Five Star Carpet Repair and Stretching

Booked them for an appointment a month early for a simple 6 inch by 6 inch patch, they forgot about it. Rescheduled the original date for the morning after, and they ran so late into the afternoon it had to be rescheduled again for the weekend. They were supposed to take carpet from the closet corner to match the floor, and replace it with carpet they were bringing. The carpet they brought didn’t match, so the guy cut a small piece off of some extra carpet I had lying around. He didn’t even attempt to take carpet from the closet to match the area in the room that needed patching, and instead clumsily put my extra carpet in. The job took less than 15 minutes, and he tried to charge me $318 for it. I got the owner to take $40 off which was supposed to have been for the materials they were supposed to provide.

OK but new seems cut to facilitate removal of the ripples are too obvious.

Jim did a terrific job. He came the day after I called him, he was prompt, very nice, and up front about charges once he saw the extent of the damage and repair required. He did beautiful work and you can hardly tell anything was done.

Excellent. The crew was professional, courteous and did a great job. We would highly recommend Five Star Carpet Repair. The company is Bonded, Licensed and Insured.

Called back to make appointment fairly quickly, was very friendly.   Showed up when he said he would.    Jim was very nice and did a great job.   It was a relatively smalll project but sometimes it's hard to even get anyone to call you back, let alone do these small jobs.   We will use again I'm sure, and I would highly recommend for carpet repairs, or whatever carpeting needs.

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Jim was very responsive and prompt. He returned my call within an hour,  and scheduled to come out in two days. We were happy with that flexibility. It was easy to communicate back and forth, and Jim called again to verify when he was on his way. He did quality job stretching and reattaching the carpet. It was a very positive experience. <br />

The former owners had cut out a piece of carpet to accomodate a file cabinet for a desk and I needed to put in a patch. The carpet is probably 15 or more years old but hole was not in a heavily trafficed area. I salvaged a stretch of similar carpet from an accopanying closet floor. Due to the size and shape of the remnant the patch had to be put together in (3) pieces. The seams came out invisible. Only slight variation in the capet itself due to age gives any clue there might is a patch there. I was amazed that such a clean repair was even possible and wonder if others are as well.   <br /> Jim was punctual, friendly, very professional and reassuring from begining to end. I needed it done in a matter of days because of an impending home sale and Jim accomodated my schedue. I cannot say enough about the quality of craftmanship and service I got. I would highly recommend Jim for any related service he might be hired to accomplish. <br /> <br />