Energy Masters

We bought a new build house last year and then discovered that the builder did not install insulation in the attic over the garage. I regularly work in the garage and temperature extremes were too much. I went to the local big box stores to price DIY insulation and then went online to check professional options. That's when I found Energy Masters and contacted them. Mary responded quickly, made an appointment to check the attic and then gave us options for R-value and price. After comparing the price for a DIY project and their estimate, it was a no-brainer to have the work done by professionals. Her technicians showed up on time and were very courteous and professional. They were done in about 3.5 hours and cleaned up. We are very happy with much more tolerable temperatures in the garage. If you need this work done, call Mary.

The owner Mary does the inspection and estimate. She is knowledgeable and willing to share by answering questions. They blow in nontoxic foam and use batting below that was not fiberglass. They seal the house and make repairs to achieve a total seal. This is a huge plus for me because now the bathroom exhaust fan is even more quiet and I'm sure draws better. The installers are hardworking, very friendly and also open to answering questions. They enjoy working together and create a pleasant experience for the nervous customer! I have complete confidence their work was of an excellent standard.

Energy Masters were very easy to work with and knowledgeable about the most cost effective approaches for improving energy performance to save money on energy costs.

First of all, I live by myself and am always concerned of being taken advantage of by contractors when I need work done.  Half the time I don't understand what they are talking about and they just throw big numbers at me and tell me I need to do this and that.  Then I contacted Energy Masters after getting an energy audit by my local power company and being referred to them.  Mary Winston owns the company and she came out to check everything herself.  So warm and professional at the same time, and she explained everything so I would understand perfectly.  A couple of days later received the Proposal, and compared to what I was afraid the work would cost, it was very reasonable.  The owner texted me to let me know she would be scheduling within the next couple of weeks, and a few days later I received another text to confirm a date.  Mary and the guys showed up promptly on that date and were just the most professional and hard working group of people.  Plus they were very informative, and when I had questions or concerns there was never any hesitation to make sure I understood exactly how the process works.  Kudos and many many recommendations to this company.  As a matter of fact, my twin sister is scheduled for work this month.  I don't take recommendations lightly.  Go with Energy Masters, you won't be disappointed.

Let me save you time (and money in utilities) . If you need ANY services Energy Masters can help with, look no further.  Absolute professionals every step of the way, with very extensive knowledge of the industry. I've been in commercial property management for 20 years and I've rarely  encountered a company, professionally or personally,  wherein every single person involved with the project cares so much about their quality of work. I would have expected to pay much more for the resulting success. We've now had record cold and record heat in the short 2 months since the project was completed so I can give a fair review from both perspectives. <br>Mary accommodated our schedule by coming on a Saturday morning to perform a no obligation audit.  I can't express how happy we were to have made that decision. Mary spent a long time in the crawl space and in the attic, taking photos all the way so we could see the issues. 1) We have been in our home 3 years and never knew we had NO insulation in the crawl space  (we'd never gone down there and the home inspector did not bother to mention this). I'd always wondered why my slate kitchen floor was SO cold. None of the pipes were insulated. The dryer hose had 3 - 90 degree 'kinks' in it which Energy masters rectified for us.2)  The insulation in the attic was all to one side, leaving the other side with none. None of the duct work was insulated, etc. Air leaks everywhere. 3) Even though we had the heat set at 70 degrees I had always felt cold in the winter and the air from the heating ducts seemed to blow cool.  Mary showed us how the ducts were not sealed properly which was allowing the cold air from the crawl space to be blown up with the warm air. Not only did this cause us to run the heat much more often, that undesirable crawl space air was infiltrating our home. YUK!4) There were a number of other small issues taken care of, as well as a couple more we will address in the near future. When Mary says a 'complete audit', complete it is! <br>To address the air conditioning:  My (retired) husband is at home during the day so he knows when the air conditioning (or heat) usually kicks on. It was 95 degrees outside and he expected the air to go on at 1 pm, as in the past. Not with our new insulation! The air did not go on until 5:30 pm, ran a couple short times maintaining the 72 degrees we'd set it at, and then it was time to turn it off and open the windows for the evening. I can't wait to see our NV Energy bill for the past month; (when's the last time you could say the, eh?) Our last one was down $56 from average, taking into account corresponding temps of the prior year. This project was to be a 10 year payback. I have no doubt it will be far sooner. <br>One final word about the employees who worked on our project with Mary, Adolfo and Marcos. Again, professionals with great knowledge.  They worked methodically, carefully and took great pride in their work. You felt that your project was their only concern - no rush to finish and get on to another job.  Just as we felt 100% comfortable with Mary being in our home, we felt as comfortable with Adolfo and Marcos being there. We went about our daily business and just had them lock the house when they were through for the day. Not may contractors elicit that degree of trust. Thanks to you all for an job very well done!!!

