Envision Custom Builders

For the amount of construction that was done Envision did an awesome job not only completing it in a timely manner but with quality workmanship and quality products.  Dog friendly company, which helped when we had to move two dogs to different rooms or they escaped and ran into the rooms Envision employees happen to be working in at the time. Yes we would hire them again. <br />

<p>We are repeat customers of Envision; we had used them the previous year to remodel our master and guest bathrooms. We were impressed by the work that had been performed.<br /> <br /></p> <p>Jason Mills, the owner, and his employees, were a pleasure, once again, to work with. I felt his price was competitive.</p> <p>He explained the proposed work in detail so we knew exactly what to expect. Envision started the job on time and finished on time. The crew was courteous and professional, always cleaning up at the end of each day. They moved furniture when necessary, disconnected and reconnected electrical and electronic appliances.</p> <p>Jason responded quickly to any questions and concerns we might have had during the job and any issues were quickly resolved. He readily provided contacts for questions that he didn't have the answers for.</p> <p>I have complete confidence in Jason and his company and I would not hesitate to use his services again.<br /> <br /></p> <p><br /></p> <p><br /></p> <br />

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With any construction process, there are 3 critical parts.  The company you choose needs to provide: 1) access to <strong> high quality vendor</strong>s, 2) <strong>highly skilled professionals to do the work</strong> and 3) <strong><em>exceptional project management skills </em></strong>so that the materials and people who need them are scheduled so that work flows well from the beginning to end. <br /> <strong>Envision excelled in all critical project phases</strong>.   <strong>Background:</strong>  A sewer pipe backed up into almost all my lower level. When the clean up company was done after about 4 days, all the floors were ripped out, and most of the dry wall was pulled out, including a room whose remodeling was completed three weeks before sewage backup.   <strong>Bid Process: </strong>  Envision submitted  a bid that was easy to understand and  specific about materials  to be used in its statement of work.  Other bids had few details or were 40 pages long, but none of the other bidders told you what you were getting for your dollars. <strong>Pre-Project</strong>:  Jason Mills insisted we determine and fix the cause of the sewer backup before he would begin the remodeling.  It was wise advice and I will always be grateful to Mr. Mills for giving it.   <strong>Access to High Quality Vendors:  Every Envision vendor</strong> I dealt with including selecting  cabinets, tile, flooring, etc., <strong>amazed me with both the helpfulness </strong>of the  staff who guided me in myselection, and the <strong>quality and value</strong>.  The Envision experience was so positive and such a contrast. When I redid my kitchen the spring before, I had to deal with vendors who were smug, and patronizing, and extremely unhelpful.   <strong>Highly Skilled Professionals:    </strong>Both the Envision crew and the subcontractors know what they are doing, and work is done with skill, care and neatness.   <strong>Exceptional project Management:  </strong> Jason Mills really got what needs to be done on a remodeling project.  He and Brian, who was our project manager, <strong>never </strong>lost focus on <br /> all the details of supplies needed and schedule to be followed.  Envision took a space that was basically gutted and <br /> not just remodeled but <strong>transformed  </strong>it. From the dry wall and painting, to completely redoing a full bath, and  a laundry room, and a  library,  all the  rooms  exceeded my expectations, even the closets. <br /> <br />

<p>We can't say enough good things about Jason Mills and his team of skilled professionals! He did an awesome job and the basement turned out so much better than we could have imagined. He offered recommendations and we worked with him to create a really great space. We were worried about overhead pipes and these were boxed in perfectly. We were also concerned about the location of our roughed-in plumbing for the bathroom--we were adamant that we didn't want to move any of it since our house (and concrete) is about 20 years old. Of the five estimates we got before deciding on a contractor, Envision was the only one who said that we didn't need to move any of it--and the bathroom is the perfect amount of space. We opted for oak engineered hardwoods in the entire space and did oak treads and risers over the pine stairs. The floors and stairway are beautiful! The wet bar and the tile work in the bathroom also exceeded our expectations. Another important factor to us in selecting a contractor was the amount of time it would take to complete.  Jason quoted us 4 weeks and it took about 4-1/2 weeks. Other estimates were for as much as 8-10 weeks. So overall, we're very pleased with Jason and Envision Custom Builders and we'll definitely be contacting them for future business.</p> <br />

