Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
EJS Roofing LLC
Brick or Stone Fireplace - Repair, Seamless Metal Gutters - Install, Seamless Metal Gutters - Repair,
About us
At EJs Roofing, you are going to get a company that is licensed, insured, and experienced. We are focused on providing you with quality service at an affordable price. From offering manufacturer warranties to backing up all of our work with a 100% workmanship guarantee, you can rest assured that we always have your best interest in mind.
Business highlights
Emergency services offered
31 years of experience
Services we offer
Residential & commercial. Roofing repairs & installation. Gutter installation.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.676 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 9% | ||
| 4% | ||
| 4% | ||
| 3% |
Showing 1-25 of 76 reviews
Adam V.
Feb 2016
The initial contact was good and the price was fair. So they started the work and replaced the flat roof which went well. Then when they started on the chimney they found they would need to remove some of the roof to access everything which would be some additional cost. I agreed to this and they started the work but then there were delays and communication issues for over 2 months. They ended up not completing the job and leaving me high and dry to complete it myself.
Response from EJS Roofing LLC
"I apologize this is very unlikely my company. We recently had made changes and our company suffered because of it. We are under new management and new staff and hopefully all our customers notice that we are back to being the local roofing company you can depend on. I apologize about your bad experience and hope if in the future you will allow us to service your needs once again."
Susan V.
Nov 2015
unknown
Lorri J.
Nov 2015
Roof now leaks. Company seems to be out of business. Phone is DISCONNECTED. No response to emails or Facebook <br />
Response from EJS Roofing LLC
"I'm sorry we were making changes to better our company and the way we service our customers. You can reach us on Facebook and by email ejsroofing@aol.com our number 319 241 4191. We went with new phone company and could not keep number we do apologize for any inconvenience we are not out of business and feel free to contact me personally. Or tomorrow I will try to reach out to you. As always we stand behind our roofs our warranties and will be around for a very long time. Again I apologize for any inconvenience and our crews have always will be out servicing our custoners. Unfortunately this issue is our falt but please understand our company had to go thru these changes in order to continue to offer our custoners the quality and experties they have grown to expect"
KEITHA W.
Aug 2015
unknown
Response from EJS Roofing LLC
"If there is any bill needing payed please give us a call. The only time a bill is not payed by us is when there is a dispute with the distributor. Have your attorney call or you call 3192414191. We take care of any costs you have accured"
Brent C.
Jul 2015
Ed was very easy to communicate with. He returned calls and e-mails promptly. Came out and did the estimate. EJS was actually not the lowest bid but I really liked that Ed contacted me a few days later to follow up. No one else did that. As soon as we had financing secured Ed sent his crew out the next day. The guys were fast and efficient. They showed up about 7:30 Wednesday morning and didn't leave until 8 that night. The next day they showed back up at 8:00 in the morning and finished shortly after noon. They did a good job with the clean up. I will definitely recommend them to anyone who asks. <br />
Cathy T.
Jun 2015
They did a great job. The lead person took lots of time to answer any and all of my questions while going over the estimate and during construction. I was never pressured to make a decision on materials or to hire them for the project. Only took 1-1/2 days for the entire project. They were always courteous and friendly and worked very well together as a team. The finished roof looks really nice. They had huge dropcloths to help catch the old roof material, besides the dumpster, and removed the debris from each area as they finished with it. The clean up was awesome. Haven't found any stray nails at all. I would definitely recommend them for any roofing needs. <br />
Lloyd F.
Jun 2015
<p>Responded promptly to: Request for estimate, to starting job, to completing the job.</p> <p>Said what they would do, when they could do it, what it would cost and then they did itl</p> <br />
Larry K.
May 2015
unknown
Response from EJS Roofing LLC
"Thank you for taking the time to post a review for us"
Steven P.
May 2015
unknown
Response from EJS Roofing LLC
"thank you for taking the time to give us a review"
Brandon G.
