This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved
Five Star Cleaning
Carpets or Rugs Clean at Home, Maid Service, Post Construction Clean up,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
At 5 Star Cleaning Concepts, LLC, we believe a clean space makes all the difference! ? We specialize in standard cleaning, deep cleaning, move-in/move-out cleaning, and customized cleaning solutions tailored to your needs. Our goal is to provide reliable service, attention to detail, and outstanding customer satisfaction with every job. Your home deserves a five-star clean, and we?re here to deliver!
Business highlights
Emergency services offered
16 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.968 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 1% | ||
| 0% | ||
| 1% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 68 reviews
Carolyn T.
Oct 2026
Maid Service
Was very pleased. She had a few extras working with her and they did a great job.
Karen T.
Oct 2026
One Time Interior House Cleaning
They showed up on time and did a great job. I'll definitely call them again.
Justin P.
Oct 2026
One Time Interior House Cleaning
They were amazing got here on time and did a great job! Thank you!
Stephen A.
Oct 2026
One Time Interior House Cleaning
My wife was happy so I'm happy with the ladies front 5 Star cleaning.
Sarah H.
Oct 2026
Maid Service
I Recommend 5 star cleaning company (Mrs Kayla ) along with all her wonderful employees to come do work I need ANY time Any where . They were a pleasure to have in my home they done an excellent job along with their positive energy! If your looking for anything to be done in your home from cleaning for the holidays a deep clean for the season changing or just a weekly keep up these ladies are the way to Go !!
Alfred P.
Oct 2026
Maid Service
Cleaned and took care of any room I asked her to take care of! Knowledgeable, skillful!, and professional.
Jordan B.
Oct 2026
Maid Service
Awesome work! Friendly staff. Quick and thorough. Will use again.
K M.
Oct 2026
Maid Service
This group has been coming weekly to clean my house for over a year and I am very grateful for their services. They do a great job of vacuuming, mopping floors, cleaning our half bath, wiping down counters, cleaning the kitchen sink, and wiping down appliances. My house always smells so nice and is so comfortable to walk into when they are done.
Response from Five Star Cleaning
"Thank you so much for your kind words and for trusting 5 Star Cleaning Concepts with your home for over a year! ?? We truly appreciate your continued support and are so grateful to have you as a customer. It means so much to us to know that you enjoy walking into a fresh, clean, and comfortable home after each visit. Thank you for being a valued part of our cleaning family! We look forward to continuing to take care of your home. ??"
James W.
Oct 2026
Maid Service
She did a great job cleaning our house. She was very thorough to everything that needed to be done. I would highly recommend her to anyone.
Response from Five Star Cleaning
"Thank you so much, James, for your wonderful 5-star review! ? We truly appreciate you trusting 5 Star Cleaning Concepts, LLC with your home. We're so glad you were happy with the thoroughness and quality of our work. Your recommendation means a lot to us and helps our small business grow! Thank you for your support, and we look forward to serving you again! ??"
Ellen F.
Oct 2026
One Time Interior House Cleaning
Vert well, they were quiet, working fast and price was reasonable. Pleased with their service
Response from Five Star Cleaning
"Thank you so much for your 5-star review! ? We truly appreciate you choosing 5 Star Cleaning Concepts, LLC. We're happy to hear you were pleased with our service, efficiency, and pricing. We take pride in providing quality cleaning services at reasonable prices, and your feedback means so much to us! We look forward to serving you again! ?"
Aubrie H.
Oct 2026
Maid Service
The two lady?s were really nice and did a good job, had a nice conversation with the two. They were able to come out promptly. I would definitely hire them again
Response from Five Star Cleaning
"Thank you so much, Aubrie, for your kind words and 5-star review! ?? We really enjoyed meeting you and appreciate you making us feel welcome in your home. We're glad you were happy with our work and prompt service. At 5 Star Cleaning Concepts, LLC, customer satisfaction is always our goal! Thank you for your support, and we look forward to cleaning for you again! ?"
Brenda M.
Sep 2026
One Time Interior House Cleaning
Did a great job! Very efficient- in and out in a couple of hours on our 2 story house. All looks great!
