Family Appliance

He was able to adjust the gasket on the freezer portion of the fridge. Told us to order a fridge door gasket online, and gave us a link. We ordered the part, but never received it. My wife called him in early September to remedy this issue. Yeah, I'll get back with you, never called back. Wife called again two weeks later, and his voice mailbox is full. I think we're going to write this one off, as disputing it with Angie's list would require a membership upgrade, and it appears the chance for resolution is remote.

In short, he scammed me for $300. Rick visited me immediately after making my request on Saturday. He talked with me and an Installation Consultant at BestBuy about the installation the following Saturday. He scoped out the project and asked for a deposit of $300 on a $600-700 project, I never saw him after he cashed my check first thing Monday morning. But, he had a great excuses for the next four days: I have to take my son to school, am at Lowes getting the materials, banking problems, my son is sick and my wife is at work, more family problems, car problems, running late, my son is at hospital with a 100 degree temperature, blah, blah, blah, blah... Don't be fooled by how nice he is and his competency. He needs to be banned permanently by Angie's List.

Found the problem and fixed it, showed us the problem before beginning repair.

This guy is really awesome, I'm glad I got him, He came in my house on a sunday and he is willing to make an effort to treat customers well. His work is good, the prices were fair, he did not try to sell me that was not needed.

They were fantastic. They are excellent. They were on time,. Very awesome. Absolutely fabulous. I will highly recommend them.

It was great. They did a very good job- good work.

They are very quick and efficient. Got things done the same day of the call. They came an hour get everything done and working. Excellent job and if I need their service, I will hire them again. A+ on responsive.

Rick was responsive to my service request and communicated through out the repair process. He was knowledgeable about the appliance and what needed to be done to repair the broken motor. He helped locate a part for an older unit and provided a quality repair solution.