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GALBREATH & SONS INC
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Family owned and operated heating and air conditioning Company Serving the Low Country since 1980!! We offer annual and bi-annual maintenance contracts for residential, commercial, and light industrial facilities. All employees wear Galbreath and Sons uniforms, have background checks completed, and we perform random drug testing. We take pride in providing the best customer service to every customer. We specialize in the installation of high efficient equipment.
Business highlights
Emergency services offered
46 years of experience
Services we offer
Commercial, Specialize in servicing and replacing all brands and types of HVAC systems. Heat pumps, and Industrial., and air conditioners. Indoor Air Quality. Aeroseal duct sealing. Residential, furnaces
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.637 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 11% | ||
| 8% | ||
| 5% | ||
| 0% |
Showing 1-25 of 37 reviews
Jim W.
May 2018
it was fast and efficient
Peter M.
Dec 2017
Installation team were on time and the installation went smoothly. We were particularly impressed with Richard (the lead person on the team) who was courteous and explained the new computer system in detail. We would definitely recommend this company.
Jim S.
Aug 2016
When our smaller AC unit failed, we hired Galbreath and Sons to repair it. Because the repair would have been costly, Steven offered us several options so we could make an informed decision about whether to repair or replace. He spent three hours inspecting our system and explaining our options, thoroughly answering all of our questions. He never rushed us to make a decision. We decided to replace our two inadequate systems with a zoned system, a two-day job that required extensive duct work. Richard and his crew were prompt and efficient; they worked hard in miserable heat and cleaned up after themselves. We are extremely satisfied with the new system. Galbreath and Sons did great work, and we would not hesitate to recommend them or to use them again.
Stephen B.
Feb 2016
Professional, knowledgeable and very thorough. checked everything and provided a detailed report. did not try to add on to the bill which has happened to me before. will use again
GREG C.
Dec 2015
I am writing this review as they are installing a new HVAC system in our home. Our home burned down and the air handler needed to be replaced. Galbreath is my contractor's preferred HVAC system subcontractor. <br /> We had a new HVAC system installed by a different provider 6 months before the fire. We received Galbreath's estimate, and they recommended that we resize the system because we are upgrading the house insulation to spray foam and the house needed less capacity. Since I was surprised that I was going to have to come out of pocket for HVAC, I asked the company that previously installed a new HVAC system. To make a long story short, the previous company behaved badly. In contrast, Galbreath worked with us very patiently to get Georgia Power rebates and other benefits to reduce the cost. <br /> We've run into some minor problems during the installation which were not Galbreath's fault. First, I misunderstood the kind of ducting they were using. I learned after doing my homework that their choice of ducting was absolutely right and I was wrong. Second, due to the new configuration of our home (we took the ceilings up to the roofline which drastically reduced the space for the HVAC air handler and blocked most of the wall to the great room of the house with an alcove to display art work on one side of the wall and a loft in a bedroom on the other side), it has been very difficult to install ducts into the great room. Galbreath has been very patient in working through the issue and my contractor has determined an perfect way to get the job done. <br /> I'm extremely impressed with the owner of this company. He has been responsive, flexible, and really worked with us. If that is any indication of the quality of their work, we are going to have a great system. I greatly appreciate the fact that he did not bad mouth anyone, which seems rather common in this industry and in this market, and instead sold us on his expertise, responsiveness, pricing, and expertise. <br /> I will update if the system performs poorly, but I highly doubt that will the case. Mr. Galbreath, thank you. <br />
Theresa G.
Nov 2015
The work was great. They did great work. It was well done. We had small issue which we were able to resolve. I had told them to go to my daughter's house, tell us, call us and let us know which was wrong. I would decide if I wanted the work done or not. The guy went. He did the work. He wanted a hundred fifty bucks. They called my husband and wanted the credit number. He was like, "Wait a minute. Nobody asked if we wanted the work done." I called them. I talked to the lady who was in charge. She said that my daughter permitted the work. I said I was very clear and that my daughter is 20 years old. Whatever you tell her it needs, she's going to say okay. They have to go through my husband and me. They admitted that there was a miscommunication. They had not told the technician that he was supposed to ask for permission first from my husband or me. It was a little dicey at the beginning. I told her I would pay or something. I didn't expect it for free but she said they would do it for free. The work was done very well. It was a little difficult getting through it. It was fine. I would use them again. They were good. They tried to charge me more. That's why they wanted the credit number. I mean, $100 to clean out a water line and pour some bleach in it? The guy was there for 10 minutes. They were supposed to ask us first. For what he did, the price was reasonable, but he tried to charge me $150. They did a great job. They came when they were supposed to be.
Vanessa G.
Sep 2015
Thermostat needed to be replaced. Was not attached to wall correctly when house was built. <br />
GARY C.
Aug 2015
unknown
Kevan C.
Aug 2015
unknown
Wesley W.
