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Everclear Repair Works
Hot Tub or Spa - Repair or Service, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes Repair or Replace,
About us
no services currently
Business highlights
Emergency services offered
27 years of experience
Services we offer
no services currently
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.655 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 2% | ||
| 4% | ||
| 2% | ||
| 5% |
Showing 1-25 of 55 reviews
Diane V.
Jul 2013
No one has come by to service our pool since May. I pay them $79 on the first of each month. They have had no problem taking my money, however, I am not receiving services in return for it. I hope everything is going OK for the owner. Up to this point, my grade for them would have been all A's. I am concerned however about how I am going to get my money back for the months where I did not receive service as I have received no response from the company.
James C.
Jul 2013
Matt started out by promising that we would have a stable <br /> and knowledgeable crew almost all of whom were relatives. That lasted until the weather started to warm <br /> up. We were getting a different guy each <br /> week and the last few started putting chemical in my saline pool that threw <br /> everything out of whack. We started <br /> getting algae for the first time since we had the pool installed 5 years <br /> ago. I think Matt has expanded far <br /> beyond his ability to manage, is sub-contracting out way too much, he doesn?t <br /> return phone calls or emails and blew off an appointment he had to work on my <br /> filter motor. <br /> <br /> <br />
Kevin D.
Jul 2013
Terrible. :( I read the original reviews a year ago which were all great but, as you can see, there are more and more bad reviews... We started our service a year ago, and just now terminated. It started out bad (several weeks where we had a no-show)... Matt appologized, and we figured that "it happens to everyone at some point"... so we continued.. Then Matt started to subcontract to other people and its gotten worse and worse, our pool formed Algae. We changed to another services this week... the new person showed us the following: <br /> 1. There was NO Chlorinei n the pool! <br /> 2. The filter pump was completely backed up.. he had to tug hard to get the stuff out of it. <br /> I dont recommend this company... there are many other good providers to choose from. <br />
Kristen K.
Apr 2013
unknown
Michelle S.
Apr 2013
The technicians were very friendly, and they did a good job for a fair price.
Richard M.
Mar 2013
He changed out our pump and pump motor with a system that is much more efficient! <br /> Ours was an older model and the technology of pump has changed considerably in the last few years. <br /> The address below is NOT the actual address where the work was preformed. <br /> I do not wish to share my son's street address. <br /> <br />
NORMA K.
Feb 2013
Unprofessional. Switched the roles: I felt like the provider, and he was my customer. <br />
Mary S.
Feb 2013
Matt has been servicing our pool for years. We are happy we found him - he always goes above and beyond to take care of us. <br /> we would highly recommend him to anyone looking for reliable, expert care of thier pool Thanks Matt for the excellent care of our pool. <br />
Matt G.
Feb 2013
They came in, diagnosed the problem, fixed it, then told me what to look out for and how to fix future potential issues. <br />
Jeannie O.
Jan 2013
Matt determined the problem quickly, and fixed it, and got the pump working again.. He also tightened down all electrical connections in the power box, and adjusted the Polaris unit. Did much more than asked or expected. Would definitely recommend. <br />
Anne S.
Jan 2013
Very good from start to finish. <br />
Scott J.
Dec 2012
**UPDATE** <br /> <br /> Unfortunately i need to update my review. <br /> <br /> The initial installation went very well. Matt was a pleasure to work with and took the time to explain everything to me. There were some bumps, like he ordered the wrong item for the screenlogic (iPhone remote access), but overall the install went fine. He even cleaned the filters and fixed my lighting at no extra charge. <br /> <br /> The problems started to occur post installation. The Screenlogic stopped working and after several attempts and more effort then i would have liked to get him out he called the Pentair support team. They were fantastic and fixed the issue which turned out to be a firmware issue with the Pentair hardware Not something Matt could have fixed but it took a while to get the right people out. <br /> <br /> Next, two leaks developed in the new piping. I eventually got him to come out and he fixed one but his attempt to fix the second (intake to the new pump) he sprayed a bunch of yellow foam all over and beside making a mess it did very little. <br /> <br /> The final issue was probably the biggest. I finally had the solar pool people come out b/c my solar was NOT getting anywhere near temp. After looking at it the solar person realized the temperature sensor was connected to read the water coming down instead of going up to the roof, so it always thought it was near temp and kept turning on and off. Instead of trying to get Matt back out i just paid the solar company to fix it. <br /> <br /> And for the leak going into the pump i finally fixed it myself with some silicone. <br /> <br /> I like Matt personally and things got off well, but given what's happened since and the challenges in getting him back out i'll likely look elsewhere in the future.
