them come back, which they promptly did and installed just for their service fee. I felt this was very nice and fair of them to do it.
Response from East Coast Plumbing & Drain
"Thank you [Member Name Removed] for your business and taking the time to leave your positive feedback! We hope you will give us a call if you need anything else."
Beau C.
Oct 2016
The work was quick, professional and friendly. The owner and employees were on site. They were knowledgable and well priced. Will definitely hite them again for any plumbing related service. They also followed up after the project was completed to make sure we were happy. A+
Response from East Coast Plumbing & Drain
"Thank you [Member Name Removed]! We are so glad you were happy with the shower and our service. Let us know if there is anything else we can do for you."
Anne D.
Sep 2016
Best service I've received from any business in a long time! Our business had a fairly large leak in one toilet, had a 2nd toilet that had water trickling underneath, and had a small leak in our break room sink. East Coast first of all answered the phone the first time I called. Then, they sent somebody out within hours of my call to do the diagnostics, and went ahead and fixed one toilet. They ordered the tank parts for the other toilet and the faucet that evening. The following day the came back with the new parts and installed the faucet and fixed a difficult toilet. They also responded back with an invoice and their insurance documents within the hour of my request so we have everything on file we needed per company policy. Additionally, the cost ended up being slightly less than estimated, despite some difficult plumbing work with one of the toilets. Very happy with this excellent service!
Response from East Coast Plumbing & Drain
"We are so glad you are happy with our service! Thank you for the positive feedback, and let us know if we can do anything else for you."
Angela R.
Sep 2016
see above
Response from East Coast Plumbing & Drain
"Thank you so much for your positive feed back! We are glad to hear you were happy with our prompt service, and hope to help you again soon."
Michael L.
Jul 2016
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Response from East Coast Plumbing & Drain
"Thank you for your feedback, and let us know if we can help you with anything else!"
Phil W.
Apr 2016
The provider responded to my request for service almost immediately. Within on a few hours a plumber had come to my home and corrected the problem. I couldn't even ask for better service! <br />
Response from East Coast Plumbing & Drain
"Thanks you sir!! We really appreciate your feedback and the opportunity to handle your issue. Take care and enjoy the visiting grandkids!"
John G.
Mar 2016
Prompt and responsive. Work done well. I would not hesitate to use East Coast again <br />
Response from East Coast Plumbing & Drain
"Thanks you for your feedback sir! Let us know if we can do anything else for you!"
William W.
Mar 2016
unknown
Response from East Coast Plumbing & Drain
"Thanks Mr [Member Name Removed]! We deeply appreciate your feedback and thank you for your business!"
Cathy F.
Feb 2016
Everyone was very professional and polite from the representative that I called to the plumber that performed the repair. They provided same day service and completed the job in a very efficient manner. I am 100 percent satisfied and will use this company for any future plumbing needs. <br />
Response from East Coast Plumbing & Drain
"Thank you so much! We deeply appreciate your business and for taking the time to share your feedback!"
Nicholas B.
Nov 2015
I am the Administrator of the Moose Lodge. Our sewer drain backed up flooding the floors in four of our restrooms. This occurred while we were hosting a class of Paws 4 People Service dog trainers and so there was a very urgent need to get this fixed. Carl returned my phone message promptly, checked with his crew, and arranged a two hour response. (Great!) The crew actually arrived early and went right to work. They cleared the drain and even cleaned up at the work site. I intend to send our Lodge and my personal business their way in the future. I am quite satisfied. <br /> By the way, I usually only rate services 4 stars if I am satisfied. Because of the fast response, reasonable charge and good service I rated East Coast as "A's" all the way. <br />
Response from East Coast Plumbing & Drain
"[Member name removed], thank you for your review!! We appreciate the time you took to write about your experience, and we hope you'll give us a call in the future. Thanks so much, [Member name removed]!!"
Scott N.
Oct 2015
Came out on a saturday morning. They knew i had a big problem and owner came out himself. Family owned and terrific company. I felt the price was very reasonable. <br />
Response from East Coast Plumbing & Drain
"[Member name] - thank you for taking the time to leave us a review! We thank you for your continued business, and appreciate your kind words!"
JONNA F.
May 2015
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Response from East Coast Plumbing & Drain
"Thanks [Member name removed]! We appreciate your feedback and your business!"
Barry I.
Apr 2015
unknown
Response from East Coast Plumbing & Drain
"We appreciate your feedback and the opportunity to work for you sir! Take care and let us know if we can do anything else for you. -East Coast Drain & Plumbing"
Mark S.
Jun 2014
What stood out about their service are their punctuality and professionalism. They work neatly. They are nice people. I didn’t have to pay anything for the last visit. I haven’t had a problem since.
Response from East Coast Plumbing & Drain
"Thank you very much for your business!"
Licensing
State Contractor License Requirements
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FAQ
East Coast Plumbing & Drain is currently rated 4.8 overall out of 5.
East Coast Plumbing & Drain accepts the following forms of payment: CreditCard
No, East Coast Plumbing & Drain does not offer free project estimates.
No, East Coast Plumbing & Drain does not offer eco-friendly accreditations.
No, East Coast Plumbing & Drain does not offer emergency services.
No, East Coast Plumbing & Drain does not offer warranties.