Edward J Griffith Wood Floors

Edward Griffith Wood Floors stole our deposit. He never did the work we hired him to do. He took our deposit and stopped returning phone calls. DO NOT HIRE ED GRIFFITH (I only gave 1 star because the system would not let me leave zero stars)

He stole the deposit! I am a designer and hired him for a job and he made off with my client’s deposit. DO NOT USE HIM.

Edward was great! He returned calls promptly and was super reliable. His comminication was great. His pricing was very fair and the work he did was beautiful. It looked like a different house when he was done! From dull, faded and worn to gleaming hardwood!

We own a historic home in Acton, and decided it was time to update the first floor with some new hardwood. Our home was originally built in ~1850 and had gone through several rehabs in the 19th and 20th century. The result of this piecemeal work was that each room on our first floor was on a different level, and these rooms were connected by a series of poorly designed transitions featuring a random collection of remnant carpet and tile. We wanted to tear all of this out, level the floors, and finally have a nice, even, single-level first floor tied together beautifully with high-character flooring. Our first call was to a local flooring store specialist who gave us the following terrifying assessment: the structure of the home was too old and the scope of the work was too great for him to even give us an estimate, so he politely declined to even get involved. It was in this nervous and anxious state that I reached out to Ed, who brought in his crew to do a full evaluation and put me immediately at ease. I knew exactly what I wanted in our home, and Ed listened carefully, paying specific attention to each of my many requirements. Unlike our first estimator, Ed and his team developed a plan to tackle the most challenging aspects of my project. He provided me with a fair and reasonable estimate, and highlighted the areas where there were some “unknowns” - where costs might run over due to surprises revealed during teardown and reconstruction. As Ed and I had expected and discussed, there were a LOT of obstacles on this project - some of the construction choices made by the previous rehabs made it necessary to reframe and rejoist the floors in the dining room and back hallway. Although this did represent additional expense, Ed was up front and honest with me about this expense, and presented me with alternative less-expensive options if I wanted to proceed differently. In the end my wife and I realized that we had a true professional working for us, and that our project must be “done right the first time” or we would never be truly satisfied with the result. It was in these challenging moments when it was obvious that Ed was the right man for our job. Imagine standing in your kitchen and staring down into your basement, because the dining room floor has been completely removed. In a moment like that, you want someone you really trust running your job - for me, Ed was and remains that guy! In the end, the project was completed on time and on budget for the original scope of work requested. Additional work requested was achieved quickly and on a reasonable budget - the total cost of the project including change requests was just about what we had expected to pay in the beginning. In total our project cost $26K - about $7.5K of that was spent on the actual hardwood flooring itself, which I purchased and paid for separately from a retailer specializing in antique floors. In the end, I paid Ed about $18.5K for the following list of work, which includes both his labor and materials: - Tear out ~1200 sqft of carpet, tile, and linoleum flooring - Remove several layers of unnecessary subfloor totaling perhaps an additional 1500 sqft - Complete reframing and rejoisting of dining room and back hallway, totaling perhaps 800-1000 sqft of complete rebuild - Leveling of entire first floor after rejoisting using fresh plywood subfloor Installation of 1200 sqft of solid hardwood floors using both glue and staples (“earthquake proof!”) - Rebuild and refinish 4 wooden steps leading to our garage - New baseboards installed throughout first floor - A series of miscellaneous small “finishing” projects - replacing sheet rock, cutting a new door and rehanging it, replacing some door trim, replacing one carpeted step in the dining room, etc. In addition to this work, Ed and his crew helped us with a few minor “favors” at no expense - helping us remove and the reinstall our washer/dryer, helping us throw away a piano we no longer wanted, etc. Aside from his work, I found Ed and his crew to be pleasant to work with - friendly, fun, honest, and easy to share a laugh. It made the whole experience much more positive overall and my wife and I were very comfortable having all of them in our home. I definitely will be hiring Ed for more work in the future. Thank you!

Ed did a great job. He accommodated our schedule, arrived exactly when he said he would, and the job was completed on schedule.. A no-nonsense guy without the hype who takes pride in his work and having a happy client. Our floors came out great.

It was a tough job because there were underlying construction problems that could only be discovered once the work began. Ed had to completely rebuild two staircases before he could put down the flooring. He did a great job and the floors are absolutely beautiful. He consulted with me every step of the way and explained everything that had to be corrected.

easy as possible.

What a great experience we had with Ed! He rescued us from a botched floor job. The previous contractor had done a very poor finish job which had resulted in unattractive floors. We brought-in several other floor professionals but Ed stood out with his knowledge and straight-forward approach to address our situation. He did not sugar-coat reality and provided us with realistic options. Once selected, his team showed-up and finished the job on-time, as promised. Their work is top-grade and we now love our floors. We would highly recommend Ed to anyone needing a tough job done right!

Even though a blizzard was taking place on the day Ed was supposed to start the work of refinishing our floors, he patiently waited until our driveway was plowed to arrive with his equipment. He was reliable, efficient and easy to reach. He did a beautiful job for a reasonable price. I'd highly recommend him.

I was hopeful about hiring Ed to patch and refinish the floors in our home. He was professional and knowledgable on our first phone call. His price was competitive. He did the work when promised. But, then things broke down. When I checked in, between coats of poly, I noticed a big spot where the stain seemingly did not go on properly. I told him it needed to be fixed and then came back the next day to check again. He had just put another coat of poly over the mistake. When pressured, he finally agreed to do it over again...which meant my family being out of the house for another 4 days. The floors looked great. But, when they cured and we were able to get into the room to look carefully, I noticed he had slopped stain and poly all over the brand new slate fireplace. And, also on my granite kitchen counter. He did arrive to clean the fireplace up, but the color of the stone will never be the same. And, now that we're moved back into the house I'm finding his fingerprints of floor stain all over the mudroom. Now that room needs to be painted to the tune of $500. Argh. In the end, the work he did on the floors looks good but because of his sloppiness, I would not hire Ed again.