Response from Five Star Cleaning
"Thank you so much, Brenda, for the wonderful 5-star review! ? We truly appreciate you choosing 5 Star Cleaning Concepts, LLC to take care of your home. We're happy to hear you were pleased with our efficiency and the results! Customer satisfaction is always our priority, and we look forward to helping you again in the future. Thank you for your support! ??"
Gail F.
Sep 2026
One Time Interior House Cleaning
The team did an outstanding job!!!! My 46 year old house feels new and fresh. Just amazing . The carpet cleaning was only one aspect…baths, beds, dusting, mopping . Pleasant on time and very professional. Reasonable charge. Plan to use again.
Response from Five Star Cleaning
"Thank you so much, Gail, for your wonderful 5-star review! ?? We truly appreciate you trusting 5 Star Cleaning Concepts, LLC with your home. It makes us so happy to hear that your house feels fresh and new! Our team takes pride in providing professional, thorough, and reliable cleaning services, and your kind words mean so much to us. We look forward to working with you again! ?"
Brenda W.
Sep 2026
One Time Interior House Cleaning
Excellent experience. Had a home deep cleaning and I have an old home with a LOT of doors, woodwork, and baseboards. Cleaned it ALL very well. Loved everything while kitchen and bathrooms were the cleanest/shinest they’ve ever been! Worked hard and efficiently. Will definitely hire again and highly recommend!
Response from Five Star Cleaning
"Thank you so much for the wonderful review! We're so happy to hear that you were pleased with your deep cleaning and that the kitchen and bathrooms were left sparkling! It\nWas a pleasure taking care of your home, including all the beautiful woodwork, doors, and baseboards. We truly appreciate your recommendation and your trust in Five Star Cleaning Concepts. We look forward to cleaning for you again!"
Kathy W.
Sep 2026
Maid Service
Kayla is friendly and professional. She and Brook did a deep clean for me and now my house sparkles!! It feels clean and everything looks so nice.
Response from Five Star Cleaning
"Thank you so much, Kathy! ?? We truly appreciate your kind words. Brook and I are so happy to hear that you loved your deep clean and that your home is sparkling! ? It was a pleasure cleaning for you, and we?re grateful you trusted us with your home. We look forward to helping you keep it looking beautiful! ? Kayla, Five Star Cleaning Concepts, LLC"
Kathy W.
Sep 2026
Maid Service
Kayla is very friendly and asks exactly what you want her to focus on. She and Brook did a deep clean and now my house sparkles! It feels so good!
Response from Five Star Cleaning
"Thank you so much, Kathy! ? Making sure we understand exactly what our clients want us to focus on is so important to us. Brook and I are thrilled that you?re happy with your deep clean and that your home is sparkling! ? There?s nothing better than that fresh, clean-home feeling. Thank you for trusting Five Star Cleaning Concepts with your home?we truly appreciate you! ??"
Jeanie F.
Aug 2026
Maid Service
First time to have Five Star in our home. Kayla communicates well and is pleasant while remaining professional. She did a thorough job of cleaning. Two hours and the house sparkles! I would highly recommend this company.
Response from Five Star Cleaning
"Thank you so much, Jeanie! ? It was such a pleasure cleaning your home, and I?m so glad you were happy with the results! I truly appreciate your kind words about my communication and professionalism. Knowing your house was sparkling when I finished makes my day! ? Thank you for choosing Five Star Cleaning Concepts and for recommending us?it means so much to a small business like mine. ??????????"
Chris W.
Aug 2026
One Time Interior House Cleaning
Kayla and her crew showed up on time and did an amazing job for a very affordable price. She handled everything with the utmost professionalism from the initial contact on the telephone to the way she introduced herself in person all the way through until the job was complete! I would definitely recommend these girls to anyone looking for a dependable trustworthy cleaning crew.
Response from Five Star Cleaning
"Thank you so much, Chris!!!????? We truly appreciate your 5-star review. We?re glad you were happy with the quality of our work and how quickly and efficiently we got the job done. Thank you for choosing Five Star Cleaning Concepts, LLC! We appreciate your business! ??"