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From start to finish we were very pleased with Envision.  We met with several contractors, but it was Envision that really stood out. We met with Jason, the owner, and he listened closely to what we wanted, guided us through the process, made recommendations that actually saved us money, and provided options that we could choose from.  Jason orchestrated the entire process, we had one individual to deal with through the entire project.  Jason laid out the entire schedule for us and gave us a completion date of approximately 4-5 weeks. Envision hit the delivery estimate.   <br /> Here's what impressed us the most about Envision: each day we knew what was going to be worked on and the projected out come, if there were any issues Jason was on top of it immediately, with a phone call or txt. message, he kept us informed almost daily, the craftsmanship was right on the mark, the construction crew members were polite, clean and prompt.  The attention to detai was impressive.  Jason is a straight shooter, he didn't over promise and under deliver he did just the opposite.  The project came in at the estimated cost target and my wife and I couldn't be more pleased with the outcome. The functionality, form and fit are all top shelf out comes.  Honestly we were dreading the construction phase of the process but it went very smoothly. <br /> I highly recommend Envision for any remodeling projects, we were a very picky customer and Envision delivered. <br />

It went pretty well as Jason responded well to changes that we desired after he had already begun (raising our kitchen ceiling once it became clear it could be done, well after work had begun).  We really liked his team at the time.  I do think he was taking on more business than he could handle, and was sometimes hard to reach, but I doubt any contractor worth a d*** would be any different.  I'd say he did a good/great job on the kitchen, though little details were missed (e.g., granite was not thoroughly sealed), and an excellent job on the bathroom. I would certainly reach out to him again if we needed more work done.

Jason was fantastic.  He was up front, and honest.  We had a problem with the tile guy, Jason corrected the situation very quickly.  Problems come up during construction (always), but he corrected everything to our satisfaction.  We had a bit of a delay because of the weather, which is why I gave a "B" for this (but face it, this winter was terrible!)  Every day his crew could make it up the hill, he was here. <br /> I am completely happy with his service, and I will recommend him to everyone I know. <br /> <br />

The work went very well.  The workers showed up exactly when they said they would each day.  Everyone spoke understandable English and behaved very professionally and politely.  During the demo phase they covered all my living room and dining room furniture with protective dropcloths and cleaned up the area before leaving each afternoon.  Jason wasn't there too much after things got started but I had his cell number and email and he responded promptly each time I had a question.  He didn't need to be there because the people he hires are more than competent.  They know what they're doing and are very good at their craft.  The individual doing the cabinet work was excellent.  Everything fit together seemlessly and his attention to detail on the crown molding and all the trim work turned out nearly perfect.  The tile guy who did the backsplash w/trim is an artist.  The grout lines are perfectly even. The backsplash was tumbled marble and he trimmed everything out so it looks like it belongs there.  I'm pretty picky when spending this much money and I could find <strong>nothing to complain about</strong>. <br /> I initially told Jason I wanted to do the project and stay within a $25,000.00 budget and he came up with an even better design than I hoped for.  He worked with me on picking out cabinets.  I wanted a Corian countertop.  Jason pointed out that granite would be less expensive but I insisted.  When the first Corian guy wanted to charge too much he found another dealer who was more reasonable.  All additional costs were entirely due to changes and upgrades <strong> I </strong>made as worked progressed. <br /> Jason and company were helpful, patient (with me), professional and accomodating.  I love my new kitchen even more than I thought I would.  I <strong>enthusiastically recommend</strong> Envision Custom Builders to anyone. <br /> <br /> <br />

