
Ehrhardt Brothers Quality Plumbing, Inc
About us
32 years in business right here in Howard County Columbia MD. As a Master Plumber & Gas Fitter, Mr. Ehrhardt takes pride in getting the job done right the first time. He believes in keeping his staff trained and up to date with the latest codes and newest products. Mr. Ehrhardt has been doing plumbing and gas work in the nearby neighborhoods and local businesses supporting the community. Residential & commercial work, water heaters, sewers, well pumps, toilets, faucets, clogs, drains, sump pump, garbage disposal, toilet, faucets and much more. We will respond promptly to your calls and provide experienced, trained technicians to service all your plumbing needs. Friendly, Honest, Affordable Knowledgeable, and Locally Owned. Best Plumbers and gas fitters in Howard County and near you. We believe that everyone deserves access to clean and functioning plumbing, and we're committed to making that a reality for our customers.
Business highlights
Services we offer
Plumbing and Gas, Pumps, Residential & Commercial , Toilets, faucets & more, Water Heater
Amenities
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 2% | ||
| 0% | ||
| 1% | ||
| 1% |
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"Thank you [Member Name Removed]. We appreciate your business!"
"Thank you [Member Name Removed], it was a pleasure to serve you."
"This customer asked us to come fix his faucet. We arrived to find a broken faucet (which he knew - yes) the faucet (since there are 100's) out in the world today was one we did not carry and did not have parts for (because we cannot carry everything that is out there; sometimes we need to order parts to fix things). We explained to him we did not have the part needed, what he needed and suggested he call the manufacturer because often the manufacturer will send you replacement parts at no cost but only to the consumer themselves. We tried to help him by suggesting he get the part from the manufacturer. We took our time to come over and address the issue and even said we will not charge right now we will keep the ticket open with our time open and come back when you get the part and we will install for you. We never heard back from him. We called to check on the status and see if he got the part and he was very angry and began yelling at us to even asking if we should come back to install the part. We did not expect that and proceeded to say if you already have the part and it's fixed we will just need to collect a minimum charge for our time in coming out on the initial visit. We ask for a minimum charge for our trip to his house and for diagnosing the part needed. This is why he is upset. I'm sorry but our time is valuable just as his time is and we should be compensated for our time in coming out. We did not know he was not going to have us back and we did not know at the time we did not have the part needed when we came to the initial appointment. Therefore, asking him to pay for our time is not unreasonable but to him it is."
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Licensing
Trade License Number
Trade License Expiration
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