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My house was built in 1911. There was really no insulation left except some old newspapers. <br /> I first contacted Energy Masters April 2014 and met with Lesley. She was punctual and took her time in discussing my needs and her recommendations.  She did a thorough evaluation of the attic space and basement areas.  I explained that the house would be undergoing extensive renovations and upgrades over the next six months or longer which would include a new HVAC system.  In addition, I explained that I would be managing this renovation project from Virginia, 2500 miles away. She said that it would be no problem and to just let her know when I was ready for the work. The next day I received the quote and submitted our deposit a few days after. <br /> Over the next nine months Lesley and I kept in contact and I updated her on our contractor work progress. <br /> In December 2014 I contacted Lesley to let her know my contractors were ready to seal the attic. We booked the work for three weeks later. The Energy Masters team completed the work in two days. <br /> Energy Masters and Lesley were great to work with and very accommodating to the renovation schedule. I would hire Lesley and the Energy Masters team again and highly recommend them for any insulation needs. They do great work at a fair price. <br /> <br />

Mary and her crew were professional and thorough. Timely and kept work area clean?

Mary (owner) came out promptly and took all measurements and photographed areas of weakness so I could understand her recommendations.  She provided a detailed 15-page report of her findings and recommendations along with her proposal to correct all weaknesses. <br /> After I approved her proposal, her three-man crew arrived on time and quickly began by sealing all areas of potential and actual air leakage into and out of the attic space.  The next day they began the insulation process using batting and blown insulation.  The previous insulation just filled the space between the 2x6 joists.  When Energy Masters was finished, it was difficult to even find the joists because they were under so much insulation. <br /> The crew was very clean, polite and professional.  They cleaned up after themselves every day and left the house cleaner than it was when they began.  Mary was very responsive to all questions and concerns I had and addressed them all promptly.  This insulation upgrade was part of a full HVAC upgrade project and worked seamlessly with the HVAC contractor. <br /> I would recommend Energy Masters Reno without reservation to anyone needing their home or business insulation evaluated and/or upgraded.   They provide a professional service at a fair price. <br />

The manager came out and did an energy audit and recommended a couple of different insulating alternatives.  They made an appointment to do the job about two weeks later, over a three day period.  They arrived on time and worked continuously all three days.  They were good (although not perfect) at keeping the house clean as they worked and the house seems to be very well insulated now. <br />

Provided a reasonable plan of improvements to reduce energy loss by the home. <br />

Company performed energy audit, prepared an estimate of services they could provide and, after my giving approval to the quoted price, company performed the services. Bid price included federal energy credit for specific services they performed. I had additional work done so my total of the $4,800.00 was $1,800. This included the new recessed light air tight canisters which was not included in the actual quote.    At this point I am quite satisfied with the work done as well as the price quoted.  All personnel were quite professional. <br /> Follow up post visit approximately 1 month later in accordance with state/federal requirements for company to qualify for federal tax credit testing was done.  Pre/Post improvements could be read from their findings as well as I could physically experience the insulationand light fixture improvements almost immediately. <br /> <br /> <br />

