This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved
Five Star Cleaning
Carpets or Rugs Clean at Home, Maid Service, Post Construction Clean up,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
At 5 Star Cleaning Concepts, LLC, we believe a clean space makes all the difference! ? We specialize in standard cleaning, deep cleaning, move-in/move-out cleaning, and customized cleaning solutions tailored to your needs. Our goal is to provide reliable service, attention to detail, and outstanding customer satisfaction with every job. Your home deserves a five-star clean, and we?re here to deliver!
Business highlights
Emergency services offered
16 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.960 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 2% | ||
| 0% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 60 reviews
James W.
Oct 2026
Maid Service
She did a great job cleaning our house. She was very thorough to everything that needed to be done. I would highly recommend her to anyone.
Homeowner
Oct 2026
Vert well, they were quiet, working fast and price was reasonable. Pleased with their service
Aubrie H.
Oct 2026
Maid Service
The two lady?s were really nice and did a good job, had a nice conversation with the two. They were able to come out promptly. I would definitely hire them again
Brenda M.
Sep 2026
One Time Interior House Cleaning
Did a great job! Very efficient- in and out in a couple of hours on our 2 story house. All looks great!
Gail F.
Sep 2026
One Time Interior House Cleaning
The team did an outstanding job!!!! My 46 year old house feels new and fresh. Just amazing . The carpet cleaning was only one aspect…baths, beds, dusting, mopping . Pleasant on time and very professional. Reasonable charge. Plan to use again.
Brenda W.
Sep 2026
One Time Interior House Cleaning
Excellent experience. Had a home deep cleaning and I have an old home with a LOT of doors, woodwork, and baseboards. Cleaned it ALL very well. Loved everything while kitchen and bathrooms were the cleanest/shinest they’ve ever been! Worked hard and efficiently. Will definitely hire again and highly recommend!
Response from Five Star Cleaning
"Thank you so much for the wonderful review! We're so happy to hear that you were pleased with your deep cleaning and that the kitchen and bathrooms were left sparkling! It\nWas a pleasure taking care of your home, including all the beautiful woodwork, doors, and baseboards. We truly appreciate your recommendation and your trust in Five Star Cleaning Concepts. We look forward to cleaning for you again!"
Kathy W.
Sep 2026
Maid Service
Kayla is friendly and professional. She and Brook did a deep clean for me and now my house sparkles!! It feels clean and everything looks so nice.
Response from Five Star Cleaning
"Thank you so much, Kathy! ?? We truly appreciate your kind words. Brook and I are so happy to hear that you loved your deep clean and that your home is sparkling! ? It was a pleasure cleaning for you, and we?re grateful you trusted us with your home. We look forward to helping you keep it looking beautiful! ? Kayla, Five Star Cleaning Concepts, LLC"
Kathy W.
Sep 2026
Maid Service
Kayla is very friendly and asks exactly what you want her to focus on. She and Brook did a deep clean and now my house sparkles! It feels so good!
Response from Five Star Cleaning
"Thank you so much, Kathy! ? Making sure we understand exactly what our clients want us to focus on is so important to us. Brook and I are thrilled that you?re happy with your deep clean and that your home is sparkling! ? There?s nothing better than that fresh, clean-home feeling. Thank you for trusting Five Star Cleaning Concepts with your home?we truly appreciate you! ??"
Jeanie F.
Aug 2026
Maid Service
First time to have Five Star in our home. Kayla communicates well and is pleasant while remaining professional. She did a thorough job of cleaning. Two hours and the house sparkles! I would highly recommend this company.
Response from Five Star Cleaning
"Thank you so much, Jeanie! ? It was such a pleasure cleaning your home, and I?m so glad you were happy with the results! I truly appreciate your kind words about my communication and professionalism. Knowing your house was sparkling when I finished makes my day! ? Thank you for choosing Five Star Cleaning Concepts and for recommending us?it means so much to a small business like mine. ??????????"
Chris W.