May 2015
Everything seemed to go really great with EJS. I did originally have our appointment scheduled for Monday of this last week, bit they weren't able to show. The owner Ed reached out to me with a reschedule, and we got it done. Thursday all the workers showed up right on time, and got right to work. They finished in mostly one day and the quality was fantastic. They came back to clean up the next morning and the property was spotless. <br /> <br /> <strong>Amendment to my previous review</strong>: Since July I have been trying to reach EJS roofing regarding my warranty that I was supposed to receive for my roof after purchase. For the first 3 months of contact I got no answer on their phone. October rolls around and I finally get an answer on the phone. This person seems less than interested to speak with me, and tells me that they'll look into the issue. Assured that it would be taken care of, I wait another month, and nothing happens. I then contact EJS again, and get Ed the owner, who tells me to send him an email with my information, and that he'll look into it and get back to me. I emailed him my info, and he asks me to send him a receipt. I inform him that I have no receipt because I've misplaced it, and he tells me that he can't refund my warranty that I paid for that he couldn't fulfill because I don't have receipt. I informed him once more that I didn't have a receipt, and informed him of what I paid for the warranty. He then wrote a very rude email back saying that they had a total loss, and that walmart wouldn't give you a new receipt if you lost it. He agreed to refund my money if I gave him my information, and it remains to be seen if this will happen. I have to say I'm disappointed, and that first impressions aren't everything with this company. Buyer beware.
Response from EJS Roofing LLC
"Thank you for your review. We are always looking for ways to improve and scheduling is something we are adressing"
Blanca L.
Apr 2015
unknown
Response from EJS Roofing LLC
"Not sure who you spoke with but damages are never a part of the job as long as they are legitiment. I do recall we called and asked for an appointment to stop by and take a look at the ses things you spoke of but you did not want to go thru our simple process of allowing us an appointment and if damages were legit go thru the estimate process. Unfortunetly we do have from time to time customers who blame us for damages that we are not responsible for. So there has to be a set way customers have to proceed to make a claim. Usually folks that really have damages have no problems allowing us to take a look. Its a reasonable request. Others who want something for free or money off there bill wont bother with appointment in fear that we will discover what they are really attemting to do. What i am sure of is we handle any claimes as if it was our own property that it happen to. We have a "Damage it we pay for it policy" So if you truely had damage we were responsible for then please contact our office and i will personally take you thru the quick and easy damage policy and get you taken care of"
Amy A.
Apr 2015
They did a nice job keeping in contact with me and explaining everything to me. Yes the estimate went up, but they had no idea what was under the shingles. <br />
Response from EJS Roofing LLC
"Thank you for taking the time to post. Yes bid from time to time goes if there is unforseen damaged decking. We try to be up front with bids at all times and put cost of unforseen decking in our estimate. again hope you are pleased with work we have done"
David Y.
Jan 2015
unknown
Response from EJS Roofing LLC
"Thank you for taking time to post a review [Member name removed]. Glad we could be of service"
Kevin C.
Jan 2015
unknown
Response from EJS Roofing LLC
"Thank you glad you were satisfied. Call us anytime"
Pawel K.