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We selected 4 ?A? rated companies from Angie?s List to meet and selected Envision Custom Builders based on a combination of price, professionalism, and knowledge.  We are very pleased with the outcome of the work! Starting with the initial meeting, Jason was very quick to respond to our inquiry and we set up an appointment.  Jason arrived on time, and walked through all the details of what we were looking for and offered his suggestions.  Since we have other projects we need to do we were very focused on saving costs where possible.  Jason pointed out options for us that would save money or, conversely, where we could upgrade for slight cost.  Additionally, Jason pointed things to look out for in the event we did not select Envision.  It was obvious he was very knowledgeable and we appreciated his forthrightness.  Jason has a team of partners that he works with and we set up appointments to select all the various products:  tiles, granite, cabinets, and lighting.  Each partner was great to work with and provided us some ideas and options once they had an idea of what we were looking for.   Upon completing our selections, Jason updated the contract pricing.  We were pleased that the pricing was not too far off the original estimate. The layout of the contract was clear and very detailed, including the supplier and part numbers. Still, we had many questions that we sent him via email and he was very responsive to answer all our questions and updated the contract, when necessary. Jason is high-energy and has a lot of enthusiasm for his work.  <br /> The work started as planned, scheduled for about 4.5 weeks.  During the project, Jason was on site on most days checking in on the work and answering any questions we had.  He would provide us with the work schedule, including varied start times, for several days out.  That way we were well aware when the workers would be arriving and what they would be working on.  They covered furniture and floors and left the site very clean each day.  Luis was the lead on site most of the time ? he was very friendly, did a great job, and would answer any questions.  We had no concerns leaving for work with the Envision team in our house.  <br /> Jason is genuinely concerned about our satisfaction.  There were a couple occasions where we were not completely satisfied with the results ? not due to poor workmanship, but just design preferences.  We took a photo with our phone, sent it to Jason, and he came right over to discuss.  In the end, Jason completed the work to our satisfaction, even with some re-work at no extra cost.  Jason has been around long enough that he understands once the build starts, the result is sometimes not quite what the customer was expecting -- and he is very accommodating for this. To our request ?Jason, we have a change?, he responded ?not a problem?.   He also knows what works.  For example, we decided to add accent tiles above our bath and we were having a hard time deciding how many rows of tiles to go with.  We ultimately went with Jason?s recommendation and can?t imagine it any other way!  <br /> The job completed on time and there were no surprises and no additional costs and we LOVE our new bathrooms.  I would not hesitate to use Envision Custom Builders for your project. <br />

