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About us
30+ years in the pool industry, family owned & operated. Exclusive leak detection for Leslie's Pool Service. We do not use any sub-contractors as all employees are trained by the owner. Swimming Pool and Spa Leak Detection and repairs. State License number CPC1458717. We also do house and business leaks
Business highlights
Emergency services offered
37 years of experience
Services we offer
Residential and commercial swimming home, fountain, gunite pools & spas., inground vinyl liner pools, marcite, negative edge and water park leak detection & repairs, pebbletec, pool, spa
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9119 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 1% | ||
| 1% | ||
| 1% |
Showing 1-25 of 119 reviews
Chris M.
Feb 2020
After having Florida Leak Locators come out and patch our pool over the last few years, we decided to go ahead and take care of the overall problem. This happened to be mostly our skimmer and some areas of grout. They were kind enough to take the amount that we had spent on patches with them and put it towards the overall bill for repair. They were able to get me scheduled within 2 weeks, which considering the items they had to do would take a whole day, that's pretty good scheduling. They sent out Angel who was there promptly on time early in the morning. The work was done in timely fashion and as a added bonus, he found some of the work didn't need to be done and instead of still charging the same, they reduced the bill some amount to compensate. That's the sign of a good company. I recommended them before for any leak detection and now I can recommend them for pool leak repairs. I would use them again, but hope i don't have to :)
Hector M.
Oct 2019
Was changed and works fine
Response from Florida Leak Locators
"Happy Halloween, Thank you so much for your feedback. We really appreciate you taking the time to share your experience with us! I am very happy that we were able to help resolve your issue to your satisfaction. We count ourselves lucky to have customers like you! Thank you again for providing your feedback. If you should need our services in the future, please feel free to reach out to us. Take care for now, The Leak Team"
Pedro A.
Jul 2019
They were quick to respond and very professional. I can’t remember the name of the gentleman who came to find and fix our pool leak, but he was very professional, friendly, and thorough; he found one leak and fixed it quickly. We are very happy with the work.
Response from Florida Leak Locators
"Greetings [Member Name Removed], Thank you so much for your feedback. We really appreciate you taking the time to share your experience with us! I am very happy that we were able to help resolve your pool leak. We count ourselves lucky to have customers like you! Thank you again for providing your feedback. If you should need our services in the future, please feel free to reach out to us. Enjoy your summer! Take care for now, The Leak Team"
Shelley L.
Jun 2019
Excellent job!
Response from Florida Leak Locators
"Greetings, Thank you so much for your feedback. We really appreciate you taking the time to share your experience with us! While I greatly appreciate the positive review, I am not certain that the review was actually for Florida Leak Locators. I researched the information provided and unfortunately I was not able to locate your profile or a record of our technician completing an inspection at your address last week. I would only want the review to reflect the appropriate company, and would not want to take credit for services we did not provide. Thank you again for providing feedback. If you should ever need our services, please feel free to reach out. Take care for now, The Leak Team"
Brent H.
May 2019
They were the best! Quick and efficient. They were able to locate three leaks in the pool and repaired them on the spot. It has been several weeks now and I only have the normal evaporation. Prior to the fix, I was losing about 5 inches in three days. I would recommend them to anyone.
Response from Florida Leak Locators
"Greetings, Thank you so much for your feedback. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. Should you need our services in the future, please do not hesitate to reach us by phone, email, or online. Take care for now, The Leak Team"
AL M.
Jan 2019
Florida Leak Detectors’ Technician, Manny, actually arrived about an hour before the appointment time which was not a problem for me. I was glad that he was able to fit me into his schedule on such short notice. He thoroughly explained how he would pressurize each plumbing line during his testing process. After he performed those diagnostic pressure tests, he donned his scuba gear and inspected every inch of the surface of the pool and the spa as well as the underwater light. It turned out that we not only had more than one leak in the spa jet lines but there was also a leak in the spa drain. Manny did a great job of explaining how to monitor the pool to confirm that the leaking had been fixed. He gave me his card and assured me that if I was not satisfied, I could call him back. But he stated with professional confidence that he did not think that would be necessary. The price was reasonable for the detailed work he performed. I highly recommend Florida Leak Detectors.
