Elite Rooter

I would not hire this company again or recommend them to anyone. I had to have the main sewer line replaced so I was told and trusted that they were being honest. Being one a senior and two a women I feel they took advantage of me. I told them I wanted paperwork picture of everything and was told yes I would get all the paperwork showing work done and warranty etc. Never received and picture and no warranty. I also had a front spigot that had to be replaced and I was told that is a seasonal thing and they would come back in the spring. I called and told them I have never gotten anyone to come back so I had to call another company and they came out and did the front spigot so I can water my lawn but also the back and spogot and was charged less than what Elite charged for only the front spigot. I have made many call and was told my complain had to go to the board and this call was June 15 2023 and they would get back to me in two weeks. It is now July 25 2023 and still no reply. I am very frustrated and I am disappointed in this company. At this point with not getting the pictures I was promised and paperwork for warranty, that the work as far as the sewer was it necessary. When I call and leave a text message also and no reply it is not good business technique.

Yes, they did a fine job, working hard over 3 days.

My main line was backed up Isaiah came out and cable the line was very respectful and very willing to help. I did have to end up doing a small patch repair the price was very affordable and competitive would definitely recommend this crew for any plumbing needs.

Isaiah was on time and responsive helped us with sewer issue thanks! Definitely would recommend!

It went good. Everything was in order as soon as I got in contact with them. They were timely and have good communications.