Flat Rate Movers

They were excellent , they went above and beyond to get the job done.

Excellent customer service. I was able to relax and let them do all the work. They really help me have an enjoyable moving experience. I highly recommend Flatrate Movers and would definitely use them again!

Excellent experience very professional

It went well, communication was awesome, staff was awesome

This was my first time using a moving company so based on the prices I found Flat Rate to be the most reasonable however I now truly understand that you get what you pay for. My move date was on a Sunday afternoon and was supposed to start at 2:30PM. Basically the contract was for two movers and a total move time of 3 hours. Based on a location misunderstanding the move got started about half an hour late and after that it was downhill. I guess that they were not informed that I was moving to the second floor and they did not seem very prepared to handle it as it took much longer that I had planned. Anyway....I am very disappointed because they broke my desk that I used for my work-at-home job. The main reason for my complaint is because I was told that my desk would be reordered. After a couple of weeks I had to go out and purchase a table to put my work computer on and I am still using it to this day. I did contact one of the movers and I was advised that the desk had been ordered and that it was on a backlog. I advised the mover that I could continue using the table and I asked that a check be given to me for reimbursement of my desk. At that time I was told okay and that a claim would be filed to the insurance. This was before Christmas. I subsequently had also started sending text messages to the mover after I was told about the claim and was advised that I would need to give it time. All the while I tried to call Flat Rate to speak with the young lady who had assisted me before I decided to hire them and would not ever get an answer or a return phone call. There did not seem to ever be an issue getting through BEFORE I hired them. This went on for about a week. I even called and left several messages including advising that I would be elevating this to a new level if I did not receive a response from someone at Flat Rate.. Still no callback. I even called from a different number one time and still no one answered the phone at the office. I feel that I have been most patient and it is almost two months later and I have not heard another word and there has been no response to my last text message to the mover which I sent a couple of weeks ago to inform him that due to job duties changing I would need to purchase a new desk after all. I requested the name of the insurance company and a phone number so that I could work directly with them in regard to my so called "claim". Total silence. I feel like if a review is given for exemplary service then the public also needs to know when the service was not. I have left out a few other details/instances because at the end of the day it is really about the fact that they do not seem to care about destroying property and making no effort that I can see about keeping the customer informed. I feel like they think that if you do not say anything then it will all just go away. That is not how it works....

I have moved several times in my life and I can honestly tell you that this was the worst experience I have had. Almost all of my furniture was damaged in the move, with several of the pieces rendered unsalvageable. Beyond that, they put an extremely large hole in the wall of my old place and have yet to help me resolve the issue almost a month later. I was told an insurance claim was filed, but no one has contacted me and the number I had has been disconnected. As a result, the new owners have lived with a hole in the wall for almost a month. DO NOT HIRE!

The moving guys did a great job. The wooden desk is very large and extremely heavy. It was thoroughly wrapped and they took extra precautions to ensure no damage occurred during the moving process. They also moved a heavy sofa sleeper to my son's house after bringing the desk to our house. They were very courteous, respectful of items being moved, enjoyable to talk to, and I would definitely seek their services again if needed.

Fast, organized, efficient

Everything went great. Reasonably priced. They were professional and more than anything nothing was broken. They made sure that it got done in a timely manner. If you want things done the right way reach out to Flat Rate Movers!

The movers were fantastic. I was a bit skeptical about hiring movers because I have been taken advantage of in the past. I'm glad I chose this company because I they did such a great job. The price was a lot cheaper than I've paid in the past also.

Awesome! I paid $845 for 8 hours, If you are looking to move this is the company for you! Thank You Flat Rate Movers.

Movers were very careful while working in a timely fashion. Very professional and would definitely recommend if you're needing stress free move.⭐⭐⭐⭐⭐⭐

They were absolutely wonderful! On time. Very nice. They went the extra mile to make sure my things were safely transported and made sure everything was in place before leaving. I would recommend Flat Rate Movers for your moving needs!

I’m glad I chose Flat Rate Movers over Two Men and a Truck. I paid way less for more hours. I think that the movers were very professional and they did a good job protecting my furniture from damage.

The movers arrived on time and did an excellent job! I will definitely use them again.

They were extremely professional and hard working. They helped ease our stress associated with the move and took care of everything. We were very pleased with our move and would highly recommend!