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Floors Today Express

Tile: Ceramic and Porcelain - Repair, Wood Flooring Repair or Partial Replacement, Wood Flooring - Refinish,

About us

In the beginning, Our passion grew out of the fact that slip-and-fall injuries were oftentimes devastating, life-changing events, particularly for our older and most vulnerable citizens. We discovered that there were simple and inexpensive steps that can be taken to reduce the likelihood of a devastating injury. This passion extended to the floor coverings and home improvements sector/industry for Louisvillian’s looking for attentive flooring solutions, home improvement service and good pricing without the swap meet/flea market “Sales Centered” approach that has become so pervasive throughout the industry. This practice in conjunction with our C2.A.R.E. Program Code of Conduct focusing on Craftsmanship, Quality and service allows our company to work with homeowners and consumers that want to treat us as guests in their homes. Today the BBB has determined that our business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. Although each customer/client has different needs we try to focus primarily on flooring Installation – hypoallergenic carpeting, hardwood, laminate, (100% Waterproof) luxury vinyl plank and luxury vinyl tile. We also provide general contracting services including: Interior/Exterior Painting, Kitchen/ Bathroom Remodels, roofing (metal or shingle) and heavy duty Composite Decking.

Business highlights

12 years of experience

Accepted Payment Methods

  • CreditCard
Reviews
4.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%
Showing 1-8 of 8 reviews
Thomas F.
Nov 2019
5.0
Yes, I recommend this pro
The crew that demo'd and installed our new vinyl flooring were amazing. They had to remove ceramic tile and the hard supporting adhesive material. Our floors look amazing. They kept dust to a minimum and were aways concerned about our home. Highly recommend them.

Sandy W.
Nov 2019
5.0
Yes, I recommend this pro
It went great! No problems with the installers and salesman. They were on time and professional. I highly recommend them.

Wesley H.
Nov 2019
1.0
$6,000
The contract listed all of the above services to be completed no later than 11/30/2019. The flooring and painting was completed by 11/25/2019, but the part on the stairnose came loose and created a dangerous situation. I immediately informed the business of this situation but there was no response. The window film has not been installed yet although I have tried to contact the business several times. They are in breach of their contract and I have reported them to the BBB. Before these events occurred Mr. Chavis asked me to give him a rating on your list. I reluctantly did so.
Response from Floors Today Express
"Mr. [Member Name Removed], under no circumstances will you recieve further services for free. I suggest that you cease from manipulating the truth and facts of these matters and seek a solution with civility. Your false claims are what led to our handling of this matter in this way....victimhood over trifling issues and exacerbating them with these statements will NOT get the results that you seek. Additionally, these responses in a public forum are a DIRECT "breach" of the confidentiality agreement in the very contract that you've referenced. Unfortunately, this individual is misrepresenting the facts. I had to make the difficult decision to discontinue working for them due to their unreasonable demands. The customer refused to pay for the services I provided and is now attempting to manipulate me into providing additional work for free with this false review. As my other reviews show, I am dedicated to customer satisfaction and take pride in the quality of my work. I encourage you to read my other reviews and please reach out to me with any questions"

Robin S.
Nov 2019
5.0
Yes, I recommend this pro
The carpet looks beautiful!

Angela P.
Nov 2019
5.0
Yes, I recommend this pro
It was excellent, they were very professional, answered all my questions, they are willing to get suggestions to fix the issues.

Burnice C.
Nov 2019
5.0
Yes, I recommend this pro
It was awesome! He's professional and friendly.

Jill C.
Nov 2019
5.0
Yes, I recommend this pro
$4,000
It was very good, they were very professional. They did a very good job. I like the installer a lot, he was very professional.

Walter E.
Nov 2019
5.0
Yes, I recommend this pro
The crew came in Took out the Old carpet And put laminate floor in for the whole house three bedrooms living room dining room. They were very professional polite and Did their job In a Timely time frame. I am very very pleased with their work I would recommend this company To anyone who needs floor work performed
Response from Floors Today Express
"Thank you for treating our crew as true guests in your home and allowing them to complete work hassle free!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Floors Today Express is currently rated 4.5 overall out of 5.

Floors Today Express accepts the following forms of payment: CreditCard

No, Floors Today Express does not offer free project estimates.

No, Floors Today Express does not offer eco-friendly accreditations.

No, Floors Today Express does not offer emergency services.

No, Floors Today Express does not offer warranties.