Four Seasons Concrete

"Thank you"

"Due to the current situation of the pandemic and being deemed non essential company, I wasn't able to start my season like I normally would . Your comments about not speaking to me is a absolutely ridiculous and a outright lie, I have explained to you and your husband that I had several, other clients ahead of you, and I would get to your project, as soon as I can. I have sent you a partial payment of 500.00 . I have contacted the BBB IN THIS REGARD. Also I have explained to you that due to the high demand for concrete for large municipal projects has had a dramatic impact on when I can complete my projects. All of this was explained to you during our phone conversations. I apologize for the delay in completing the patio, but somethings are just out of my control."

"This matter is in small claims court"

"i have responded and told you you would receive your deposit back in full. i apologized for the delay in getting your project completed. I got a late start due to the covid pandemic and i havent been able to get caught up. So before you call me a thief you should call and discuss the situation further. If the price is a F then why did you choose my company???? Quality F if I didn't perform the work how can quality be an F."

"[Member Name Removed], I started your project weeks earlier than expected,so your star rating , in my opinion unfair. now let's talk about the electric, whoever did the work did so without a town permit for electrical work, because nowhere in Erie County can you bury a power supply less than 12 inches in the ground that's first and foremost, secondly the the electrical wire HAS TO BE IN CONDUIT PIPE. Next if my company in fact did cut your power to the garage, I would have fixed the problem and charged you accordingly!!! Next, I sent men back to your house, twice to address issues about the sealing of your concrete the concrete was sealed the first time and I resealed, it again to accommodate you and your concerns. Finally I only asked you, to deposite the balance of the contract in my account because,YOU did not notify me that you were paying from a credit card or credit union account I honestly don't remember which at this point,however I could not wait 10-14 days for those monies too clear with my bank. So in the future with your next contractor if you leave a comment please in all fairness be completely honest about all aspects of your project and the details. Your comments about my company is misleading and unfair!!!!!! please correct your rating."

"this is very unfortunate that this customer feels this way the driveway is of poor quality, if fact the driveway looks fantastic . their concern about the driveway was during the curing process, it was poured in august the driveway was exposed too sun most of the day, however there where areas of shade and was curing differently. I addressed this issues like I was do with my customers. I have not heard back from this customer good or bad. yes it was unfortunate that my saw blade became loose and yes it caused a uneven cut and yes it chipped a 2 inch piece of concrete. it is a color and stamped patio, making a repair very difficult and would not blend with the rest of the 600sq. ft patio. that also was explained. All the work performed was with the up most quality and professionalism. I showcase this job to potential clients all the time, that's how nice the driveway and patio looks."