Jared A.
Oct 2012
unknown
Response from Everclear Repair Works
"Thank you for calling me! We are always ready to serve. Some people cannot beleive the savings they recieve from just a few minor changes. Perfofmance first. Then go green. The method works and we believe" In Word... In Deed". Another wards what we say we do. Some pools.are just primed to recieve the needed.help. We provide the solution, not battle tge symptom. It costs way more to do it wrong. Call me when your ready i know you will be pleasantly surprised by the affordability and the HEALTH of your pool, along with the awesome benefit.of a service who makes changes so lasting, you will see tangibly the residual savings."
Karen H.
Oct 2012
Matt has done various extra jobs for me that pertain to maintaining my pool. A pump replacement that was required resulted in a reduction in my electric bill....just as he said it would. Also, I had a light out in the pool that three other companies said they could not fix. Some tried and could not fix it because they couldn't get the wiring out due to too many "U" turns in the wiring. Matt said he could fix it and I had my doubts. He came and had it fixed and working in about 1 hour! <br />
Response from Everclear Repair Works
"Thank you very much for this heartfelt review. We are working hard right now to make our service better in any way! Its about you! People like you define our deeds, and offer is a purpose. We like to win and i only win when you win. I believe the "Win-Win" is a lost art in the business world that is growing to extinction. Not fair, clearly its the best way. Time and experience has established that. So when you are happy, we have accomplished our goal. We work to be innovative in never comprimising quality, yet saving you a residual. My belief is the right pool equipment should 1. Perform above and beyond expectation, not acting symptomatic or problematic. 2. Save the customer residual savings that are tangible, every month! 3. Last a long time, there by creating value. All in all its the little things. Its not about the "years of experience". I once had a BAD experience foe many years, and so have many of you. Its about results and always looking to be better than ourselves. In the end, i find customers like you priceless, truly. So thank you for the opportunity to serve with excellence. Regards, Matt"
CHRIS M.
Jul 2012
My pump was leaking and getting worse. I had used Matt before and he did a good job. I gave him a call and he came over, checked out the pump and said I need a new one. When he told me the price, I decided to try to fix the pump myself. So after spending $375.00 on parts, the pump lasted a few more months before it seized. I called Matt and he came over on a Saturday to replace the pump. I should have listened to Matt in the first place. Now I have a super-quiet, energy efficient pool pump. They even cleaned the pool before they left. Just call Matt.
Response from Everclear Repair Works
"I am very thankful that you contacted me again! These pumps truly are awesome and the install techniques I've adopted are a little more of an initial investment, yet I only install to manufacturer specs and recommendations! This is very important for optimal performance and $avings. I have seen many different methods used to install these pumps and the traditional methods just do not achieve desired results! Also improperly installed pumps will negate warranties."
Catherine K.
Jun 2012
Matt was able to come out within a couple of days to check the solar pump for our pool. As it turned out, the pump needed only minor adjustments. He didn't charge for that, or even for the service call.
Response from Everclear Repair Works
"Thanks for calling me! Please contact me anytime for your pool needs."
ROWLAND F.
Mar 2012
Matt at Everclear Pool Service is responsive, professional and does high quality work. I don't call anyone else but Everclear for my pool maintenance and repair needs!