Response from Florida Leak Locators
"[Member Name Removed], Thank you so much for your feedback. We really appreciate you taking the time to share your experience with us! I am very happy that were able to help resolve the leaks in your pool and that your experience with Manny was a positive one. Should you need our services in the future, please do not hesitate to reach us by phone, email, or online. Take care for now, Ken Wilshire"
Freddy C.
Jan 2019
They had to break a little cement to change out a cracked elbow. Charged me $1,300 dollars for what should have been under $600 dollars. I feel robbed. Will never use them again. The technician that serviced us was a gentleman. I do not address my discontent on him. Just the outrageous price for such a little Job that took under 2 hours to complete and charged $1,300.00 Dollars. In the future I will Try someone else.
Response from Florida Leak Locators
"Copied from previous email response directly to customer: Greetings, Thank you so much for your feedback. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. I am sorry to hear that we did not fully satisfy you with our service. I can appreciate that the cost of major repairs to resolve pool leaks can be bit unexpected and in most cases leaks can be resolved without the need to address major items like this one. I am truly sorry that you do not feel the price that was proposed and approved by you for the repair work, was in line with the scope of work completed. I would have truly welcomed any discussion regarding the scope of work and/or pricing with you prior to your approval and the completion of the repair. While the work has already been completed, I would like the opportunity to speak with you further to better understand how we might be able address your issues and concerns and work toward a resolution. Please feel free to contact me directly or reply with times that I might be able to reach out to you! Ken Wilshire Business Development Manager Florida Leak Locators 407-930-4321 ken@LeakTeam.com www.LeakTeam.com"
Kimiye T.
Dec 2018
Leak was found and plugged in light fixture (broken conduit, most likely). Arnold was very professional and thorough, kept checking all possible problems even after he found the leak, and let us know the rest of our pool plumbing was in good shape. Gave us advice to keep an eye on possible problems. Charge was a little higher because we have a combination inground spa with our pool, meaning more plumbing to check. Very happy with results.
Response from Florida Leak Locators
"Thank you so much for providing your experience with our service. We are happy that we were able to assist you with finding and fixing your leak. We appreciate the trust you placed in Florida Leak Locators and we are very happy that we had the opportunity to assist you! Please let us know if we can ever be of assistance in the future. Happy Holidays!"
John D.
Jul 2018
Not well. They kind of came when was convenient for them. Came earlier than discussed. We were told not to use pool, even though they came on Friday, instead of Monday discussed. We, like most, use the pool on the weekend. Had a pretty poor attitude during discussions subsequent to initial fix. Pool is still leaking.
Response from Florida Leak Locators
"As a follow up to your review, I appreciate you taking my call earlier this week and allowing me the opportunity to learn more specifically about the issues you experienced with our services and how I might be able better assist you in satisfying those issues. After our conversation, I now have a much better understanding of how our communications and the timeline of our inspection(s) impacted you. Additionally I do want to apologize for any inconvenience you or your family may have experienced with our company or as a result of the services provided. It is our goal to assist every customer with finding and fixing their leaks, and we strive to go above and beyond to resolve those issues. We made that promise to you when you booked your appointment with us and as I mentioned over the phone, I am sorry for not being able to fully satisfy that promise as expected. In our call, I extended a mutually agreeable offer that I hope will aid in regaining your trust in our company and will express our willingness to stand behind our brand and our customers' satisfaction with our leak detection services. Thank you again for your time!"
CARL P.
Jun 2018
The tech, Mike iirc, was professional, prompt, helpful, friendly, knowledgeable. He found and repaired the leaks, and gave me advice about the issue. So far no leaks, great job!!!
