Fuss Free AC, LLC

This Company is utilized by our landlord's property management company, Pathlight Property Management, so we had no choice in hiring them. Fuss Free AC has made three separate trips now in the last two weeks to address our Range/Oven issue. Our Range stopped working on May 28th and a service call was made at that ime. The first trip out, they identified the issue being the breaker for the Range, as it could not hold the amps of the Range when using multiple burners and the oven. Instead of going to get the necessary breaker, they advised me they would have to return at a later date to fix the breaker. On their second trip out, the tech arrived and took the broken breaker to Home Depot to get a replacement. When the tech returned, he advised us that Home Depot does not have the part and it is not available due to the factory being closed for COVID-19 reason and we would be contacted once the part is available so they could complete the service order. We received a call shortly thereafter to schedule the third visit. Well, they arrived today for their third visit, and without the necessary part to fix the problem. Instead, the technician (again) took the broken breaker back to Home Depot to get a replacement. Technician returned over an hour and half later WITHOUT the part AGAIN. Home Depot is a 22 minute round trip, so he must've taken lunch in the process. I advised the technician this was their third visit without resolving the issue. Technician blamed the office for him not having the necessary part when I inquired why they didn't ensure the part was in stock prior to coming out this third time. Their motto is "We pride ourselves on good quality craftsmanship and clean and organized procedures while we go about diagnosis, repair and replacement." This is NOT at all close to the truth. Their is no organized procedure whatsoever. Their techs have all had poor communication skills and do not at all seem qualified to handle this type of job. I will be informing our Management Company and the landlord directly, in the event this Company is trying to charge for unnecessary service calls due to their lack of planning and execution. I will make it my mission to ensure Fuss Free AC will be forbidden to (under)perform any repairs at this Property moving forward.

Went well, quick and efficient, not too expensive. Good work

My experience with Fuss Free was great. They showed up on time, gave me a few different options to choose from, and had the job done in one day. I will definitely be using them again and sending any of my friends that need AC work their number. I highly recommend using this company.

Very punctual, great communication and good price. Would definitely recommend and use again!

Excellent. Reliable and professional. were punctual, very knowledgeable and effective on their work. They fixed The refrigerator really well. I will use their service again.

It was the best thing ever; great experience

It went well..very professional

The fix my a/c at my house .

Most wonderful and pleasant company to do business with! Very knowledgeable and prompt. They will have my business for years to come.

There was nothing but professionalism from the moment I placed the call that my ac was not working. The response time was amazingly fast, the problem and steps needed to fix it were fully explained to me and all at a very reasonable cost. They showed up on time and cleaned up everything when they were done, which I have had companies leave me with a mess after they left. If you are in need of ac repair, I highly recommend Fuss Free - you won’t find a more professional, caring company that gets the job done right the first time!!!

Adam was a pleasure to deal with and is currently quoting another project for me.

The worker was very friendly and quickly diagnosed the problem. Replacement parts were quickly found and the job was completed without issue. AC works great now and I would definitely use them again.

Very well !

Fast and efficient with no complications

Very professional

Technician Adam i believe he was the owner treated me like i was his only priority like a VIP. After attmpting the repair myself and failing I received Fuss Free AC from a friend who highly recommend them. Adam tought me what i did wrong in my repair and showed me how to do it correctly. He even threw in a service inspection and a few minor repairs for free. I will only be using Fuss Free AC for all my AC needs.

Great service and very professional. Fuss free ac had my AC working great within an hour! Would use again!

They were very polite and did a thorough job! I would definitely recommend!!

I have used Fuss Free AC for 5 years and never have had a problem. Always on time and never have to worry. The service level they provide is like no other. I highly recommend Fuss Free to anyone that needs any AC work done.

They came and fixed the unit that was freezing over. There were no problems and it was cheaper than I initially thought! They saved my 15 year old unit from being replaced.

I purchased my house and less than 4 months in the AC unit went on it. I called Fuss Free on a suggestion from a friend and they showed up and knocked out the install in a fast time, which is key in South Florida. Very professional, and clean which is a larger plus for me. Definitely a professional service.

They were great. Showed up on time, friendly courteous and made a stressful situation effortless. Would definitely recommend and use again

Went awesome and smooth They are very nice and professional

Their professionalism exceeded all our expectations. The technicians explained all the details of the replacement of or air conditioning. We are very happy with all the work that was done. I highly recommend them for any and all your a/c needs. Thank you very much.

Went great. Installers were on time, friendly, and did great work within the time they said it would take for the installation. I highly recommend Fuss Free AC to anyone looking for a new A/C or maintenance.