Response from Everclear Repair Works
"It is I who value the benefit of this relationship, it is important for a business to also.be able to rely upon dependable quality customers, thank you again, please call anytime!"
ELIZABETH H.
Feb 2012
Very well.
Response from Everclear Repair Works
"Thank you again, please call me anytime!"
Janet D.
Feb 2012
See above.
Response from Everclear Repair Works
"It is I who is especially grateful to customers like you. It is my pleasure to offer any service to people who care who they are dealing with as do I. Please call anytime. Thanks again. Matt"
Larry M.
Feb 2012
They are good. It has been fine since.
Response from Everclear Repair Works
"I appreciate and learn from all sorts of feedback although we have no record of doing any work with you sir. There is another Everclear based out of roseville that we have no affiliation with. Also I noticed you have a bay area address which we do not offer service that area as well. Although there is also a company named Everclear there. Still I appreciate what people are saying. I noticed you gave a "c" grade for price. We only do work after the job has been described in full and price agreed between both parties. I do know that it is a practice of several companies to qoute a price and then start work and then find "surprises", or to do the work without establishing the cost ahead of time. We do not agree with that method and find it to cause misunderstandings and lack satisfaction. We very much value our relationships with our customers and we believe that slow and steady wins the race. I am available to offer swimming pool perspective or advice over the phone even if you are not located locally. It is our belief that it always comes back around. Best regards, Matt"
Karen H.
Jan 2012
The individual that came into my home was named Matt. He was the top of Angie's List for this area. He was so good at identifying the problem and possible solutions. Matt put in the new pump before he had the money. He put in a lot of extra stuff. He even spent an extra hour cleaning up the pool. The pool looked like it had no problems going on with it. By the spring or summer, he'll be back. He even informed me that my filter hasn't been changed for years. I felt very comfortable working with him.
Response from Everclear Repair Works
"Thanks to people like yourself, I am allowed to display what we do. I am so.appreciative that you decided to make that call. Thanks again. Call anytime. Matt"
PAMELA B.
Jan 2012
Talked to Everclear late Friday afternoon, as pool was threatening to go green. Came that evening without charging extra. Added chemicals to correct problem immediately. Professional, reliable, honest monthly service since then (early 2010) for $20 less per month than competitors.
Response from Everclear Repair Works
"Thank you for the call. I know we have never met because you live out of town, but when you called me to look at your rental property's pool, I could not be happier. And I am equally happy in providing weekly pool service to your tenants. Call anytime! Matt"
MONICA L.
Aug 2011
I called Everclear Pool Service because our old pool service was not <br /> doing a good job. <br /> They came out right away and took care of our pool. <br /> Now our pool looks CLEAN! thanks to Everclear Pool Service <br />
Response from Everclear Repair Works
"Thank you! I appreciate your support."
William H.
Jul 2011
Upon arrival, Matt examined the pool heater and determined that a manual adjustment of the regulater was all that was necessary for it to function properly. He then checked the switch for the pool light and when activated, would trip the GFI. He then disconnected the pool light and tested the GFI and it still tripped. Matt obtained and replaced the GFI recepticle and when the pool light was reconnected it worked. The diagnosis and repair took approximately an hour. I was charged a Service Call fee and for the GFI recepticle he had purchased for me. A very pleasant young man who handled himself professionally. I will call him again when I heed service and I would recommend his service to anyone.
Response from Everclear Repair Works
"Thank you for calling us!"
Augustine C.
Jul 2011
it went very well. Matt is an ultimate professional. We would use him again.
Response from Everclear Repair Works
"Thank you guys. Please call again anytime for pool help."
Licensing
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FAQ
Everclear Repair Works is currently rated 4.6 overall out of 5.
Everclear Repair Works accepts the following forms of payment: CreditCard
No, Everclear Repair Works does not offer free project estimates.
No, Everclear Repair Works does not offer eco-friendly accreditations.
Yes, Everclear Repair Works offers emergency services.
No, Everclear Repair Works does not offer warranties.