It will be difficult to write a review that adequately describes the magnificent job this contractor has done for us, especially under very trying circumstances.  <br /> Our finished basement was flooded and had to be virtually gutted. Our basement includes a great room, bed and bath, store room, large pantry/utility room and radio studio/office. <br /> It was an insurance job and I could tell some contractors didn't want to work with an insurance company--now I know why. More about that later. <br /> I meticulously went through Angie's list and read every review for contractors in the Northern Virginia area. I came up with a list of five or six that were in the area after reviewing their description, websites and customer reviews. They all seemed to be top-of-the line contractors. I don't know how I would have done this without Angie's list as a guide. I also took a bid from a contractor I got from another source. <br /> I called each contractor and arranged appointments for a bid. I took notes on each interview and awaited their proposals. First, the interviews. <br /> I was surprised that several of the contractors took very few notes--I was giving extensive, detailed and specific information because I obviously wanted all the bids to be based upon the same end-product--an apples to apples bid, in other words. A few of the contractors seemed to think they had total recall, and their bids showed it. They added things I didn't ask for, and forgot items I had been very specific about-- I was surprised. Jason, of Envision, along with one other contractor, took very good notes, which was evidenced by his bid.  <br /> One contractor never got around to giving me a final bid. His original "plan" was very far off from what I asked. The other bids were MUCH higher than Jason's. Now remember, this was an insurance job. While I didn't want to deliberately give the insurance company the highest bid possible, I certainly had no reason to just go with the lower bid--especially when the other bids were clumped together at a much higher figure. So why did I go with Envision Custom Builders? <br /> Jason Mills, the owner.  Unlike the other builders, Jason's presentation and bid were flawless. <br /> <strong>Enthusiasm and Energy</strong> <br /> Jason will blow your mind. He comes in ready to go! He's all business and obviously loves what he does. He offers very good suggestions, many of which are intended to save you money. He never had his mind on another of his jobs when he was working with me--I received his complete attention.  <br /> <strong>Quality  </strong>From the first meeting, I arrived at the impression that quality workmanship was what I was going to get if I went with Jason. He really knows what he is doing. Quality is my highest priority and I knew I would get this with him. I was right. <br /> <strong>Trustworthy and Frugal </strong>As I said above, he offered several money-saving suggestions. (like on the cabinet grade)--that doesn't add to his bottom line but he's obviously not in the business to take advantage of his clients. In all our discussions, changes and add-ons, he was always fair with his costs. This is the kind of thing that gives you great peace-of-mind when you're engaged in a high-stress project like repairing flood damage. For that matter, any major remodel is stressful. We've all heard stories about contractors who give a bid and then nickel and dime you into a much higher bottom line. This alone would be reason to choose Envision.  I have a very sensitive "gut" with people--I know when I am being manipulated or played. Jason is a straight shooter--I never once had that nagging feeling with him that  I dread working with contractors. <br /> <strong>Punctual to a fault</strong>--if that could be possible! Just kidding. <br /> For our first appointment, Jason arrived 30 minutes early--I thought I was late! He explained that he is never late, always arrives early and waits in the driveway or on the street until the apointment time. He was true to his word--he never came even one minute late to our appointments--amazing. <br /> <strong>Excellent Documentation</strong> He always documented changes immediately and forwarded the documents to me ASAP. If he missed something--he immediately made the correction. <br /> <strong>Organization and Communication </strong>Jason always knew what was going on, on the job. He was always on top of the schedule. He is a prolific emailer--keeping you informed every step of the way. He answers his phone! And he returns calls he misses--every time. He is available--that's important. He also never hesitated to go over details that in my opinion would make the difference between a mediocre and high quality finish. <br /> <strong>So how did it go?</strong> <br /> <strong>Dependable </strong>His people and he NEVER failed to show up on the job. He never missed an appointment. <br /> <strong>Great Workers</strong>: His workers and subcontractors are dependable, punctual, clean, friendly and respectful. Their work ethic was excellent. I can'give them higher marks. Let me give you an example: I am a very meticulous person, very detail oriented. I selected a gorgeous wood-look tile for the floor of the great room, bath and kitchen. The tiles have a great number of variations in pattern--giving the finish product an incredible real-wood look. But I didn't want the tiles to be laid down just anyway. I asked Jason and the workers to lay the tile in a very random pattern. Jason encouraged me to lay the tile out just like I wanted it. In the evening a couple times, I went down to the basement and laid out first row of tiles along the wall so there would be no mistake. His tile setters followed it to a "T"--the flooring is gorgeous! BTW, I saw the same tile laid out differently on a website, very regimented and regular--it looked like a tile floor trying hard to be wood--the difference was startling. Their willingness to do it my way really paid off. <br /> <strong>Working with the Insurance and Mortgage Company </strong>This is where my project almost derailed. I have never worked with a construction job relying on payment by an insurance company that had to be administered through the mortgage company. Because of a lack of communication on the part of my insurance adjuster, I had no idea that the mortgage company would need to be involved. My mortgage company's customer service is conducted out of India. What made the process so unwieldy and time consuming was the fact that no representative is assigned to the project from start to finish. I literally spoke to dozens of representatives--never once the same person twice. I had to repeat the same story every time. I won't go into the details--suffice it to say, it was a nightmare. Jason didn't get the money he was promised after the first check to cover the expenditures of the tile, cabinets and doors! We waited weeks and weeks for the check. Obviously this is NOT how a contractor can work. He was paying workers and contractors and getting no money to cover the costs. Finally the checks came in. I don't know if his experience has ruined Jason for further insurance work, you'd have to ask him. My advice to anyone is, call your mortgage company immediately and get their policy. Once the insurance check reached the $10K mark, they instituted an array of policies that delayed the cutting of the checks.  We had a lot of paperwork that had to be completed and faxed. We had to endorse checks and send them to the company for endorsement and dispersal. Every single part of the process was attended by days or weeks of processing and delay.They also lost some faxes. Do this early in the process! <br /> Despite the terrible experience Jason had with me and my job, when we resolved the "problem"  we were back on track immediately. Jason was professional as always and we remained on good terms. I don't think every contractor would have put up with what Jason did. <br /> <strong>Summary<br /> </strong>When I was looking

