Excel Home Solar

We now have a leaky roof after they installed some of the solar panels. We called, and were told by Gary, he'd send someone out. Several calls and over 6 months later, we still have a leaky roof. Nothing has been done by this company. We've been on our own since they got paid. Prior to payment, they were great. Once they got that money, we get ignored, get lied to, and we're left holding the bag. Don't trust these guys. They will not take care of you after they get their money.

They were wonderful. Not a penny up front!!! Professional and responsive to all of my needs and questions. I have referred almost a dozen new clients to them because of their product and service.

We scheduled, and paid for, a solar power system to be installed in our home almost two months ago. Once the financing was complete, communication from the tech/sales rep became almost non-existent. Once the installation was scheduled (two weeks after we were told it was going to be installed), it took four days for the installation to be complete (we were told installation would be 1 day and that increased to 2-3 once the installers were on site). Installation was complete 7/17, but the solar is not functional because it has not been connected to the grid. So, we have had solar for over a week, but we are still paying the electric company.

I wanted tell you that the crew that did he install were GREAT. Especially Tony, Mo. and I think Jason (Bay Solar). Very Professional and knowledgeable a super reflection on Excel. I believe Tony & Mo did the install at my son's house as well. Thank You for having them here.

Great! Refreshingly transparent process is selecting a solar system that met our needs. Willing to work with us on a battery back up system to maintain fridge and a few lights in case of power failure. Excel owner and technicians were patient with our many questions and were good at explaining how it all works. We are enjoying the Solar Edge app for monitoring our home remotely. Our most recent Duke bill was just $19! Thanks Covey, Jim, and Tim.

From the estimate to install I couldn't have asked for any better service. They answered all of my question or concerns that I had during the process. The installers were great to work with always professional. The system I have has the capacity to add three more solar panels and in the future I plan on added to it. I will call them to do the work with no hesitation.

They came to my home and took nearly three hours explaining ALL the incentives and types of components they would be using and I was very comfortable with Chris Hess and his explanations to all of my questions and concerns and my installation was seamless. I've had my system up for nearly six months now and I am elated at the performance and the look of my system on the roof. It's not nearly as gaudy as I expected it to be and I've had the opportunity to educate others on the benefits of solar right in my own neighborhood. Excel Home Solar knocked it out of the park as far as I'm concerned....I would highly recommend them again.

I was very pleased with Excel Home Solar's salesman, engineering and follow up after install. The salesman was very professional and spent time explaining all the solar components. He viewed my roof to make sure there was room for the panels and he answered all my questions. The estimate sheet showed all the calculations for size of system, total cost and financing payments for my 5.8KW system. A few days later the engineering staff inspected my roof and electric panel in the garage. They explained the next steps and rough estimate of the installation date. They scheduled installation and completed the job in one day in spite of a mid day thunderstorm. I'm very happy.

Very informative and helpful from the initial consultation to the installation