Aug 2026
One Time Interior House Cleaning
Kayla and her crew showed up on time and did an amazing job for a very affordable price. She handled everything with the utmost professionalism from the initial contact on the telephone to the way she introduced herself in person all the way through until the job was complete! I would definitely recommend these girls to anyone looking for a dependable trustworthy cleaning crew.
Response from Five Star Cleaning
"Thank you so much, Chris!!!????? We truly appreciate your 5-star review. We?re glad you were happy with the quality of our work and how quickly and efficiently we got the job done. Thank you for choosing Five Star Cleaning Concepts, LLC! We appreciate your business! ??"
Rachel W.
Aug 2026
Maid Service
Kayla was awesome! Her previous appointment ran long, but she communicated well and kept me informed. I hired her for a thorough cleaning of kitchen and bathrooms before company comes. She was nice, professional, and efficient. The place looks great.
Response from Five Star Cleaning
"Thank you so much, [Consumer Name Removed] ! ????? We truly appreciate your 5-star review. We?re glad you were happy with the quality of our work and how quickly and efficiently we got the job done. Thank you for choosing Five Star Cleaning Concepts, LLC! We appreciate your business! ??"
Mironda E.
Aug 2026
Maid Service
You need to communicate with the client when they set up an appointment. The lack of communication is awful.
Response from Five Star Cleaning
"Thank you so much, Seaborn! ????? We truly appreciate your 5-star review. We?re glad you were happy with the quality of our work and how quickly and efficiently we got the job done. Thank you for choosing Five Star Cleaning Concepts, LLC! We appreciate your business! ??"
Seaborn B.
Jul 2026
One Time Interior House Cleaning
Excellent work and done fast and efficiently.
Response from Five Star Cleaning
"Thank you so much, Seaborn! ????? We truly appreciate your 5-star review. We?re glad you were happy with the quality of our work and how quickly and efficiently we got the job done. Thank you for choosing Five Star Cleaning Concepts, LLC! We appreciate your business! ??"
David R.
Jul 2026
Janitorial Service
This was my first time to hire 5-Star. I can confidently say there’s a reason the company is called 5-Star. She did EXCELLENT work. Our bunkhouse is 40 years old and has not been this clean and tidy since day one. Even the cleaning items under the sink were tidy and organized. I’ll never use another cleaning service as long as Kayla is available.
Response from Five Star Cleaning
"Thank you, David! Your review absolutely made my day. I take great pride in my work, and it means so much to hear how happy you were with the results. I truly appreciate the opportunity to earn your business and look forward to serving you again. Thank you for your support and trust in Five Star Cleaning Concepts!"
Chrissy W.
Jul 2026
One Time Interior House Cleaning
Yes. They did a good job and worked hard.
Response from Five Star Cleaning
"Thank you, Chrissy! We appreciate you taking the time to leave a review. It was a pleasure helping with your home, and we're so glad you were happy with the results. Thank you for trusting Five Star Cleaning Concepts we look forward to working with you again!"
Kristy L.
Jun 2026
Maid Service
This business was recommended to me by my sister-in-law. I was very impressed with the service and also the timeframe in which she was able to come to the job. My home is also located about 30 minutes out of Hot Springs so really appreciated that they were willing to make that drive for me.
Response from Five Star Cleaning
"Thank you so much, Kristy! We truly appreciate your kind words and your 5-star review. ????? It was a pleasure helping you, and we?re so glad we could make the trip and get you taken care of quickly. Thank you for trusting Five Star Cleaning Concepts, LLC with your home. We appreciate your business and look forward to helping you again! ??"
Nicole R.
May 2026
One Time Interior House Cleaning
We needed our condo cleaned on very short notice, and they absolutely came through for us! The condo looked amazing when they were finished everything was spotless and fresh. They were professional, dependable, and paid attention to all the little details. You can tell they truly care about doing a great job. We were so thankful they were able to help us out last minute, and we will definitely be using them again. Highly recommend!
