Approved
Gayle Floors
Laminate Wood or Stone Flooring - Install, Carpet Installation Service, Carpet - Install,
About us
Gayle Floors is a Female owned and operated company. Gayle has hand selected products based on style, color and price. Offering quality and value to her clients. Gayle is personally involved with every client to ensure the client experience is a positive one. A full service professional installation flooring provider in Houston, TX that has more than 12 years of experience. We warranty our products and guarantee a professional installation. We serve in Houston, TX, Hedwig Village TX; Katy TX; Bellaire TX; Stafford TX; Cinco Ranch TX; and the surrounding areas. Residential Flooring, Commercial Flooring, Flooring Installation, Commercial Flooring Installation, Residential Flooring Contractor, Vinyl Plank Flooring, Vinyl Plank Floor, Carpet Installation, Engineered Wood Flooring, Engineered Wood Floor, Quality Flooring Service, Affordable Flooring Service, Reliable Flooring Service, Professional Flooring Service For more information visit our website: www.GayleFloors.com
Business highlights
Emergency services offered
Veteran owned and operated
9 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.021 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-21 of 21 reviews
Lauren B.
Nov 2026
Google Review
Gayle and Mark are awesome! Friendly, helpful, and very knowledgeable. I had LVP and new carpet installed in my home and am so happy with the final product. The crew did a great job, was friendly, and efficient.
Sharky K.
Nov 2026
Google Review
I’m extremely happy with the flooring work done by Gayle Floors! After dealing with other flooring companies in the past that had poor communication and inconsistent quality, working with Gayle Floors was a refreshing experience. The quality of the installation is excellent, everything looks clean and professional, and the attention to detail really shows. The team was on time, respectful, and kept the work area neat throughout the project. Communication was clear from start to finish, and the job was completed as promised. I would definitely recommend Gayle Floors to anyone looking for reliable, high-quality flooring work.
David Z.
Nov 2026
Google Review
Wow! We were impressed with the knowledge and passion displayed by the folks at Gayle’s Floors and we had discussed our project with several installers but none matched Gayle and her team. Quality measurements for the flooring, thorough explanations of each step of the process and a wide variety of choices made them a clear choice. Price was very fair compared to others and the crew who did the work was also prompt, polite and careful in moving of items which had to be moved. Full day of work and when done took me to each area to show the completed work. We are very satisfied and you have to include them in your next search for flooring or carpet needs! Thank you Gayle and crew for a job well done!
Kayla H.
Nov 2026
Google Review
Gayle was kind enough and put in some work and found us a recent discontinued flooring that I had my heart set on! She’s knowledgeable and had good communication while working with her.
Randall G.
Nov 2026
Google Review
I recently had flooring put down by a local company in Baton Rouge, and though it was a little expensive, I felt like the service wasn't quite up to par. Frustrated, I looked outside of Baton Rouge and stumbled upon this absolute gem.
I called and spoke to a wonderful gentleman who walked me through the entire process, and I was even able to speak with Gayle directly. These folks are salt of the earth—easy to work with and extremely professional! Not only were they able to take care of me and get my flooring ordered immediately, but their price was absolutely amazing.
Even with traveling the whole way from Baton Rouge to the Houston area, I saved a ton and truly enjoyed the entire experience. I will absolutely be calling them again for my next project!
Charles M.
Jan 2025
Very well, replacement was performed quickly and well done.
Marianne H.
Oct 2024
It all went very smoothly. The crew did an excellent job and I love my floor. The whole experience was handled professionally, timely, and courteously. I would definitely use this company again.
Malcolm W.
Sep 2024
Gayle Floors wowed us with a bunch of great options that were within our budget. They got the work scheduled quickly, and the crew worked efficiently to install the floors (both carpet and LVT). The caulking around the baseboards is really clean and well-done. Communication was great — at first—but fell off a bit after the sale. English was a challenge for the crew. We discovered a problem with a sliding bookshelf unit that they needed to address, but they came back and made it right. I would not hesitate to recommend Gayle Floors to anyone, but you may have to stay on top of them if you have any issues after the install. I wish I could give them 4.5 stars, but that's not an option. I'd give them 5 stars, but the inconsistent communications post-sale drag their rating down a wee bit.