Jun 2015
Paided for a Service agreement in summer of 2013 , which included to 2 service calls. Only used that one service, till now. I needed them last night. I called early in the am , the dispatcher said I would be last call of day and phones are off after 5pm. I hurried home and was waiting, waiting,waiting, wating. I called again at 530pm, said i would get a call. None , I called agin , same .I called again 6:52 and said I will be giving Angies list a review on them. No luck, called agin @ 7:38 pm. Finally a service tech said he would be there in 15 minutes . It was 30 mins st 8 15 pm. It would have been nice if they could have given me a block of time. I told the tech of my problem and what was neede and then asked him to use my previous paid service call.. He called his boss, they said it was to old.....No one ever told me that it had to be used within a certain time.... Anyway, I will look at that at a $80 lession learned. No service agreements in future and I will not be calling them. Good Luck! <br />
Response from GALBREATH & SONS INC
"We are disappointed that you were unhappy with the services provided by our company. According to our very detailed records, when you initially contacted us , you indicated that you would not be available until after 5 pm and requested we come as our last call of the day . You had made the inquiry concerning the service agreement that you purchased in 2013 and we explained to you that all service agreements expire on the 31st of the year, and we also voiced our concerns of not being able to reach you on the multiple occasions that we called you in 2013 to schedule that second visit. You were made well aware that we would not be able to apply any credit to your account from services paid for in 2013. We also reminded you that we can not perform a cleaning on a system that is not operational, so even if you had a second cleaning due you, it would not have been able to be performed due to your system being down. Our dispatcher called you before the phones were turned over at 5 pm and left a message indicating that the technician was running slightly behind schedule, but would definitely be out that evening and even told you that our technicians do not go home until the last customer has been seen. When our technician arrived at your home, you were irate, you were yelling and cussing at him and he made every attempt to get your air conditioner operational even under those unacceptable conditions. You refused to allow entry to the home and indicated that you only wanted him to "gas it up" . He did recharge your system, and when he presented you with the bill you went into another cussing and yelling fit and then threatened to post this review on Angies list. I fail to see where we are in the wrong in this situation. We fulfilled every promise made to you and made certain that at 8 pm on a Friday night you had your air conditioner back up and running. Our technician was professional and courteous , even when you were yelling and cussing at him. Your review of our services is inaccurate and untrue."
Israel G.
Mar 2015
after the evaluation on my old unit tech/sales came we several (3) quote ranging from $13,000 to 20,000 for a 4tons HVAC system. Asked for a break down several times but never received one (maybe hiding fees). <br />
William T.
Feb 2015
They met & exceeded my expectations, were punctual, kept us informed, and completed the work on the expected time schedule. <br />
Gary M.
Dec 2014
RIchard showed up on time, and checked that my repair on the system was correct and complete. <br />
Betty F.
Sep 2014
unknown
Response from GALBREATH & SONS INC
"Thank you for taking the time to write a review. We enjoyed serving you and look forward to working together in the future! Kim Stanley"
Amy W.
Aug 2014
Unit is working great! <br />
Response from GALBREATH & SONS INC
"Thank you for taking the time to write a review! We enjoyed serving you:)"
William L.
Aug 2014
Last year we had Galbreath & Sons replace our entire unit. They were on time and very courteous. Best of all they gave us a great rate. We recently contacted them about an issue with a thermostat and they scheduled right away and came out and fixed everything at no charge. Fast, Friendly and Reliable. I highly recommend them... <br />
Response from GALBREATH & SONS INC
"Thank you for taking the time to write a review for us! We look forward to working with you again in the future!"
Christopher D.
Aug 2014
The technicians showed up on time, were professional, and the unit was installed in about half a day. I have not had any issues with Galbreath & Sons Heating and Air. They recently performed a one year complimentary checkup service on the unit. All was well, nice cold air conditioning! I will use them again in the future. <br />
Response from GALBREATH & SONS INC
"Thank you for your business! We appreciate you taking the time to write a review and look forward to working with you in the future! -- Steven Galbreath"
Scott G.
Aug 2014
Couldn't have been better! Very professional as always and never leaving until this issue was completely fixed and house was cool and comfortable again. Great local family owned business with strong ties to our community. Great great job! <br />
Response from GALBREATH & SONS INC
"Thank you for the kind words, we appreciate you taking the time to write a review for us! -Steven Galbreath"
Jim W.
Jun 2014
unknown
Lisa B.
Jun 2014
unknown
Sheila A.
Jun 2014
unknown
Response from GALBREATH & SONS INC
"[removed members name], We apologize for the inconvenience you experienced at this time. The brand system that we were servicing for you is not one that any of our staff had ever seen or serviced. That is why it took longer than expected with your service and diagnosing the issue. In this case, our tech's biggest concern was ensuring we install the correct part. We use book pricing for all services we perform for customers, we apologize for the inconvenience. For us and our customers, this ensures every customer pays the same price for our services. We will address our technician leaning on your counter, as that is not the way we want our techs carrying themselves. Again, we apologize for any inconvenience and hope that we can make it up to you in the future.Please feel free to call or email me with any questions or concerns regarding this matter. Best Regards, Steven Galbreath steven@galbreathandsons.com"
Pamela K.
Mar 2014
Very professional and knowledgeable. My heater had stopped working on the coldest day of the year. They had it up and running in no time at all .
Robert P.
Jan 2014
When I purchased my home, I wanted to update the very old furnace and air conditioner right away, but I postponed it the first year because none of the estimates I received made me comfortable. The following year, I got three estimates from different companies. Of six estimates total, Galbreath's was the only one that seemed thoroughly knowledgeable, honest, and appropriate to our home. My four options were readily understandable and of the two most recommended, I picked the one with lower cost. Installation occurred on-time and promptly. The service technicians they have sent since for routine maintenance are always punctual and professional. I recommend them very, very highly. <br />
Matthew C.
Dec 2013
Excellent - returned call promptly, arrived on time. Tech courteous and professional.
Matthew C.
Sep 2013
Very pleased.
Licensing
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FAQ
GALBREATH & SONS INC is currently rated 4.6 overall out of 5.
GALBREATH & SONS INC accepts the following forms of payment: CreditCard
No, GALBREATH & SONS INC does not offer free project estimates.
No, GALBREATH & SONS INC does not offer eco-friendly accreditations.
Yes, GALBREATH & SONS INC offers emergency services.
No, GALBREATH & SONS INC does not offer warranties.