Empire Electrical Services

Did a great job installing a light.

I am writing to formally file a complaint regarding a deeply unsatisfactory experience I had with a handyman I located through your platform, Angies List. This situation has left me significantly out of pocket and with an unresolved household issue. The individual, named Alex, was engaged to address an electrical problem at my home. He explicitly represented himself as a certified electrician. Unfortunately, beyond his first name and a phone number, I failed to obtain any other identifying information or official company details from him at the time. Alex visited my home to assess the problem and subsequently returned on a different day to commence the work. Following his visit, I paid him a substantial sum of $1800 for the services rendered. Regrettably, since receiving payment, Alex has become entirely unresponsive. I have made numerous attempts to contact him, but he no longer answers my calls. As a result, I have not received a receipt for the payment, and more critically, the electrical issue he was hired to fix remains unresolved. This situation is extremely concerning, not only due to the financial loss but also because it involves potentially incomplete or faulty electrical work, which poses a safety risk. I am deeply disappointed by this experience and the lack of professionalism displayed by someone found via your service. I request your urgent assistance in this matter. Please advise on the steps I can take to investigate this individual, recover my funds, and resolve this outstanding issue. I would also appreciate understanding your company's dispute resolution process for such circumstances.

Did great work

They installed my ceiling fan and the service was great. The staff was also really nice and helpful!

Great Service!! Quickly got to work and explained the problem while educating me on preventive actions in the future. I cannot recommend enough!

Alex was nice and professional, he fixed the wiring to my garage and a light in my closet. He was so clean and reasonable with the price.

I was serviced by Empire electrical service. Alex was very prompt. He was very professional and polite. The service was great and done in a timely matter. Definitely recommend this company.

Quick response time and no cutting corners. Great work! Installed my EV for a good price.

Alex installed an EV charger and did a splendid job. The job was neat, complete and as discussed previously. I would hire him again.

Great job. Clean work, honored quoted price. Would definitely recommend Empire.

Things are going well.

Great company, got us out of a jam at a reasonable price! Ask for Alessandro

Empire Electrical Services is a good company to do business with. Employees are professional. Excellent technician he was very professional and friendly.

am thrilled with the professional service that I received upon needing a large electrical repair done. Not only was the project completed in a timely manner, but the communication was excellent throughout the process. I am very glad to have called Empire Electrical Services! Everything is fixed now - also, the work was done on a very hot day, but the technician was absolutely great with a terrific attitude. I am definitely recommending to friends and family.

Amazing company, Alex the electrician was smart, courteous and gave us a very good price. Thank you