Response from Five Star Cleaning
"Hi Nicole, thank you so much for the amazing review! We truly appreciate your kind words and are so glad we could help on short notice. It means a lot to hear that you were happy with the results and noticed the attention to detail we put into our work. We look forward to helping you again in the future. Thank you for choosing Five Star Cleaning Concepts, LLC! ??"
Brittany W.
May 2026
Carpets or Rugs Clean at Home
She's very professional I would highly recommend her. And I most definitely will be using her again
Response from Five Star Cleaning
"Hi Brittany, Thank you so much for your kind review! We truly appreciate your support and are so happy you were pleased with the service. It was a pleasure working with you and your mom, we look forward to helping you again in the future. Thank you for recommending Five Star Cleaning Concepts, LLC! ??"
Kelley J.
May 2026
Maid Service
Kayla was very efficient and professional. There were a few spots that needed more attention but that comes with being a new client. And I need to be more specific, as we all have our cleaning quirks! My estimation of the sq. footage of my residence was off by about 50% and it required longer than it would have had my estimation been more accurate. I am sure that my services caused a ripple effect in Kayla’s schedule but she was very kind about it and did a wonderful job. Looking forward to the continued service!
Response from Five Star Cleaning
"Hi Kelley, thank you so much for your thoughtful review! We truly appreciate your understanding and kindness throughout the process. Every home and client has unique preferences, and we?re always happy to learn the details that make your clean perfect for you. Thank you again for your patience, flexibility, and support. We look forward to continuing to provide great service for you in the future! ??"
Linda Q.
May 2026
One Time Interior House Cleaning
Excellent job!
Response from Five Star Cleaning
"Hi Linda, thank you so much for your 5-star review! We truly appreciate your support and are so glad you were happy with the service. It was a pleasure helping you, and we hope to work with you again in the future. Thank you for choosing Five Star Cleaning Concepts, LLC! ??"
Kaylee Y.
Apr 2026
Maid Service
Very fast and friendly
Phaleesha F.
Apr 2026
Maid Service
No less than AMAZING, FAST, & FRIENDLY. Thank you so much!
Response from Five Star Cleaning
"Awww... Thank you!"
Randi S.
Apr 2026
Carpets or Rugs Clean at Home
Kayla was prompt and efficient…personable but business oriented. I have passed out several business cards and would hire her again and recommend her to others.
Response from Five Star Cleaning
"Hi Randi, thank you so much for your thoughtful review! We truly appreciate your kind words about our professionalism and efficiency. It means so much that you?ve recommended us to others and shared our business cards ? referrals like yours are incredibly appreciated. We?re grateful for your support and look forward to working with you again in the future. Thank you for choosing Five Star Cleaning Concepts, LLC! ??"
Stephanie B.
Apr 2026
One Time Interior House Cleaning
I highly recommend Five Star Cleaning. They did a great job cleaning my house. I They were quick to respond and they were finished in just a couple of hours. Very pleased.
Response from Five Star Cleaning
"Hi Stephanie, thank you so much for your wonderful review and recommendation! We?re so glad you were pleased with the cleaning and our quick response time. Providing efficient, high-quality service is always our goal, and we truly appreciate your support and kind words. Thank you for choosing Five Star Cleaning Concepts, LLC ? we look forward to helping you again in the future! ??"
Hannah P.
Apr 2026
Maid Service
Great overall clean. The shower was sparkling and everything looked fresh.
Response from Five Star Cleaning
"Hi Hannah, thank you so much for your 5-star review! We?re so happy to hear everything looked fresh and that the shower was sparkling ? We truly appreciate your support and are glad you were pleased with the clean. Thank you for choosing Five Star Cleaning Concepts, LLC"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Five Star Cleaning is currently rated 4.9 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Five Star Cleaning accepts the following forms of payment: CreditCard
Yes, Five Star Cleaning offers free project estimates.
No, Five Star Cleaning does not offer eco-friendly accreditations.
Yes, Five Star Cleaning offers emergency services.
Yes, Five Star Cleaning offers warranties.