Great. Job was completed on schedule with a high degree of quality

They correctly diagnosed the issue and patched the floor with reclaimed boards that matched the grain. Due to the layout of the floor, he had to sand and refinish a partial room. Both the repairs and the sanding edge are unnoticeable. Great job.

Very well. The quality is great and it definitely added value to my unit.

As planned

Ed and crew were fast and thorough. It was a large and challenging job, but they held to their timeline and the floors and stairway came out beautifully. They also did a thorough job cleaning up.

It went well overall. The floor came out nice. He did everything he said he was going to do, with high quality. And he was easy to work with; he knew what needed to be done, made some suggestions, etc.

Ed was one of three invididuals who came to my home to provide a quote for the work I needed: repair of a damaged area in my kitchen floor as well as sanding/refinishing the kitchen floor and a bedroom floor where I had pulled up an old carpet. He was prompt, courteous, and clearly knowledgeable. His quote was actually the lowest of the three I obtained, but it was his long experience in the trade (and other excellent reviews) that convinced me to hire him. He was able to obtain a piece of reclaimed wood to repair the damage in the kitchen floor and integrated the repaired pieces seamlessly into the existing floorboards. The job was completed over a day and a half, and though I'm waiting to move furniture back into the rooms, the floors look wonderful. I will certainly hire him in the future if I need other hardwood floor repairs.

Our 1948 wood floors never looked better. Ed helped us convert our dark, dingy floors to a more natural white oak finish. Recently, we brought his team back in an attempt to match a newly laid floor with some of his earlier refinishing work. The finish is still drying in the new room, but the results so far look amazing. He has even thrown in some miscellaneous repair work for little or no money for all of those inevitable accidents involving other contractors and/or heavy objects and fragile floors.

The floors look beautiful! Ed did an excellent job matching the old and new woods when replacing damaged boards. We love our newly refinished floors.

Mr. Griffith and his team did an excellent job from the estimate through to the completion of work. The high quality of work and attention to detail was impressive, my condo was spotless when they were finished. He was able to work within my tight timeline easily and within my budget. My floors still look amazing.

This was fabulous. Ed came in, assessed the situation, gave me a great price, came on time with his workers, got the job done fast, and used non toxic products. Left the apartment spotless. This was a great experience.

It is beautiful.  The precise cuts to meet the edge of the room are so much appreciated; hand craftsmanship rarely appreciated any more.  We now realize what a significant addition this is to a home.  Appliances and furniture come and go, but this floor will remain and endure; and yet only a fraction of the cost of electrical work and countertops and other work involved in the project.  Ed also does the work himself, so his sales communication reflects exactly what will be done.  He is a no-nonsense hard worker and he takes the work seriously; extremely punctual, focused, and arrives ready to dig right in.  He made sure that his materials did not interfere with other sub-contractors.  Installed, sanded, and varnished - BAM - in and out in two days.  And in the end he left this gleaming, prized anchor to the rehabbed kitchen/pantry - better than we could have imagined.  It is the star of the show. <br>

Ed was responsive, always ready to answer our questions, punctual, reasonably priced and did a fantastic job. The floors are lovely in this 1880's farmhouse.  He identified the wood for us, too.  Definitely recommended!! <br />

I've waited more than a year to post my review because originally I was pretty upset.  I've since cooled down and can be a bit more objective in my review.  Here are the key points: <br /> > Ed was very responsive when I called and was willing to look at the job on the weekend. <br /> > He was punctual/early even.  <br /> > Primary concern: Ed used some pre-finished wood that he had left over from another job.   I didn't realize what was happening until he was almost done.  I actually thought he planned to sand the pieces he was installing and then finish them to match.  The pre-finished doesn't match as well as it could have.   When I realized what was happening, I asked Ed to replace a couple pieces that were in prominent places in my house, which he did (and he agreed that it looked better).   But he was pretty gruff with me so I was hesitant to ask him to fix the others.  Instead, I left him a note to reinforce my disappointment and asked him to try to make the pieces match better.  In hindsight, I should have specifically asked him to replace all the pre-finished pieces because that wasn't done.  <br /> > Cost - over two days, it was not a full day's work.  And a total of 14 small pieces were replaced.  $1,030 seems like a lot of money. However, if the job had been done well I would be fine with it.  <br /> Keep in mind that I went into the job understanding that the outcome wouldn't be perfect -- the floors are 50 years old.   <br /> Overall, I think Ed would probably do a very nice job installing new floors or refinishing floors, but he didn't seem to take much care in my situation where I needed wood repairs and was relying on him to offer solutions and complete quality work. <br /> <br />

Did more damage than good and FINISH DIDN?T LAST! <br /> Sloppy workmanship: <br /> -Broke a section of quarter-round moulding, then applied finish so the piece was permanently glued out of place. <br /> -Sander left deep grooves in vertical surfaces, and semi-circular gouges into floor. <br /> -Finish was splashed onto walls. <br /> -Several lines of raised, hardened bubbles of finish, perpendicular to woodgrain. <br /> Finish: <br /> After one month, there were already scratches in the floor from our wicker seating! As instructed, we waited 3 days before moving furniture back in. These scratches are accumulating around the feet of the chairs, from normal movement. They?re not just scuffs-- you can feel and see the abrasion. <br /> We hired this man through a ?Big Deal? promotion and wonder if we received sub-par service and product as a result. <br /> Fixing the damage caused by Mr. Griffiths requires replacing moulding, repainting baseboards and walls, and having our floor refinished again-- by someone else! <br />