Jan 2015
I called EJS for a roof maintenance appointment which was scheduled for the end of the week. When the estimator failed to arrive during the scheduled time, I called the office. The office person/manager told me that the estimator would not be showing up because of a personal matter so we'd have to reschedule for the following week. At least give me courtesy call to tell me that this person won?t be able to make it, I did take time off of work to make this appointment. Fortunately the owner was able to show up a couple hours later to provide me with the info needed. <br /> I did end up hiring EJS after obtaining a few quotes, they weren't the highest price nor the lowest. As for the repair, it seems like it was a job well done but there hasn't been any rain nor thaw to determine if it done correctly. <br /> I received their bill in the mail; it was a little higher than what was quoted because of some extra material. Their contract stated that there may be additional costs due to roofing repair parts like wood, nails, etc. <br /> Called and paid the bill over the phone with my CC and the person said that the receipt will be mailed out. Received the receipt and noted there was +6% fee to use my card. No one told me that there would be an extra fee for using a card and there wasn't anything stated when I signed the contract that one would be charged one. I reached out to the owner who said he'll look into it, it took a few emails before he actually had someone tell me that it their standard process to charge a fee to use credit card. Being that I wasn't informed about a supercharge and it clearly states in VISA's policy that "customers must be told about the fee in advance". <br /> I told the office manager that I would be doing a charge-back with my CC for the $69.00 fee. The office manger threatened me that if I did do a charge-back for the fee my entire bill of $1200 would be refunded and a lien would be placed on my home, She also mentioned that I would be responsible for any interest and court fees. I emailed the owner after this response and received the same type of treatment. <br /> Here are his words; <br /> "Not threatening if any part of payment not received we lean. Childish would be to keep on with this conversation no one made you pay with credit card and no one can force us to accept them. We don't charge you a fee your credit card company does we do not get money your card company charges fees to let you use card to pay bills. I think you are assuming we some how benefit from this fee we do not. Just a middle man on fees you card charges to run your card. Do you honestly think company's should pay for the luxury of you using a credit card? Good day sir we have spent all the time we are going to. If they take funds back we will lean the fees are an administrative fee for us doing the work. Posted in our office you chose to pay over the phone and could not see posted sign" <br /> No one at EJS told me about this fee when they decided to run my credit card. I wasn't in your office to read your posted sign, you came to my home and that's where the contract was signed, there was no mention of a fee on the contract. <br /> Some words of advice for the employee and owner that I dealt with. Don?t threaten people with liens when there was clearly a mistake made, make it right not wrong by damaging you reputation. If you think using a credit card is a luxury and you feel you're being taken advantage of then please don't accept them If you do, let your customers know that they'll incur a fee, don?t expect that they?ll see a sign in your office when they call in a payment. <br /> Unfortunately, I do not recommend this bullying business and highly suggest you do the same. <br /> <br />
Response from EJS Roofing LLC
"Simply put we offered to reverse charges and allow him to pay in some other way. Most company's there is an administrative fee. To be honest in most cases at most merchants there is this fee. The fee is what the credit card company's charge merchants to let you use a credit card. Most company's including mine don't make any money on fees associated with running a card we off that ability to use a card to give our customers another way to pay. I wish he would of spent two pages explaining the most technical part of roofing is repairs and the skill and knowledge it takes to diagnose and fix a issue on a roof we did not install. So much so that most company's don't do repairs or tell you there schedule is full. In this case we got it dead on and fixed first time very affordable. We offered this gentleman to refund him and allowed him to pay in different manor. He did not. I wish credit card company's were not so greedy and were up front with there customers so that we don't get reviews like this were the cc company's fees have out shine the wonderful work we have done here. Thank you- Ed Schroder"
Kathy V.
Dec 2014
The roof doesnt leak anymore so Im pleased. I was getting rather frustrated though because it took awhile before they got to us. I almost said forget it, but didnt because EJS was the only company that actually showed up to give a quote. Once they got us on the schedule though, they showed up on time, completed the job quickly and cleaned up well after. I did feel the cost was slightly on the high side for what was needed, but to be fair, i'm pretty naive about roofing costs and really have nothing to compare it to. Like I said, I couldn't get anyone else to come out even to do a quote. Happy overall. <br />
Response from EJS Roofing LLC
"Many company's will not even perform repairs. Hope next time we can get to you sooner. We take on as many repairs as we can each year to help as many customers as we can and to save them the cost of full replacement. Repair take a well skill technician to complete properly. Many company's won't take the risk of liability if they find they don't know what the problem is or how to fix. We will look into our scheduling process and see if we can make some changes to allow us to get to repairs more quickly"
Tracy V.
Dec 2014
unknown
Response from EJS Roofing LLC
"Thank you for post. It was a very large steep roof. We are happy to have had the opertunity to install new roof for you."
Milo B.
Dec 2014
unknown
Amy G.
Dec 2014
unknown
CHARLES S.
Oct 2014
unknown
Van F.
