Approved
Epic A/C Service
Central A/C Installation, Central A/C Service or Repair, Heat Pump Installation and Replacement,
About us
With several years experience, we work hard to bring each customer the best possible service and quality available. We look forward to working with you on your next project. We welcome your questions, and thank you for your interest.
Business highlights
Emergency services offered
17 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.855 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 2% | ||
| 0% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 55 reviews
Robert L.
Feb 2026
Central A/C Service or Repair
They showed up and fixed the problem! The hardest thing is getting people to show up!
Ray M.
Nov 2025
Central A/C Installation
Very good company, they answered all my questions I asked,put in a new air and heating unit, works great very happy with there service, and I would highly recommend
Steve C.
Jul 2025
Central A/C Installation
Great job and quick
Donna K.
Jan 2025
Central A/C Installation
They were friendly, prompt, listened to me, asked questions, kept me informed every step of the way.
Russel S.
Oct 2024
Central A/C Service or Repair
Service tech was only interested in selling a new unit. He made all judgments based on a digital multimeter hung out for an hour or so then left stating there was nothing he could do for me and charged 159.00. He condemned the compressor when the problem was the outside compressor fan motor. I replaced it myself and unit works great.
Response from Epic A/C Service
"Russell, I checked our database and we have no record of service for you. I believe you have the wrong company. Please call us 386-623-1609 to discuss this further. We strive to be, honest, precise, and accurate with our diagnostic and recommendations"
ROSE G.
Aug 2024
Central A/C Installation
Excellent service. Prompt return calls very professional
Darcey S.
Jul 2024
Air Ducts & Vents Cleaning Service
Very friendly crew and they worked well together to get the job done
Cindy B.
Jul 2023
Central A/C Service or Repair
The main guy was very nice and did a good job
Brian P.
May 2023
Air Ducts & Vents Cleaning Service
Good job!
Jerry L.
May 2023
Central A/C Installation
Janet came out and gave me a guide for a 5 ton system, Trane, I checked with two other companies and they were not even close. Cody and his asst. Brandon came out and installed the unit today. When they opened the box, the compressor had dents in it. Janet sad they would not use that compressor and drove to Gainesville to pick up another one. So far this company and its employees are nice people. I would definitely hire them again.
Ken K.
Apr 2023
Heat Pump Installation and Replacement
Anthony and Brandon were excellent and very detailed. They arrived on time with a large trailer and backed it in for easy access. Good thing they had the trailer because the new a/c unit was larger than expected. Professional and quality work was done and I am happy with the results. They worked well as a team and cleaned up all the mess.
Pat M.
Mar 2023
Central A/C Installation
Janet came to assess our situation, our 15 year old A/C was dead, no heat, no cooling. She managed to get us a new unit and schedule the install within 2 days . Satisfied with the A/C installation. Technicians Robert and Cody were very knowledgeable and friendly, eager to please indeed.. we decided to add a mini split in the cottage, despite issues with an electrical problem, it was done in one day, thank you Cody for your hard work ! I highly recommend Epic, they take care of you.
Patrick W.
Nov 2022
Central A/C Installation
Very pleased with the new a/c installation,,,28 Nov 2022.. Techs were prompt and friendly and knowledeable. Everyone was on the same page with scheduled install...... Clean install and project area was all pick up. Thanks to epic customer service, techs,and others, job well done...
Andy S.
Aug 2022
Work was excellent. Completed as described. Very satisfied.
Cil S.
Aug 2022
Central A/C Service or Repair
Technician was very professional and friendly. Very knowledgeable !
Joan B.
Aug 2021
Central A/C Service or Repair
Called today with what thought was the motor going out. Tech Matt came out and explained what that the blue tint in the discharge water was from the cooper tubing and everything was fine. Did not try to sell a part that was not needed + Same day service = definitely will call again!! Thank you Matt ð SN: this is twice we have called Epic and received fast, friendly and professional service!! A+
Amanda M.
Aug 2021
Central A/C Service or Repair
The customer service was great, they were very professional and courteous. The technician that came out explain what the problem was, what our options are and patiently answered any questions we had. It did not take them long at all to have us back up and running. I will definitely be using them in the future and would absolutely recommend them to anyone needing an AC or AC repair!
JOHN D.
May 2021
Heat Pump Installation and Replacement
Excellent experience, contacted shortly after requesting information. Everything was explained and all my questions were answered. They were willing to work with me (I had received a new condenser as a gift from family) and install my unit while pairing it with a new air handler. Installation was done quickly (as soon as the ordered part was received) and was completed in less than a day. The installation team was very professional and courteous and made sure we were familiar with the new system (filter, etc.) before they left. I highly recommend Epic AC Service!
Carren B.
May 2021
Central A/C Installation
Knew what we needed, quick install, great cleanup. All those working for Epic were great!
Thomas B.
Apr 2021
Air Ducts & Vents Cleaning Service
Good people to work with
Michael M.
Apr 2021
Heat Pump Repair or Service
Was contacted quickly and courteously, tech showed up on time, handled the job quickly. I definitely reccomd this company to anyone needing a/c service.
Lynn S.
Mar 2021
Heat Pump Installation and Replacement
Great company! Professional, on time, courteous, just a very great group of men. They kept me informed of all they were doing and made sure I was completely satisfied with everything. I canâ t stress enough that this company is the one to hire for all your a/c needs.
Dan T.
Mar 2021
Heat Pump Repair or Service
VERY unorganized, gave conflicting quotes/ prices... reneged on promised VETERANS discount. My service technician spent a lot of time texting and was not very friendly BUT responded quickly found problem.
Response from Epic A/C Service
"Dan, our techs uses his phone for all of our notes for diagnostics, filling out invoices, estimates etc. and sometimes in technical issues they call tech support so I do understand the appearance. We strive to be professional I hope you will give us another chance to prove that. You can feel free to call us at 386-623-1609"
Kathy N.
Feb 2021
Central A/C Service or Repair
Responded quick!
Steven T.
Dec 2020
Central A/C Installation
Epic AC service! Kenny, Bryan, Mark, Sean, they all did great work installing our new system. I am so glad I chose them. The quality of work was great and there were a few set backs, but they made sure I was still comfortable in the delay. If you all read this I really do appreciate all of your hard work! Best AC company I could have called! Thank all of you guys so much!!
Licensing
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FAQ
Epic A/C Service is currently rated 4.8 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Epic A/C Service accepts the following forms of payment: CreditCard
Yes, Epic A/C Service offers free project estimates.
No, Epic A/C Service does not offer eco-friendly accreditations.
Yes, Epic A/C Service offers emergency services.
Yes, Epic A/C Service offers warranties.