Response from Florida Leak Locators
"Thank you so much for providing your experience with our service. We are happy that we were able to assist you with finding and fixing your leak. We appreciate the trust you placed in Florida Leak Locators and we are very happy that we had the opportunity to assist you! Please let us know if we can ever be of assistance in the future. Have great, leak free Summer!"
Helene F.
May 2018
Excellent Job. There were multiple areas that needed repair. They completed the job in a timely fashion and kept me informed. I had to work and could not be present.
Response from Florida Leak Locators
"Thank you so much for providing your experience with our service. We are happy that we were able to assist you with finding and fixing your leak. We appreciate the trust you placed in Florida Leak Locators and we are very happy that we had the opportunity to assist you! Please let us know if we can ever be of assistance in the future. Have great, leak free Summer!"
Donna M.
Apr 2018
Everything went very well. Michael did an excellent job
Wilbur H.
Dec 2017
The service was great! The source of the leak was located quickly. Consultation cost is a little more than expected, but you'll paying for a complete process of elimination, location of issue and not to mention...peace of mind.
Response from Florida Leak Locators
"Thank you so much for providing your experience with our service. We are happy that we were able to assist you with finding and fixing your leak. We appreciate the trust you placed in Florida Leak Locators and we are very happy that we had the opportunity to assist you! Please let us know if we can ever be of assistance in the future."
Jill C.
Nov 2017
Couldn't have been better, Josh even managed to replace stone decking around repair site. Much more reasonable than other services I contacted.
Response from Florida Leak Locators
"Thank you so much for providing your experience with our service. We are happy that we were able to assist you with finding and fixing your leak. We appreciate the trust you placed in Josh and Florida Leak Locators and we were glad to have had the opportunity to assist you! Please let us know if we can ever be of assistance in the future."
Jason H.
Nov 2017
.
Response from Florida Leak Locators
"Thank you very much for taking the time to provide feedback from our visit in March. We are happy we had the opportunity to assist you and we are jut a phone call away should you need us in the future."
Scott M.
Sep 2017
Hurricane Irma caused water intrusion in home. We speculated it was from a window. Thanks to Florida Leak Locators, we managed to get Mike to come out the same day. He discovered our leak was not in our window as we thought but we had gaps in our Stucco expansion slots that allowed water to get in behind and down. Also he discovered a secondary leak area further down the wall. Thanks to FLL a repair bill we thought was going to be astronomical is now managable as we can pinpoint the area to fix!
Response from Florida Leak Locators
"Thank you very much for sharing your experience. We are thrilled that you reached out to us to assist with the leaks you were experiencing in your home in the wake of Hurricane Irma. We pride ourselves on helping homeowners pinpoint leaks in their homes without significant exploratory impact and we work diligently to address the issue promptly to minimize the effects of active leaks. Hurricanes are never welcomed, but we are glad that we could help you find and resolve all leaks in your home before any future weather events arrive. Thank you again for taking the time to let us know about your experience and do not hesitate to call on us again if needed in the future."
Rick I.
Sep 2017
The technician checked the pool and the spa. Found 2 separate leaks and repaired them. He also went and put epoxy where leaks are common as a preventive measure. Took about an hour. Very knowledgeable and highly recommend!
Response from Florida Leak Locators
"Thank you very much for taking the time to let us know about your experience with our company. Your feedback is greatly appreciated and will help us steer our future efforts in resolving leaks for our customers. We are happy that we could help locate and repair the leaks found in your pool and we are just a phone call away should you need us in the future. Thank you again for sharing."
James S.
Aug 2017
Arrived when scheduled and good professional work.
Response from Florida Leak Locators
"Thank you for the feedback. We greatly appreciate you taking the time to place a review of our leak location services on this site. We are glad that we were able to provide you with professional service and assist in resolving the leak(s) found in your pool and spa. Please let us know if we can assist you again in the future."
Jay C.
