
Epoxy Floors Texas
About us
Texans helping Texans since 2008. Epoxy floor coatings offer a unique solution to concrete floors & convert garages into highly functional spaces. Contact us to learn more. Based in Houston & now servicing San Antonio, Dallas, and Austin. Free Estimates!
Business highlights
Services we offer
Epoxy floor coating - garages, indoor & outdoor patios., machine shops, warehouses
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 1% | ||
| 2% | ||
| 1% | ||
| 4% |
"Hello Mr. [Member Name Removed], We do apologize for the inconvenience ,and we used this opportunity to refocus on customer communications among our staff. Regarding the refund - Like most businesses, refunds are always issued to the original form of payment. Once that method is exhausted, manual steps must be taken, which we did to process your refund. We do wish you well on your house hunt!"
"We sincerely apologize for this experience. We have used this to reinforce training and professional conduct among our staff. We have reached out to ask for the opportunity to make things right."
"Thank you so much, it was a pleasure meeting and completing the project for you all!"
"We are disappointed to hear that we did not live up to your expectations. We always strive exceed customer expectations, but this was not the case. We have offered to redo the entire floor at our cost, a full year after the original installation, and the first instance of us being notified of any issues. The customer declined due to having many belongings in the garage. We will take this feedback to improve our process. For any issues whatsoever, please notify us as soon as possible and we will be happy to address any concerns. Our customer satisfaction is our top priority."
"Dear Customer, We have been in business for over 10 years and always make every reasonable effort to resolve our customers issues. As you can see from other reviews, on the rare occasions where we have not done our job correctly, we have made it right. There are two issues that need to be highlighted here. The first is that your slab had a severe moisture problem. Our technician brought this to your attention from observing your slab, and informed you it was highly advisable to put down a moisture barrier prior to the epoxy coating. You declined to do this and wanted us to go forward with the installation anyway. Your signed invoice specifically states you declined this option against our recommendation. Second, It is implied in your review that the epoxy somehow created a slope in your floor. Our epoxy coatings are thick by epoxy standards at approximately 18 mils thick, or roughly the thickness of a credit card. The reality is that if your floor is sloped, it is because the slab is sloped. We can assure you, as well as any potential customers, that there is absolutely no way the epoxy floor is responsible for moisture problems. We are always respectful of our customers, but not giving in to unreasonable demands is not the same as being impolite or rude."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.