This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved
Five Star Cleaning
Carpets or Rugs Clean at Home, Maid Service, Post Construction Clean up,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Welcome to Five Star Cleaning! We look forward to taking care of your cleaning needs. Contact us today for a free quote.
Business highlights
Emergency services offered
16 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.945 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 2% | ||
| 0% | ||
| 2% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 45 reviews
Kristy L.
Jun 2026
Maid Service
This business was recommended to me by my sister-in-law.
I was very impressed with the service and also the timeframe in which she was able to come to the job.
My home is also located about 30 minutes out of Hot Springs so really appreciated that they were willing to make that drive for me.
Nicole R.
May 2026
One Time Interior House Cleaning
We needed our condo cleaned on very short notice, and they absolutely came through for us! The condo looked amazing when they were finished everything was spotless and fresh. They were professional, dependable, and paid attention to all the little details. You can tell they truly care about doing a great job. We were so thankful they were able to help us out last minute, and we will definitely be using them again. Highly recommend!
Response from Five Star Cleaning
"Hi Nicole, thank you so much for the amazing review! We truly appreciate your kind words and are so glad we could help on short notice. It means a lot to hear that you were happy with the results and noticed the attention to detail we put into our work. We look forward to helping you again in the future. Thank you for choosing Five Star Cleaning Concepts, LLC! ??"
Brittany W.
May 2026
Carpets or Rugs Clean at Home
She's very professional I would highly recommend her. And I most definitely will be using her again
Response from Five Star Cleaning
"Hi Brittany, Thank you so much for your kind review! We truly appreciate your support and are so happy you were pleased with the service. It was a pleasure working with you and your mom, we look forward to helping you again in the future. Thank you for recommending Five Star Cleaning Concepts, LLC! ??"
Kelley J.
May 2026
Maid Service
Kayla was very efficient and professional. There were a few spots that needed more attention but that comes with being a new client. And I need to be more specific, as we all have our cleaning quirks! My estimation of the sq. footage of my residence was off by about 50% and it required longer than it would have had my estimation been more accurate. I am sure that my services caused a ripple effect in Kayla’s schedule but she was very kind about it and did a wonderful job. Looking forward to the continued service!
Response from Five Star Cleaning
"Hi Kelley, thank you so much for your thoughtful review! We truly appreciate your understanding and kindness throughout the process. Every home and client has unique preferences, and we?re always happy to learn the details that make your clean perfect for you. Thank you again for your patience, flexibility, and support. We look forward to continuing to provide great service for you in the future! ??"
Linda Q.
May 2026
One Time Interior House Cleaning
Excellent job!
Response from Five Star Cleaning
"Hi Linda, thank you so much for your 5-star review! We truly appreciate your support and are so glad you were happy with the service. It was a pleasure helping you, and we hope to work with you again in the future. Thank you for choosing Five Star Cleaning Concepts, LLC! ??"
Kaylee Y.
Apr 2026
Maid Service
Very fast and friendly
Phaleesha F.
Apr 2026
Maid Service
No less than AMAZING, FAST, & FRIENDLY. Thank you so much!
Response from Five Star Cleaning
"Awww... Thank you!"
Randi S.
Apr 2026
Carpets or Rugs Clean at Home
Kayla was prompt and efficient…personable but business oriented. I have passed out several business cards and would hire her again and recommend her to others.
Response from Five Star Cleaning
"Hi Randi, thank you so much for your thoughtful review! We truly appreciate your kind words about our professionalism and efficiency. It means so much that you?ve recommended us to others and shared our business cards ? referrals like yours are incredibly appreciated. We?re grateful for your support and look forward to working with you again in the future. Thank you for choosing Five Star Cleaning Concepts, LLC! ??"
Stephanie B.
Apr 2026
One Time Interior House Cleaning
I highly recommend Five Star Cleaning. They did a great job cleaning my house. I They were quick to respond and they were finished in just a couple of hours. Very pleased.
