Fencing South Florida

Great work, communicated with us effectively, the only problem was initial permitting. Installers did a great job!

Honestly, working with Fencing South Florida was a debacle and extremely stressful from start to finish.  I moved down here and have two big dogs, so was trying to get a fence put up quickly.  Ha!  Even tho they are based in Lake Worth, they were apparently not familiar with the city's fence rules and were not able to get the view triangle or set back guidelines straight.  So they submitted a permit package to the city that was bounced because it was simply wrong.  I had to research the rules and redraw the survey drawing myself, and then to get them to understand it and submit it.   They were terrible on communication, and told me only after I finally got the permit (after 6 weeks, most of which delay was NOT the city's fault) that they had to order some of the parts for my fence.  So the install was delayed another week.  When I question why this could not have been done ahead of time, the owner Dan called me and was nothing short of verbally abusive, basically acting as if I should consider myself lucky that he granted me an install date at all.   Then, on the day of the install, the installer (who I actually thought was the most competent person associated with the company – until I found out later he cut my irrigation lines) came provided with a drawing that had an incorrect set back marked and did not match the permit.  If I had not noticed this, I would have lost 3 feet of my yard.   Also on the day of the install, the salesman showed up (for the first time in a long time) to tell me he had measured wrong and that I had to sign a new contract that was $450 more expensive.   Then, they disappeared after half the installation was done on a Thursday and didn't come back till Monday.  Of course no one called to tell me that was happening.  I had had to call the office to find why they were not there the second day at which point Frank, the manager, lied about some panels being damaged, when in fact, they had to fabricate the extra fence needed because of the salesman's measurement.   Final indignity, they put plastic finials on my aluminum fence.  My contract called for aluminum and not plastic, but they refused to change them, claiming that was typical.  I decided to let it go because I have had enough of Fencing South Florida to last me a lifetime.  Now those plastic finals are totally degraded. They have refused to replace them with aluminum ones. The funny thing is, they sent me an email asking me to write a review.  So here it is.   Final answer: never again.

Just fine. The employees took some liberties when installing through what they felt was an improvement and varied from plan, however were willing to say and switch back to the script if I wanted. Permit design from the city was a little difficult but they were proactive and responsive to the situation. Ultimately the did what they said for the price they said, gave me opportunity to inspect before leaving. They left a little mess but not a really bad mess. I think it was they just missed some rather than didn't clean up. They set the sides in 6 inches which I was not happy about as it was permitted on the line. They said it's customary to set just inside the line to be sure they don't go over, seems like they were willing to adjust if I made a big deal about it, but it wasn't worth making them redo it. Sometimes good is good enough It's beautiful it works I have no complaints

The salesman came out and provided a competitive bid and recommended a landscaper to remove the ficus hedges around the existing chain link fence and also remove the chain link fence. The landscaper was not punctual, and it was tough doing business with him. After the hedges were removed and the old fence taken away (this was an issue as well), the new fence went in promptly. The only issue I had with the fencing company was that they placed a lien on my house without my knowledge and this delayed a refinance loan that I was undergoing. I wound up paying additional closing costs due to this delay. I had to call the fencing company to have the lean removed. Not sure why this was necessary since I paid 50% up front (and 50% at completion). But, the fence is nice, and it went up without issues from the fencing company.

They did good. The pricing was fair, they were competitive. It was great. Once they got the permits pulled they came right in and in no time the fence was up, was inspection passed and that was it. The workers were very good, friendly, courteous and clean.

unknown

Sales rep came out within a day of my call to give an estimate. Estimate was given on site and did not have to wait several days. Although not the best price, I did hire Fencing South Florida because they seem to have their act together when it came to getting necessary docs for my HOA unlike another fencing company here on AL. There was a little disconnect between the salesman and the company, which is understandable. The person responsible for scheduling appointments was on vacation the week I should have heard from the company and when he came back he was supposedly slammed and I was told I 'might' hear from him the following week. That didn't sit well with me, however after 1 or 2 more calls, the scheduling person did call me that same day and booked my job 1 or 2 days later. Just a little miscommunication, but other than that, the installer did a great job and would recommend using Fencing South Florida

Please see pictures to determine what you think. The old fence is the 4ft Chain link and the new one is the 6ft PVC. The Green Chain link is the neighbors fence aligned with my old fence. Owner is not happy as yes that is 6" in from property line and crooked fence. When approached company they just said it would pass inspection and tried to tell me that my old fence was actually in the neighbor’s property. I checked this with the city and they confirmed that my old fence was fine and that there was room to bring the new fence out to the line. I had All County Surveyors come back to verify my property line and the old fence was properly installed as well. When confronted about crooked corner they took over a week to come and look and then admitted it was wrong but would not be out to fix it for some time and would not give a date. Their mistakes not only took property but has also caused conflict with neighbor as the neighbor’s fence was just put in a year ago to keep gaps minimal to keep his two large dogs from roaming the neighborhood. Very disappointed in the workmanship and the response from the company. The salesman that came out to inspect the work kept telling me it should not have been him doing this and did not understand why they sent him. Before using this company please make sure that it is exactly what you want during design as well as install. Double Check all drawings when completed as well as when work is getting done.

unknown

unknown

unknown

unknown

unknown

unknown

<p>Contacted the company and they responded right away.  They came at the appointed time; a little early even.  Looked at what I wanted, asked questions to make sure they had the correct specifications and gave me an estimate right away with all of my options.  I didn't make a decision right away but when I did, I called back.  Again, they responded quickly.  Mike came over with the paperwork which needed signing, said it would be 2-3 weeks to get everything together and they would contact me.  It was a little less than two weeks when they called for installation.  Installation was delayed by one day because of extra work on another site but they contacted me to let me know what was going on.  Carlos called back when he said he would, came when he said he would, was extremely professional and did a great job.  It took him a little over 2 hours to complete.  I am very satisfied with the work and would recommend them to do business with.</p> <br />

unknown

unknown

Company sent out one mechanic and about 5 helpers with very little experience installing fences. <br /> Fence started to pull away from posts within the first year.  The top header was cut too short in many places - as a result the nails could not hold.  Instead of spending a few extra dollars to replace the 2x4s they shot extra nails in place.  Now I need to fix half of the fencing.  Shoddy work. <br />

unknown

unknown

unknown

unknown

.

<p>Cost estimate was the lowest I received.  They communicated well throughout the process. Called me when questions arose during install to make sure we were on the same page. The fence is good quality and install looks very good. We are happy with our experience with Fencing South Florida and highly recommend them.</p> <p><br /></p> <p>Ed Boland</p> <br />

.