Jason provided us one of several estimates. While not the lowest price, he was the only contractor who seemed to really understand what we were trying to accomplish. He went above and beyond to accommodate the DIY parts of the project we did on our own by moving schedules and settng up saw horses and dropclothes to make it easier for us to paint the trim before installation. <br /> It was also a couple of months between the time we had our initial estimate done and when we called back to contract Envision Custom Builders to do the work. All those weeks later, Jason remembered the details of our discussion and an updated proposal reflected that conversation. <br /> The work done was professional and of high quality. All the "little things" were done correctly like using screws in the drywall and lining up the tile to be even on all four walls. Jason also personally stopped by check on the progression of things, which gave us comfort that he would be responsible for his crew. Jason's check-ins also ensured that the bumps in the road that anyone will encounter in a remodel job were fixed promptly. <br /> His crew was great. They were always on time, courteous and clean. And they are true professionals that obviously regularly work together as a team. <br /> We would call Envision Custom Builders again and would recommend them to friends. <br />

I interviewed and received estimates from 5 companies, 4 from Angie's List and one was a personal referral. Envision was the last of the companies that I interviewed. Jason was by far the most thorough and professional of the bunch. His estimate was the most complete and detailed but it wasn't the lowest. Jason worked with me by taking items out of the estimate that I could do myself to help bring the price down a bit. In the end his estimate ended up being $2,000 more than the lowest estimate but I firmly believe that you get what you pay for and usually the cheapest isn't the best option. I got a good vibe from Jason plus he rearranged his schedule to accommodate a quick start which was an added extra bonus, <br /> <br />On day one, he and his crew showed up on time. His crew was respectful, professional, friendly and all were fluent in English. Milton, the man in charge of my job on a daily basis was really fantastic. He was on top of everything at all times, I really can't say enough great things about him. The job went smoothly and Jason was great at returning my emails and answering my questions in a timely manner. He was also very easy going about accommodating a few changes and was genuinely concerned with achieving our vision. <br /> <br />The quality of the work is top notch and the finished product is beautiful. <br /> <br />

Jason and crew did a masterful job painting our master bedroom and walk-in closet.  No complaints whatsoever.  <br /> I had also requested to have my TV mounted to the wall, but I had the wrong mount.  Jason helped me pick the right mount for my TV and installed it perfectly.  My wife and I are very happy with the results! <br /> I also want to give kudo's on Jason's promptness with returning phone calls and emails.  We will definitely hire Jason and crew again for our home improvement projects. <br /> -Paul & Jenni <br />

Jason, from Envision, was absolutely amazing. He and his company is one of the reasons our house went on the market day 1 and had a contract on day 2!!! <br /> His work is top notch. His pricing was more than fair and was the best we came across after 5 other contractors!! He did everything he said in the time frame agreed upon. Literally the best experience we have ever had using a contractor. We cannot say enough great things about him and the work his team did. <br /> Our house looks so amazing we thought about moving back in!!! No kidding!!! <br /> If anyone out there has need for any kind of home repair/remodel he is by far the best in the area!! It is really not worth using anyone else. <br />