Response from Five Star Cleaning
"Hi Stephanie, thank you so much for your wonderful review and recommendation! We?re so glad you were pleased with the cleaning and our quick response time. Providing efficient, high-quality service is always our goal, and we truly appreciate your support and kind words. Thank you for choosing Five Star Cleaning Concepts, LLC ? we look forward to helping you again in the future! ??"
Hannah P.
Apr 2026
Maid Service
Great overall clean. The shower was sparkling and everything looked fresh.
Response from Five Star Cleaning
"Hi Hannah, thank you so much for your 5-star review! We?re so happy to hear everything looked fresh and that the shower was sparkling ? We truly appreciate your support and are glad you were pleased with the clean. Thank you for choosing Five Star Cleaning Concepts, LLC"
Stacey M.
Apr 2026
One Time Interior House Cleaning
I hired them to do a deep clean before moving in. They showed up on time and worked efficiently. Everything was clean and it smelled amazing!
Response from Five Star Cleaning
"Hi Stacey, thank you so much for your kind review! We?re so glad we could help make your move-in process a little easier. It means a lot to hear that you were happy with the deep clean and our efficiency. We truly appreciate your support and hope you enjoy your new home. Thank you for choosing Five Star Cleaning Concepts, LLC! ??"
Shelley O.
Mar 2026
One Time Interior House Cleaning
These gals came in and tackled these floors that go forever! It smelled fabulous and felt so clean and no furballs left anywhere 😊
Response from Five Star Cleaning
"Hi Shelley, thank you so much for the wonderful review! We?re so happy to hear your home felt fresh and clean ? and especially that we won the battle against the furballs ? It was a pleasure helping you, and we truly appreciate your support and kind words. Thank you for choosing Five Star Cleaning Concepts, LLC! ??"
Mills B.
Mar 2026
Maid Service
Got the job done for a reasonable price. Very appreciative.
Response from Five Star Cleaning
"Hi Mills, thank you so much for your 5-star review! We truly appreciate your support and are glad we could provide quality service at a fair price. It was a pleasure working with you, and we hope to help you again in the future. Thank you for choosing Five Star Cleaning Concepts, LLC! ??"
Sheria H.
Mar 2026
One Time Interior House Cleaning
This project was completed with the utmost professionalism. Kayla arrived equipped with materials to ensure top quality results. I am very satisfied with the final projects results and look forward to working with Kayla on future projects🙏
Response from Five Star Cleaning
"Thank you so much for your kind words! It was a pleasure working with you, and I?m so glad you were happy with the results. I look forward to helping you again in the future! Kayla, Five Star Cleaning Concepts, LLC"
Diane W.
Mar 2026
Maid Service
Excellent service! The team was professional, punctual, and extremely thorough. They paid attention to every detail and left my home looking spotless. Communication was great and the whole process was smooth from start to finish. I highly recommend this cleaning company to anyone looking for reliable and high quality cleaning services.
Response from Five Star Cleaning
"Hi Diane, thank you so much for your wonderful review! We truly appreciate your kind words and are so happy to hear you were pleased with the service. Providing thorough, reliable, and high-quality cleaning is always our goal, and it means so much to know that it showed in your experience. Thank you for trusting Five Star Cleaning Concepts, LLC and for recommending us to others. We look forward to helping you again in the future! ??"
Diane W.
Mar 2026
Post Construction Clean up
Amazing work. In such little time.
Response from Five Star Cleaning
"Thank you so much, Diane! I?m glad you were happy with the results. It was a pleasure helping you, and I truly appreciate your kind review. I look forward to working with you again in the future! Kayla Five Star Cleaning Concepts, LLC"
Debb A.
Mar 2026
Carpets or Rugs Clean at Home
They were efficient and fast at cleaning the house and some windows. It looks so good and still shines.
Response from Five Star Cleaning
"Thank you so much for your review, Debb! I'm glad you were happy with the cleaning and that everything is still shining. I truly appreciate the opportunity to help and look forward to assisting you again in the future! Kayla Five Star Cleaning Concepts, LLC"
Tammie M.
