EKJ LLC

Once door was opened, provider stated a new part part was needed. The provider was paid $210.00, service fee and labor, for opening the door. The provider indicated a new part would be needed to repair the door and they could get the part and install it. I spoke with the provider via telephone on August 27, 2024 and informed that the payment for the part in the amount of $168.00 had to be pre-paid. The payment was via credit card and provider advised that the work would be done Wednesday, Aug. 28 or Thursday, Aug. 29. The provider did not show up or call. I have not heard from the provider since the payment was made. I have repeatedly called the provider and was able on one occasion to leave a message. All other calls went to answer machine "mailbox full."

The shower was to be repaired and painted and the floor of the garage was to be Epoxy , walls, ceiling painted The second installment for the project was to be paid when these two items was completed and signed off. On July the 24,2024 I asked to test paint the rooms the new color just to make sure the color would be okay for what I picked out. Nigel agreed to pick up the paint and to test paint before the project was given the green light in an effort to keep the project on track for time. At this time is when I made a comment about the repair in the bathroom did not match the rest of the shower as I felt he was going to paint the complete shower as we had spoken in the past about the repair would not match and I wanted it to match. This is when nines are fresh that I would have to pay more to have the shower pain and he was charging me for the paint samples. I told him to proceed and we would resolve after everything passed inspection. I gave Nigel a pass on the inspection of the floor and to start the rest of the house but the was still problems with the floor. Hi, you said if wants the floor dry if that was any issues, he would take care of it, but it was only because the floor wasn’t dry yet that I was seeing what I saw. Nigel stated he could not paint the garage because the floor was wet and he would take care of it when he was doing the rest of the house and I agreed. On July 28, and then on an express several times about the floor having issues as well as he had the bathroom door locked, and I could not really look at the bathroom shower when it was being done. July 28 I agreed to pay extra fees that he was charging on the first of the month after I got a chance to look at the floor after being dry. I also agree for him to go ahead and start the rest of the house and he picked up the paint on the very next day, July 29. . The same day I made the second payment of three payments for the deposit for him to start the rest of the project and he had picked up the paint to start painting. On August 1 2024 Nigel demanded payment for the floor in the garage and the bathroom shower even though the task has not been completed or he would not start the rest of the household for what she had the second installment of payment to start. This point we had a back-and-forth I sent him the money and told him that this was crazy that we would probably have to end up in court if he did not finish the job and finish it correctly. We had a couple more back-and-forth and he decided that he would take my calls and he would come and complete the job but he wanted to if he wanted to, as we had no contract for his work

I requested to replace 3 shower heads and repair the shower door. The young man came over and completed the job and left. When I came home later that night, I turned on the shower in my master bathroom and the shower head popped off. I immediately sent pictures to the young man and he didn’t respond until after I said I would give a bad review if he didn’t call and correct the problem. He still hasn’t called. He also told me he doesn’t work on Sundays and the hours of operation on the company profile clearly states that they’re “open all day” for all 7 days. He also used Liquid Nail to seal my shower door and it’s ugly. He didn’t try to smooth it out or anything.

He was very professional and very knowledgeable l. He was prompt and finished the job in a reasonable amount of time

Great service

He was excellent, he cleaned my garage and repair my window. Most definitely will hire him again