Emily M.
Sep 2024
Great job
Astrid S.
May 2024
I had an excellent experience with Gayle Floors. Mark and Gayle went above and beyond to re-floor my new home in just 2 days, were very transparent in terms of all the issues discovered in the process, and presented different alternatives / quotes and walked me through them in detail to make an informed decision. The price was fair for the quality, expertise, knowledge and professionalism provided. Excellent communication skills and updates every step of the way. Mark and his crew did an exceptional flooring job and also fixed multiple things they encountered - and even provided me with a list of other issues they spotted (outside of flooring) so that I can tackle those as well. I’m very pleased with their service and would 100% recommend Gayle Floors!
Response from Gayle Floors
"Thank you so much for the wonderful review. We want to welcome you to the neighborhood. We hope you will love your new floors for years to come. Your new home is beautiful. Thank you for the opportunity to serve you, we are always here if you need us."
Shanna B.
May 2024
They did an excellent job on carpeting my staircase. They also offered a lot of helpful advice. I will definitely be using them again
Ron P.
Jan 2024
They did an excellent job, They helped pick the best product, and did an outstanding job with the selling process and installation. The installation is really outstanding, the floor is beautiful. They put the floor in the entire 2700 sq ft house.
Stephanie H.
Oct 2023
Amazing work and great service. We would highly recommend!!
Response from Gayle Floors
"[Member Name Removed] thank you for the review, we truly enjoyed work with you. What a beautiful home."
Will N.
Aug 2023
It went extremely well, Gayle and Mark went above and beyond. Stop looking for another flooring company!
Alan H.
Jul 2023
Great. Done in a timely professional manner. On time.
Response from Gayle Floors
"Thank you for having us in your lovely home. We enjoyed meeting you both and thanks again for taking the time to write a review. Best wishes Gayle!"
Cris F.
May 2023
Excellent! Mark called me immediately to set up consultation, a quote and scheduling for installation. Galye and Mark were very friendly, easy to work with and answered all my questions. Within a week all work was done. The team of installers were respectful, friendly and efficient!!They even helped me fix a broken table and paint the flooring strips in the kitchen. They were very careful in moving furniture . I highly recommend them for flooring work. They were the best!
Maci E.
Apr 2023
Gayle’s team did a great job, very knowledgeable on the different flooring options and the install team was quick and did a great job
Russell S.
Apr 2023
Great work. Highly recommend
Russell S.
Mar 2023
Great job. Performed duties as contracted and agreed upon on the estimate. Good communication. Competitive pricing. Would recommend Gayle and their services to everyone.
Wanda F.
Mar 2023
They were amazing the work was great. The detail was good. . They cleaned up their mess. They did a great job.
Jeffrey H.
Mar 2023
Mark & Gayle were fantastic to work with. They have a tremendous knowledge of the products they sell. They were very flexible in returning to show us product options several times and even arranged for me to go to the manufacturer's warehouse to view samples of the floor on display in large sections as installed. Their installation crew was the absolute best. They were all so very careful moving our furniture and worked extremely fast but with precision, and did top quality work. I would definitely recommend Gayle Flooring to family, friends, and anyone looking to do flooring work in their home!
Response from Gayle Floors
"This was a challenge for us short on time and move some of the most beautiful and sentimental family antique and furniture. I have to say your selection was spot on!!! Thank you for entrusting us and having us in your beautiful home."
Licensing
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FAQ
Gayle Floors is currently rated 5.0 overall out of 5.
Gayle Floors accepts the following forms of payment: CreditCard
Yes, Gayle Floors offers free project estimates.
No, Gayle Floors does not offer eco-friendly accreditations.
Yes, Gayle Floors offers emergency services.
Yes, Gayle Floors offers warranties.