Jul 2014
His staff was good. The price was fine. Quality of work was good. Responsiveness was good. They get right into it.
Response from EJS Roofing LLC
"Thank you for taking the time to post. As always we are strive to make the changes in staff and product to offer the very best of both. We hope as these changes are implemented that the great quality and service EJS Roofing is known for remained at a high level."
Cindy N.
Jun 2014
They did a good job. They came out pretty much when they say they would and they did get it done. I found them from Angie's List and they have a lot of good reviews but the thing that I didn't like was he said that it would only take like a day or two and it sounds like he didn't communicate well. The first time I called they didn't call me back and I tried to contacted them through the e-mail from Angie's List and the owner that comes checked that out really quick. So he came, he check and saw that I e-mailed and I talked to one of his workers between that. He got right back to me as soon as he got involved. He got the estimate and we talked about the job. They came out here and they ended up working week and what it sounds like was however he delegated the job, he didn't delegate enough people for the job that needed to get done. It rained when they are in the middle of working and they covered my porch roof but it leaked a little bit. It didn't turn out that anything was really injured, they really felt sorry about that and offered to do anything that I needed to to make it right. I got my job done and got it done well but there were definitely some glitches. They cleaned up nicely. The employees were nice and the employee that was on site felt terrible, he felt that it was taking so long for it to go through, he felt that he must calculated and I guess what happened was he had ordered the roofing for the porch and it was suppose to be delivered but our delivery time was off. He felt like it can get it done before the rain comes but then because it wasn't delivered on time he was not able to do that and got into trouble. Then the owner came out to find out what was going on, he's going 'Oh my God, we really didn't put enough people on this job which the guy actually out here didn't say all along', but generally they were professional group and they know what they were doing.
Response from EJS Roofing LLC
"This was a project we took and i personally wanted to take a hand in because of the fact we didn't respond to angies list customer as quickly as we would of like to. This project was a large very steep old roof project three stories in the air. That being said we did take a day or two longer which i always would rather do then rush a project like this one. Im not sure owner realized how difficult a project this was as we tend to make it look easy. We do always intend on keeping our start date and our end date. Im not sure the quote of " oh my god" is quite accurate as i rarely use the word God in such a manner. This owner does have it right in the fact that looking back after completing this job because of the distance from our material providers and additional staff we should of had one or two more guys on the job to help meet the dead line we set. The foreman on this job responsible for tearing off our customers porch with rain in the forecast and our nearest provider an hour away is no longer with us. We offered to hire a contractor or replace any and all damage as she saw fit. Asked for appointment and never was granted one to see were it leaked and what damage she may have. This foremans dismissal as well as others along with the hiring of quality workers i hope will prepare us for the future in a better way. Our customers property and the roof system along with all we offer in our estimates is always our number one priority. I hope over all this customer is happy with her new roof as i personally think old Victorian style roofs when complete are a beautiful site."
Tammy C.
Jun 2014
unknown
Brian V.
Jun 2014
unknown
Mei Z.
May 2014
The estimator was friendly, though the two-week lead time was more than what we wanted. I was quoted O.C. 50-year shingles for a bit less than other companies quoted me for 30-year off-brand shingles. I stayed home to keep an eye on the progress. It was done in one day an looked great to the unkeen eye. The problems were either covered or not noticeable until on the roof. The ice dam was not up to code and the step-flashing was incorrect and exposed nails were not sealed. I fixed the step-flashing myself (out-of-pocket) and the roofing crew came back days later to fix their other problems. After the second trip, they still didn't fix everything, so they had to come a third time. <br /> A lot of headache and the owners genuinely seem to care, but they hired one heck of a tool who knew less about roofing than me. <br />
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
EJS Roofing LLC is currently rated 4.6 overall out of 5.
EJS Roofing LLC accepts the following forms of payment: CreditCard
Yes, EJS Roofing LLC offers free project estimates.
No, EJS Roofing LLC does not offer eco-friendly accreditations.
Yes, EJS Roofing LLC offers emergency services.
No, EJS Roofing LLC does not offer warranties.