Garner's Northwest Landscaping
About us
Garner's Northwest is an award winning landscape installation and maintenance company that has been in business since 1991. We have licensed pesticide applicators, certified paver installers and certified retaining wall installers on staff.
Business highlights
Services we offer
Landscape design, Landscape design, installation & maintenance, gutter cleaning, irrigation, gutter cleaning, installation & maintenance, irrigation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 6% | ||
| 2% | ||
| 0% | ||
| 0% |
"This is the first time we have ever responded to a clients feedback, but seeing how it is our first negative feedback and feedback we do not agree with we felt obligated to respond to it. It is our policy to respond to any emails or voicemails within 24 hours, unless someone is on vacation. In this case we did respond to her request, even revisited the site and did not charge her for part of the first clean-up. We did not hear from the client again until we only recieved partial payment sometime later and that is only because I contacted her. She told me that she held back part of the payment so that I would contact her and that she would send the rest of the payment shortly, but we still have not received full payment as promised. I understand that we make mistakes at times, but it is part of our service promise to fix any mistakes promptly. In this case I believe we did that. For this client we only provided 1 time services in the spring (pruning, clean-up and pressure washing) and a couple of maintenance visits while she was gone on vacation. Additionally, regarding the possibility of our equipment spreading weeds, our equipment is washed on a regular basis and our blades are changed an sharpened a couple of times each week. The crew will also clean the under sides of the mowers if any grass is under there so that we can assure our clients that weeds are not being spread from lawn to lawn. I am sorry that this client is not happy with our services, but I can assure others that this is not a reflection of our work. If you read other reviews of our work you will get a better reflection of our quality of work. Thank you, Jeff Garner"
Licensing
State Contractor License Requirements
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