Jul 2017
Was able to pin point the leak
Response from Florida Leak Locators
"Thank you for taking the time to provide your feedback. We are happy that we were able assist in pinpointing your irrigation leak and we truly appreciate the trust you placed in our company to provide this service. Should you ever need our help in the future, please do not hesitate to reach out to us again. Take care for now."
Donna M.
Jun 2017
Excellant service. No leaks were found but I am considering hiring them to put a rail in the pool.
Susan R.
May 2017
It took a couple of trips to find the leak in the skimmer but they were very responsive and worked hard to find the leak.
Response from Florida Leak Locators
"Thank you for the feedback! Leaks can be tricky, but we always will be there until the job is done! If we can ever be of service in the future, please let us know. Have a great [Member Information Removed] enjoying your pool! Florida Leak Locators."
Salena
May 2017
Florida Leak Locators are amazing! They turned up when they said they would. They found and fixed my leak on the day at no extra cost. I had hired another company who had been out to me three times and my pool was still leaking. Florida Leak Locators found several leaks in my pool (to my disappointment) and fixed them all. My pool is no longer leaking and I am very happy!
Response from Florida Leak Locators
"Thank you so much for taking the time to provide the review! We are glad we were able to take care of your problem and we greatly appreciate you giving us the opportunity to resolve your leak! We are here if you should ever need anything else in the future; have a great summer!"
Gary F.
May 2017
Found the leak and fixed it. They are very busy and we had to wait many weeks while the pool continued to leak. Lots of wasted water but when they fixed it, it was good.
Response from Florida Leak Locators
"Thank you so much for taking your time to provide the review! We are glad we were able to take care of your problem and sincerely wish we could have been able to get to it sooner. Unfortunately, with the current drought, the recognition leaks exist is higher than usual. And we are getting there as quick as we can, but we are also careful to take the time necessary with each customer to be sure we solve their issue. Have a great summer!"
Mark F.
Apr 2017
They found more than I thought I had and all leaks were patched and I haven't lost any water out of my pool since.
Response from Florida Leak Locators
"Thank you so much for being a customer as well as taking your valuable time to provide feedback. Please let us know if we can be of assistance in the future!"
Lisa G.
Mar 2017
My pool developed a leak at the joint where the PVC piping connected to the bottom of the skimmer from the pool pump. I'd patched it as many times as I could with epoxy. Until the leak was losing water pretty fast. I called a few "Leak Finders" and found some fast talkers. When I called florida leak locators, I was given a window when the leak tech would arrive, I then received a call from Manny and he arrived on time. Once I shared with him what I suspected, he conducted a few checks and suggested I cap off the skimmer and explained exactly how to do it. And see if that stopped the water loss. He explained the need for the skimmer to be replaced. Gave me an estimated price for the job. And all of this was done with no charge! ( I even texted for additional advice after the visit, and he replied) The cap worked and stayed in place for 6 months. When I decided to have the skimmer replaced I called a few places trying find a lower price. One business asked that I send them pictures of the skimmer and pool so they could properly access the blah blah blah, sent pics and that was the last I heard from them, the next business I called sounded as though he was doing ME a favor by accepting the job. Then I remembered I had sent a text to Manny. Sent a text and he called me back and it was as if, there was no lapse. Made an appointment and this time, Ron was the tech sent to replace the skimmer, he called and gave me a window of when he would arrive and arrived on time. I watched the entire process of removal and replacement of my skimmer. Pure professionalism and then he matched the surface of the concrete around the skimmer to the border around the pool almost perfectly. I highly recommend this company.
Response from Florida Leak Locators
"Thank you very much for taking the time to leave a review for our company! We are proud of our service and are here for you whenever you need us!"
Licensing
State Contractor License Requirements
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FAQ
Florida Leak Locators is currently rated 4.9 overall out of 5.
Florida Leak Locators accepts the following forms of payment: CreditCard
Yes, Florida Leak Locators offers free project estimates.
No, Florida Leak Locators does not offer eco-friendly accreditations.
Yes, Florida Leak Locators offers emergency services.
No, Florida Leak Locators does not offer warranties.