Garage Doctors of Utah LLC

Jan 10, 2021Update to original review: Jacob Kirtland of Garage Doctors reimbursed our deposit of $1650.00.

Jacob Kirtland of Garage Doctors of Utah took $1650.00 from us and promised new garage doors in 3-4 weeks. Three months later we still have no garage doors, and have had only one phone call and one email returned, in which Jacob Kirtland offered only apologies and excuses, but offered no indication of when the garage doors would finally be installed. Caveat emptor! Do not hire this company!

They quickly determined that the wiring had been affected by weather conditions and fixed it so it wouldn't be a problem in the future. They were quick, efficient, and very reasonably priced.

Jake did a fabulous job! He called me immediately (in the evening) and was available the next morning. He gave me a great price (I had done my research) and did the work quickly. He even replaced a few extra parts at no charge. He fixed the initial broken part but also made my garage door run smoother than it has in years. I highly recommend Garage Doctors of Utah and enjoyed working with Jake.

they responded promptly. came to my home for a quote. Reasonably Priced and were able to do the work within 3 days. They were very professional and i was very satisfied with the work. I would recommend them to anyone.

Everything was great! Friendly people, very fast response, all work completed in one day, and the door is beautiful. I was incredibly pleased and wish every project was this easy!

remotes seem to require multiple entries to work

Very thorough, very knowledgeable and took the time to explain.

Fast to respond and excellent communication. Expectations were very clear and the work was exceptional. Would highly recommend Garage Doctors of Utah to anyone needing doors installed, repaired, or maintained. Their prices were very competitive. They made great suggestions, but didn't pressure upgrades. We got everything we wanted within budget.

The service was great, the job was completed quickly and we are very happy with the results. We would definitely recommend Garage Doctors of Utah.

Their work was exceptionally good on the driveway, so I decided to go ahead and replace my old wooden garage door. Great people to work with and very professional! Randy Fisher

The torsion spring and cables on the garage door broke in the late afternoon, so I was looking for a repair after I got home from work. There was 1 car trapped in the garage so it was going to be very inconvenient if the garage weren't repaired by the next day. Jake responded to the HomeAdvisor call right away and happened to be at a job site nearby. He got to my house promptly despite the late hour and gave me a quick but detailed assessment of the job. He told me that I could just replace the broken parts for $240, but told me that they could do a full overhaul service (including replacement of the rollers, drums and bearings, lubing and tuning the door) for $400--the whole job would make the whole system last longer. The parts and labor were warranted for 5 years. Because I have not had previous recent experience in garage repairs and because of the urgent need for the repair (thus, I wasn't able to get multiple bids), I have no idea how good the price was. However, the price did sound reasonable to me, so we shook on it, and Jake and Josh finished job efficiently. Jake then took the time to explain the job (they showed me the hidden wear on the drum bearings), made sure that everything was working (they even fixed the lightbulb receptacle that was giving me spotty performance), and gave me instructions for how to maintain my garage door. I am very satisfied with their job. The garage door sounds a lot quieter than it ever has!

We called Garage Doctors and they came over same day. Within minutes we had a game plan which included replacing the broken spring, installing new nylon rollers, and upgrading the other moving parts. Honestly I was shocked how quiet the garage door was by the time they were done with it! I was very impressed with the level of professionalism and the quality of service ...and the fact that they swept out my garage as a courtesy was an unexpected bonus! I'd absolutely recommend these guys -- they are awesome.

Excellent! We cannot say enough about how pleased we are with our new garage doors. Everything was wonderful. Our garage technician was even so kind to walk is through every step of the process for a project had worries. We highly reccomend these guys!

Jake is fast, friendly, professional and extremely knowledgeable. He was able to troubleshoot and quickly resolve the issues I was having so my garage door could again function properly. I called him late morning and he came out to fix the problem later that afternoon. He arrived at the front end of the 2 hour time window he gave me earlier in the day and called me when he was 15 minutes out to let me know he was on his way. After diagnosing the problem, but before beginning the repair, he was upfront about the cost and there were no surprises.