Rachel W.
Aug 2026
Maid Service
Kayla was awesome! Her previous appointment ran long, but she communicated well and kept me informed. I hired her for a thorough cleaning of kitchen and bathrooms before company comes. She was nice, professional, and efficient. The place looks great.
Response from Five Star Cleaning
"Thank you so much, [Consumer Name Removed] ! ????? We truly appreciate your 5-star review. We?re glad you were happy with the quality of our work and how quickly and efficiently we got the job done. Thank you for choosing Five Star Cleaning Concepts, LLC! We appreciate your business! ??"
Mironda E.
Aug 2026
Maid Service
You need to communicate with the client when they set up an appointment. The lack of communication is awful.
Response from Five Star Cleaning
"Thank you so much, Seaborn! ????? We truly appreciate your 5-star review. We?re glad you were happy with the quality of our work and how quickly and efficiently we got the job done. Thank you for choosing Five Star Cleaning Concepts, LLC! We appreciate your business! ??"
Seaborn B.
Jul 2026
One Time Interior House Cleaning
Excellent work and done fast and efficiently.
Response from Five Star Cleaning
"Thank you so much, Seaborn! ????? We truly appreciate your 5-star review. We?re glad you were happy with the quality of our work and how quickly and efficiently we got the job done. Thank you for choosing Five Star Cleaning Concepts, LLC! We appreciate your business! ??"
David R.
Jul 2026
Janitorial Service
This was my first time to hire 5-Star. I can confidently say there’s a reason the company is called 5-Star. She did EXCELLENT work. Our bunkhouse is 40 years old and has not been this clean and tidy since day one. Even the cleaning items under the sink were tidy and organized. I’ll never use another cleaning service as long as Kayla is available.
Response from Five Star Cleaning
"Thank you, David! Your review absolutely made my day. I take great pride in my work, and it means so much to hear how happy you were with the results. I truly appreciate the opportunity to earn your business and look forward to serving you again. Thank you for your support and trust in Five Star Cleaning Concepts!"
Chrissy W.
Jul 2026
One Time Interior House Cleaning
Yes. They did a good job and worked hard.
Response from Five Star Cleaning
"Thank you, Chrissy! We appreciate you taking the time to leave a review. It was a pleasure helping with your home, and we're so glad you were happy with the results. Thank you for trusting Five Star Cleaning Concepts we look forward to working with you again!"
Kristy L.
Jun 2026
Maid Service
This business was recommended to me by my sister-in-law. I was very impressed with the service and also the timeframe in which she was able to come to the job. My home is also located about 30 minutes out of Hot Springs so really appreciated that they were willing to make that drive for me.
Response from Five Star Cleaning
"Thank you so much, Kristy! We truly appreciate your kind words and your 5-star review. ????? It was a pleasure helping you, and we?re so glad we could make the trip and get you taken care of quickly. Thank you for trusting Five Star Cleaning Concepts, LLC with your home. We appreciate your business and look forward to helping you again! ??"
Nicole R.
May 2026
One Time Interior House Cleaning
We needed our condo cleaned on very short notice, and they absolutely came through for us! The condo looked amazing when they were finished everything was spotless and fresh. They were professional, dependable, and paid attention to all the little details. You can tell they truly care about doing a great job. We were so thankful they were able to help us out last minute, and we will definitely be using them again. Highly recommend!
Response from Five Star Cleaning
"Hi Nicole, thank you so much for the amazing review! We truly appreciate your kind words and are so glad we could help on short notice. It means a lot to hear that you were happy with the results and noticed the attention to detail we put into our work. We look forward to helping you again in the future. Thank you for choosing Five Star Cleaning Concepts, LLC! ??"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Five Star Cleaning is currently rated 4.9 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Five Star Cleaning accepts the following forms of payment: CreditCard
Yes, Five Star Cleaning offers free project estimates.
No, Five Star Cleaning does not offer eco-friendly accreditations.
Yes, Five Star Cleaning offers emergency services.
Yes, Five Star Cleaning offers warranties.