Ferris Plumbing, Heating & Air

Exceptional service and very prompt in responding to communications. I felt fully supported throughout the process.

I am a real estate agent, there was an issue during the walk through on Sunday afternoon(monday closing). Ferris answered the request Sunday, called me Monday morning showed up at 10am finished the job and we closed on the property at 1:00. Great service excellent work. I will call them again. JP

Yes job was done efficiency.

Main water pipe inthe house had a pipe leaking and need to be fixed right away as there was no way as the go W owner to shut the water off.I contacted them through Angi list. They contacted me right away.Let me know the steps to take to get the water turned off by the town. they came the following morning.Accessed the problem and gave me a estimate Job was done right and signed up with them for all time. Thank you again Ferris Plumbing and Heating. Sincerely, Lori Balcom

I had a very pleasant experience working with Matt and Jonah. While Matt was great in timely communication and collaboration, Jonah did a fabulous job in fixing the issue I had with my sewer. Highly recommend.

Matt is an excellent professional and did a great job repairing our toilet

Jonah did a great job, explained the workings of the heater and cleaned up any mess that was left over.

We had our entire boiler replaced and the experience was exceptional from start to finish. Jonah led the project - his expertise, attention to detail, and care really stood out. The team identified and fixed issues we didn’t even know existed, and the final result is incredible. What they installed in place of our old system is honestly a work of art. Professional, thorough, and high-quality throughout. Highly recommend.

Nick was great! He was on-time, friendly and started right away. Installed new kitchen faucet and fixed the shower leak the upstairs bathroom. Thank you !

I called Ferris plumbing for the Company I work at to have them assist us with replacing a toilet, as well as replacing our water heaters and removing old sink to replace with a new one. Less than 24 hours of calling they were out here to help us, they replaced the toilet same day and plan to come back to finalize everything for us this week. They are very polite and fair priced and look forward to working with them for any future projects

Friendly, professional and honest service.

Excellent. I called Ferris Plumbing on a Thursday afternoon and left a message. Matt returned my call the next morning. After I explained the problem, Matt said he would try to get to me that day (Friday), but he may not be able to. Meanwhile, he suggested not using that toilet. He called later that day and said he couldn't make it, but would be able to on Monday. He called me on Monday morning to confirm that he would be coming and gave me a estimated time of arrival. Matt wasn't able to come himself, but two of his plumbers arrived mid-morning. I explain all of this because Matt's communication was OUTSTANDING. I always knew the status and I knew he would be arriving as soon as he could. His two plumbers were also excellent and efficient. They replaced the toilet flange and gasket, and remounted the toilet without needing to disturb the downstairs ceiling. I should mention that the toilet is the original installation of 48 years ago. The original gasket was completely disintegrated to the point that only few small fragments of it were left. They were also very careful to protect the carpet just outside the bathroom by placing a drop cloth to protect it. Their service and work was EXCELLENT. We are considering remodeling that bathroom and Ferris Plumbing will certainly be our first choice to do the work. I highly recommend (Matt) Ferris Plumbing.

Matt and everyone who worked with him on our bathroom remodel was professional, courteous and friendly. Matt went over everything that would be done , the cost and any changes that occurred. He was able to keep the job going even when they hit snags such as having to replace the sub floor and support beams. He let us know the increase in costs due to these changes and tried to keep the project within the budget as much as he could. There were never any surprises. They did their best to keep the dust and dirt located to the work area (which isn't easy to do with this big of a project. We love both the half bath and master bathroom he created. If you need any bathroom room work done we can't recommend Matt highly enough.

Matt is extremely knowledgeable and explains every detail of what is being installed, maintenance and how each component works! Matt pointed out areas of improvement and what I would need to bring my new water heater up to code. Very professional, punctual and timely. Thank you so much for upgrading my hot water heater, installing a missing expansion tank and automatic shutoff valve for safety. I would easily hire him again in the future, no need to look elsewhere if you want the job done right the first time!

Mr. Ferris was patient. There were some setbacks, but it was done correctly and it looks great. We're pleased with the fact he was able to get it done.

REPLACEMENT OF BATHTUB FIXTURES: Work was done to satisfaction and I would certainly recommend them for your plumbing project. They are courteous and considerate. They protected my carpeting before they took one step into my home and cleaned up after themselves.

Matt communicated what he was going to, when he was going to do it, and at what cost from day one. No monkey business or shell games like many of the other local places tried to pull. Even up front, pulling a 28 year old shower, when they peel the onion, there may be underlying issues. There were and his up front approach to that took any anxiety or questioning out our minds. Weâ  ve had our share of trades in our house over our 28 years here. Some decent. Many I wouldnâ  t let wash my car now. Sketchy folks. Matt and Chris were so professional, fun to listen to, and just down right great at their craft. Iâ  d let them work in my house if I wasnâ  t even home. And thatâ  s saying a lot. The tub and shower looks fantastic and will follow up with pics if I can. So if you want and donâ  t mind getting the run around, late arrivals, creepy tradesmen, and garbage work, donâ  t call Ferris. I have much more work for Matt and looking forward to it. Money WELL spent, great value and superb work.

I tried to locate a contractor for several months before finding Ferris. Matt responded within 24 hours of my contact, and visited the same weekend, I had a reasonable quote within 4 days. I knew the shower had leaked but when it was remodeled there was mold and rote through the wall and floor. Matt and his associates handled it with utmost confidence and 'can do' attitude. The hole in the side of my house was opened and closed, siding replaced within 2 days. Matt and Dan offered ideas and were always open to discussion. The always kept me abreast of their schedule and when they would arrive - and always prompt. They always cleaned up each day, and let me know what the days activities were. It is great to have a young group with such expertise to call on that is so professional. We will be using them to redo a second bathroom with another leak!

The scope of work was quite extensive. The cellar sewer pipes, hot water heater, bathroom floor, vanity, sink, toilet, cabinets, mirror, lights, tub, shower doors, bathroom door and fixtures were all were replaced. Portions of the wall were replaced and plastered. The ceiling fan was vented to the outside. The bathroom was also repainted. The final project turned out great.

Very quick to respond and fixed the problem for a reasonable price.

I called Matt on a Sunday in need of a plumber for Monday and he rearranged his schedule to help us out so we could move forward with our bathroom renovation after listening to our situation. He came over and removed our old cast iron tub which was just a bonus because I was going to keep it even though I didn’t want to. He also put in a new shower valve and fixtures, tub drain, sink faucet, and toilet. It was a big job and he did it effortlessly and I couldn’t believe he was at our house in less than 24 hours of calling him. His work was impeccable, he has fair pricing, he was clean and a pleasure to have in our home. He was also a wonderful mentor to his apprentice who he walked him through everything they were doing. I highly recommend Ferris Plumbing and will definitely call him for our next renovation project.

We can’t say enough about Matt. He was very responsive to our need. He was out the very next day and was at our home at the time he said he would be there. (That is unheard of these days). Matt was very professional and thorough. There was no surprises with job. Matt and Chris were very efficient with the installation of the hot water tank. We would readily use Ferris Plumbing and heating for any future needs.

We were very happy with the promptness of Ferris Plumbing. We called at 2:30 pm and by noon the next day we had a new water heater. Matt is extremely professional and reasonably priced. We will recommend Ferris Plumbing & heating to friends and family.

Matt was honest, timely, and did impeccable work In a cleanly manner. I would absolutely recommend his services and use him in the future.

Matt did a great job! Cleaned up after himself. His workmanship was fantastic! He’s also very polite. I highly recommend him.