Footprints Floors Kentucky

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16 Years In Business

Company Details

Hours

  • Mon:
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View All Details & Credentials

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Tile: Ceramic and Porcelain - Install -
  • Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install
  • Laminate Wood or Stone Floor - Install
  • Wood Flooring - Install or Completely Replace
  • Wood Flooring - Refinish
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.1
16 Verified Reviews*
  • 5
    11
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    3
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 16 results
0.50 Judy T. Louisville, KY
6/8/2024

BEWARE!!! They replaced my bathroom floor. The guy put his grout and mortar down my drain in my tub. I now have an extremely slow draining drain. I am standing in 6-7 inches of water when I take a shower. It was not like this before them. I do not know how much it will cost me to get a plumber to clean out the cement, probably more than I paid for 30 sq feet floor. I would NOT recommend Footprints Flooring.

5.0 Jim L. Louisville, KY
3/30/2024

Did an excellent job on our kitchen backsplash. Showed up when they said they would be there. Would hire them again.

5.0 Chris Stewart Google Review
12/14/2023

A great experience from beginning to end! I'd like to say up front that I'm blind, and so I have to really be able to put a high degree of trust in people I invite into my home to perform work. Everyone at Footprints was trustworthy, reliable, and exceptionally competent. Everyone who has seen the floor and tile backsplash they installed has been incredibly complementary. And to top it all off, I work from home and was able to perform my job for all three days while the contractor was working in the kitchen. Just a great experience. 100% would recommend!

5.0 George B. Jeffersonville, IN
11/9/2023

We have a small kitchen and Footprints promised they would do it right. They did! Footprints was very professional. The owner, Ben Norton, did a walkthrough the day after the kitchen was finished. He was pleased and we were very pleased.

5.0 Lucas Dixon Google Review
10/25/2023

I have used footprint on two recent projects. New tile in our main bath and new lvp in our basement. Both projects look great and I will definitely use them again for flooring.

Response from Company:

Hello Lucas, we are thrilled that your experience with our team was so noteworthy during your bathroom and LVP projects! We appreciate you trusting us with not only one but two opportunities to serve you with our flooring expertise! Thank you for the great recommendation and for choosing Footprints Floors! We are excited to serve you again soon!

5.0 Patricia Hall Google Review
10/23/2023

We are so happy with the finish flooring, Julian was so nice and did an amazing job! Thank you guys for all your hard work and the clean up, you are the Best👏

Response from Company:

Patricia, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Footprints Floors. We look forward to serving you again in the future!

5.0 Doreen Roger Google Review
10/9/2023

It was so nice to have Ben and his crew take care of us. We had an issue with our dining room floor and they fixed it so quickly and efficiently. They even saved the tiles so we didn't have to use our spare box. The young man who did the work was so courteous and professional. I am scheduling an appointment with them soon to re-do my wood floors. Thank you Ben and Footprints!!

Response from Company:

Good afternoon Doreen, we came across your review and wanted to thank you for leaving us such praise! Providing exceptional customer service is at the core of everything we do at Footprints Floors Kentucky, so we're thrilled to hear that you felt so personally cared for during your experience with our team. Your feedback means a great deal to us and motivates us to continue providing the best service possible. Thank you again and have a great day!

1.0 Taras G. Louisville, KY
5/26/2023

I hired Footprints to level a floor in my small office (120 sq. ft.) and the project was supposed to be done in one day. After day one only half of it was done and I was told that they needed more material, which raised my cost from $575 to $1035 - almost double! After that, they needed yet more material, which they didn't charge me for. However, after the project was "finished" my floor was still not leveled and I discovered that some of the leveling compound leaked into my kid's room in the basement. So they had to come out again, pour more compound to level the floor and try to clean up the mess in the basement. To me this felt like it's the very first time they did a project like this and had no idea what they were doing.

5.0 Dana B. Louisville, KY
5/19/2023

Ben, the owner, and the gentlemen that did the work were very professional. Ben contacted me right away each time I reached out to him and answered all my questions. The workers did a beautiful job. Very pleased. I will use them again & highly recommend them.

5.0 Akhilah C. Louisville, KY
4/15/2023

Excellent job!

Photos

Footprints Floors Kentucky
10
Custom Flooring

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