Express Tree Service

Ferando came out to my house, and my tenant showed him what needed to be trimmed back, she signed the contract which stated trim branches that's extending into neighbors yard. Fernando left. All workers, except one, spoke no English. In error, they cut down a small tree in yard, which had nothing to do with branches hanging into neighbors yard. When pics were sent to me I forwarded them to Fernando showing the tree stub that was left after cutting in error and pics of all the branches from the tree that was hanging in neighbors yard. My CC was not charged, Fernando apologized profusely and assured me they would come back (designated time was set up) and remove the branches without charge because THEY CUT DOWN A TREE IN ERROR. They never showed up and I am now waiting for a rep from Angies List to assist in a resolution.

It went well. They cleaned up after work and they were very effeicient.

I had a very large Water Birch on the side of my house that had 2 very large trunks. One of the trunks led to large branches hanging over half of my house, the other leaned out and and dangerously hung over a good portion of my neighbor's house. Express Tree Service gave me an estimate that was very fair and knocked a couple hundred off if I scheduled in the next week. I was ready and we set May 24th as our date (I have had many home projects done and am just now finding time to do some reviews). They showed up on time with a very efficient crew led by Byron. Byron took the time to make sure each cut was safe and done correctly. They could not have done a better job. The tree was right beside my fence and between 2 houses so you can imagine the planning that had to be done on site to get this large tree down. They all worked very hard and had the tree down and loaded into their truck by early afternoon. They cleaned up extremely well and actually left the area around the tree in better shape than it was before they came. Do yourself a favor, if you are planning a tree removal, do not select a tree company until you have had Express Tree Service at least come out and look at what you need done and give you an estimate.

Victor said said charge would be $1750 for removal of two trees that hNSISTED that this is the standard rate and that insurance always covers it. We wanted to use a credit card for our otection, but Victor said the charge then would be 10 percent more or an EXTRA 350 dollars. Since the company had good ratings and we trusted their honesty and integrity, we paid by check at the much higher so called insurance rate. Biggest home service mistake ever! Learned -- as Victor later admitted -- that almost always Maryland home insurance only covers $500 regardless of the number of trees removed and irrespective if they are already fallen or still standing. [Rules are different if damage is done to property or home]. All established tree pros know this and -- eventually-- Victor admitted that he does know the law, Apparently, he decided my sister and I were gullible idiots that he could dramatically overcharge. When we learned the facts and how much we were STILL dramatically overcharged. We still gave Victor a chance to make it right by refunding that extra $ 1750 that he charged [some say SCAMMED] us of. He refused! His solution was to close the referral service where he received negative ratings! How HONEST AND TRUSTWORTHY IS THAT! Worst home services we have ever received and tremendous overpriced and massively misrepresented service cost. NEVER Again.

Crew came promptly and finished in 2.5 hours and cleaned up well.

Victor was great, the crew was nice and on time. They did a great job at a more then reasonable price. No complaints

This was my second experience with Express Tree Service. The service was very professional. My large dead tree was very close to the house, the crew removed everything professionally without damaging my yard or hardscaping. When all done and said everything was left nice and clean. <br /> Pruning the large trees was also great - there were dead branches and falling branches and everything was cut, shredded and removed from my property. I highly recommend the company and crew. <br />