Another winter had gone by with me paying astronomical energy bills and still being cold so I was wondering what could be done to a 27 year old 2x4 stick-built house to at least keep warm at that cost.  A postcard in the mail introduced the Home Free Nevada energy upgrade incentive program and Energy Masters was listed as a provider on the Home Free Nevada website.  They seemed to be a locally owned, well established company with a very informative website. <br />      In May Mary Winston came out and did the blower door test, crawled around the attic & crawlspace taking pictures and showing me many instances of air leaking in or out of the living space.  The blower door test showed the house to not be terribly leaky but with definite room for improvement.  I told Mary of my intention to replace the worn out cloudy old aluminum windows and she said unless windows are single-pane or especially leaky they don't recommend replacing them due to relatively little bang for your buck.  The appliances were checked out too.   She also took a years' energy bills with her.   About a week later she brought them back with the report and two projected savings sheets, one for just the insulation upgrades and one adding a furnace upgrade because the furnace was an old 70% efficient model so it was recommended I consider replacing it.   The quote was $4330 to perform all the insulation upgrades and the rebate would be $1000 back.  She also advised me that the program might be increasing the rebate in a few months and she would keep me apprised if that happened.   In August she let me know the rebate was increased to $2000 and I made an appointment for October.  <br />      Luis and Ismael came to do the upgrades and the first day was sealing the living space and heating ducts.   The next morning the furnace didn't kick on as it had the previous two mornings.  Next was wrapping the ducts and installing the subfloor insulation batts and since the only crawlspace access was in a master bedroom closet they made numerous trips through the house with all this material.  The mess was suprisingly minimal requiring just a normal vacuuming and dusting.  The furnace return air duct was replaced due to it deteriorating and collapsing.  This had been in Mary's report but had not been in the original quote because a relative of mine who is an HVAC contractor would be replacing the furnace and I thought the duct would be done by him.  He advised they replace it because it would be buried in insulation when they were done.  The fourth / last day they finished up with the attic insulation.  They warned me it was a very dusty procedure and because the access was in the garage and the machine would be just outside the garage door, they recommended I move the car out and away.  It was pretty dusty so I was glad  for the warning.  They are a couple of very nice and considerate guys, even offering to fix a couple of completely unrelated things at no charge.  <br />      Mary did another blower door test at the end, revealing that the house was now so tight she was required to recommend use of an air exchange system.  She said she'd bring the bill by the next day.  The next day she called to let me know she was coming and that my rebate had been increased to $3000!  When I asked how long I should expect to wait for the rebate she said it comes right off the bill instantly!  That paid for a big chunk of the new furnace. <br />      Since the weather has been so mild for this time of year I can't give all the credit for the furnace hardly running to the insulation upgrades but I have noticed other things.  1) Usually once the swamp cooler is shut down the humidifier has to be kept running round the clock on medium-high just to keep the relative humidity around 30% but now it can run on low sporadically and stays above 40%.  2) Except in summer I almost always have run a space heater in the bathroom when I shower because it seemed drafty and I'd always get cold but I have only used it once since Energy Masters finished.  3) It's much quieter.  The windows were replaced in July but it's noticeably quieter since Mary's team was here. <br /> Many improvements were made to the house this summer but I believe the upgrades done by Energy Masters to be the most worthwhile and will certainly save me money.  The contractor who did most everything else on the house is my brother and he looked over their quote and said it was a good price even at the full $4330.  If you think your house is wasting energy call Mary - you can't go wrong. <br /> <br />

Mary at Energy Masters was great! The price was fair and the work was done on time and well! In addition to doing the work on our house, Mary also helped us negotiate through the EEM process – providing the proper reports to our lenders to ensure the process went smoothly. We would not have been able to do this without Mary. She has a lot of integrity, too. She is a contractor we could trust to do right by us. Highly recommended!