Mar 2026
Maid Service
More than maid service- it was Professional cleaning of my garage. And done with a smile. I would hire 5 Star Cleaning again and again.
Patricia J.
Feb 2026
One Time Interior House Cleaning
Efficient and professional. Well done. Sparkling clean.
Response from Five Star Cleaning
"Thank you so much, Patricia! It was a pleasure cleaning your home. We truly appreciate your kind words and look forward to helping you again in the future!"
Matt Y.
Feb 2026
One Time Interior House Cleaning
No need to shop around for this type of service. Kayla is awesome and I wouldn't recommend anyone else.
Response from Five Star Cleaning
"Thank you Matt."
Paul G.
Feb 2026
One Time Interior House Cleaning
Definitely 5 Stars! Kayla and her crew knocked it out of the park! Will use again!
Response from Five Star Cleaning
"Thank you so much, Paul! That really means a lot to me. I?m so glad you were happy with everything. We worked hard on that one, and I appreciate you trusting us with your home. I?ll be happy to help you anytime you need it again!"
Paul G.
Feb 2026
One Time Interior House Cleaning
Really great job! HUGE difference! Would recommend 10/10!
Response from Five Star Cleaning
"Thank you so much, Paul! I?m so glad you could see such a big difference that?s always my goal. I really appreciate you taking the time to leave a review and trusting me with your home. It was a pleasure working with you!"
Tammie M.
Feb 2026
Maid Service
Professional and did a great job cleaning garage. . I have hired company for move out cleaning, as well.
Response from Five Star Cleaning
"Thank you so much, Tammie! I really appreciate you and your support. I?m glad you were happy with everything, especially the garage. That means a lot! I?m looking forward to getting your move-out clean done for you too. I appreciate you trusting me with your home!"
Michelle D.
Jan 2026
Carpets or Rugs Clean at Home
Prompt response to request. Flexibility in scheduling cleaning. Quality cleaning of my furniture.
Response from Five Star Cleaning
"Thank you so much, Michelle! I truly appreciate your kind words. I?m glad you were happy with the cleaning and that the scheduling worked well for you. It was a pleasure working with you, and I look forward to helping you again in the future! Five Star Cleaning Concepts"
Diana S.
Jan 2026
One Time Interior House Cleaning
Not only did this provider get the job done I made the decision while watching this team work not just to have them come once to clean but to offer them an opportunity to continue to clean on a regular basis and to also use their organizational skills in helping me get my home organized. I was injured in an accident 3 years ago and I have tried other vendors in the past only to be disappointed in their service and price. This provider understands the aspects of working with individuals with disabilities and the complications that can occur. They have gone out of their way to treat me with respect and as an equal. It is difficult to attach a price value to respect but these women know how to do their jobs above and beyond expectations. I highly recommend them to anyone for any type of cleaning or organizational projects you have this team will get the job done right!
Response from Five Star Cleaning
"Thank you so much for your incredibly kind and thoughtful words, Diana. It truly means the world to us that you felt respected, supported, and cared for throughout your experience. We take great pride in not only the quality of our work, but also in how we treat the people we serve. It was an honor to earn your trust, and we are grateful for the opportunity to continue working with you on a regular basis. Your recognition of our team?s professionalism, organizational skills, and understanding means more than you know. Respect and compassion are values we stand firmly by, and we?re so thankful you felt that reflected in our service. Thank you again for the recommendation and for allowing us to be part of your home?s care. We look forward to continuing to serve you! ? Kayla Owner, Five Star Cleaning Concepts, LLC"
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Five Star Cleaning is currently rated 4.9 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Five Star Cleaning accepts the following forms of payment: CreditCard
Yes, Five Star Cleaning offers free project estimates.
No, Five Star Cleaning does not offer eco-friendly accreditations.
Yes, Five Star Cleaning offers emergency services.
Yes, Five Star Cleaning offers warranties.