Jason was very professional and responsive.  He was prompt with e-mails and phone calls as we communicated on setting up an estimate, and throughout the process.  His staff were very professional and skilled and worked quickly and kept the mess to a minimum.  It has been a few months since he did the work, and all is well. <br />

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Pricing:  We were very happy with Jason and Envision.  We got two other estimates that Jason beat and coupled with a recommendation from friends of ours, we went with them.  We probably would not have chosen Envision had they not given us the most competitive price. <br /> Design:  Jason listened to what we wanted and came up with a design that we were happy with.  His electrician chose a theater set up that was great for our budget.  He must have spent a lot of time on this aspect of the project because the system is very, very good for the price.  He just didn't seem like one of those contractors who want to get your job done so that they can get on to the next one.   <br /> Professionalism:  Jason responded to all of my emails, calls and texts within a day.  They finished when they said they would, which we were not too worried about because we were not in a rush.  There were also no "surprises" so we stayed relatively close to our budget. <br /> Quality: His workers put up the drywall one day and I didn't think they did a great job. Jason came and looked at it and before I could say anything, he made them redo it all. I was impressed with the final results and never expected it to turn out as nicely as it did.  The quality of the work was exceptional.  We never used our basement before and now we're down there all the time because of this room.  Our kids love it and it's great for movie night! <br /> Jason and his crew were very professional and the quality of their work was top notch but we would choose him again mostly because he genuinely seems like a good person. <br /> <br />

The initial quote was too high for me to afford.   I asked for a second quote excluding some work that I could do myself (painting the trim).   He was happy to provide that quote, and it was lower than I expected.   Because I didn't have a deadline for the work, I told them to just fit me in around their other jobs.   The work was done within a couple of weeks, and I am very happy with the results. <br />

We received several quotes from contractors to assist us in finishing <br /> our basement.  Due to a tight budget we chose to do some of the work <br /> ourselves and leave the big projects to the professionals.  Jason with <br /> Envision Builders gave us the best price by far, while getting the job <br /> done right.  They did a beautiful job and we love our new space. <br />

We obtained multiple quotes for the work we wanted done.  Envision Custom Builders quickly responded to our request for an estimate.  We chose Envision because they were the most professional with the estimating process and they did the best job itemizing and pricing the work.  Their estimate for the job was in the ballpark with the other estimates we received.  We did discover from another contractor that our job was too small for them and probably for others as well.  Envision promotes that no job is too small for them, which was appealing to us.  They also embraced doing the job under permits and inspections.  Some other contractors did not seem to want to bother with permits/inspections, which was a problem for us.  Also, Envision's contract included a warranty period for their work, which indicated to us that they would stand behind their work.  In addition, Envision accepts credit cards as a form of payment, which was good for us because we had to finance the work we wanted done.  Envision did a good job keeping to their estimated schedule.  There was some lost time because we had to wait for the county inspectors to their job.  But, Envision did a good job estimating a schedule to complete the job.  The job took about a week and half from start to finish.  The most time consuming task was the drywall installation and finishing, but the walls look great (even without paint).  There were no surprises with the job and Envision was very punctual in showing up when they said they would.  We are very happy with the work they did for us.  Envision did an outstanding job and they made sure we were satisfied with their work.  We would definitely hire Envision again and we would recommend them to our friends. <br />

Jason was responsive at every step. He answered my calls himself most of the time, and if he couldn't answer he called back promptly. His original bid was great, but more than I could afford, and he was very flexible and patient in working through various design and material suggestions. <br /> In addition, his team of carpenters, drywallers, and painters was top-notch. The work was done with a fine attention to detail, and I don't see how I could be much happier with the results. <br /> I would, without hesitation, recommend Jason and his team, and look forward to the chance to hire them again.