
EDDIE MAC'S HOME IMPROVEMENT LLC
About us
Eddie Mac's Home Improvement is a family operated business and we are fully licensed and insured. We have been in business since 2005 and have over 25 years of experience. We guarantee professional service and quality workmanship. We will sit with you to discuss what you want to accomplish and make sure we understand your needs prior to any projects. We also guarantee follow-up calls or visits as our goal is total customer satisfaction. We want to be your reliable home improvement consultant every step of the way.
Business highlights
Services we offer
FINISHED CARPENTRY, HANDYMAN SERVICES, PAINTING, REMODELING KITCHEN & BATHROOM., TILING
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 5% | ||
| 1% | ||
| 4% | ||
| 1% |
"Thank you!"
"False claims. This couple fought each other through every step in the process during the project. In the end the bathroom came out great. At one point the homeowner told the building inspector the shower we had built did not meet code..lol. He asked them what didn't meet the code requirements ? Yes, it passed inspection and this couple was trying every which way not to make their final payment. Looking for any excuse to avoid payment."
"Thank you! Let us know when your ready to remodel."
"Thank you [removed member name]."
"We also rebuilt the structurally unsound porch and replaced the flooring."
"Thank you! I am a licensed Construction Supervisor and have a qualified network of Electricians, Plumbers and Plasterers that I use when we remodel Kitchen and Baths which is our primary business."
"Thank you for your review and we're happy you had a great experience!"
"The relationship with this customer has been an especially difficult one, due to the constant changing expectations and requirements. We will agree we did not provide a clear breakdown and itemization of work, it is our mistake, we apologize and will fix this issue in the future. The customer did however come up with his own checklist of items he wanted to address and we worked with the provided list. Within this list, it did not include the additional requirements which caused the price increase and equipment rental. It was also explained to customer verbally that because of the structure of the condo with concrete walls (a situation we rarely encounter) we did not have the necessary equipment at hand to address the sudden change in tasks. This is what created an increase in pricing to include time and material and the rental of equipment. There was no extortion or threatening during our exchanges in email communication. We simply requested $3500 due at signing agreement, $3500 due after walls are closed (which we did get) and remaining $3000 after everything else was completed. When we requested final payment, the customer originally wanted to withhold it and claimed we were extorting him and that he was naïve because he trusted us. Then strange responses continued back and forth where he claimed we were responsible for additional issues around the home we were not involved in, such as asking us to fix a squeaking door we never touched, then a followup email that stated "No need to do that I was just testing. You did not pass. Good bye” Or scratching up his toilet which ended up being toothpaste smeared on. We asked him to stop playing games to which he responded with “Games are integral part of our life, does not matter what age.” This continued back and forth for 1 week to which we asked the customer to stop harassing us or we will take legal action. Overall, we too found this to be a difficult experience."
"Thank you for taking the time to rate us. The wood gutter was a separate project just to be clear. You asked for a inspection and report of the condition. Upon inspection we noticed the corner seal was leaking and addressed the issue. For us to say you need a new wood gutter would be a scam and we do not operate the business by making up additional work to make more money. We are confused as to why you would say "maybe" to a contractor that is honest."
Licensing
State Contractor License Requirements
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