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Genesis Floor Care LLC
Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,
About us
Genesis Floor Care doesn't just provide excellent customer service, exceptionally clean carpets and fair prices, we have respect for your carpet investment! We are here to help you protect that investment!
Business highlights
Emergency services offered
27 years of experience
Services we offer
Pressure washing, cleaning - house, oriental rug, upholstery & window.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.628 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 11% | ||
| 7% | ||
| 0% | ||
| 4% |
Showing 1-25 of 28 reviews
Kris M.
Feb 2020
Excellent work, will definitely hire them again. I had Derrick deep clean my concrete floor in my living room / dinning room / kitchen, then add two coats of wax and then polish the floor. I was really impressed at how good of a job they did! They took two extra hours because the floor was dirtier than they original thought, but did not charge me for the extra time.
Kelly M.
Dec 2019
Well. Prompt. Courteous and professional.
Krystin J.
Nov 2019
They are absolutely delightful. Kind and timely and did a wonderful job! Will definitely go to them for future carpet cleanings.
Linda L.
Nov 2019
Excellent. He moved the couch out and back so I didn't need to move it. He removed tough stains I didn't expect to come up. I will absolutely hire again.
Michelle D.
Nov 2019
Derrick did a great job! My rug looks and smells brand new. He was easy to get a hold of and showed up on time and worked quickly. Highly recommend him and will be using him again in the future!
Deborah S.
Nov 2019
Derrick was AMAZING! So blessed and grateful to find a company that came out on such short notice was affordable and did a phenomenal job. He went above and beyond. I will definitely recommend! And will be using their service in the future!
Samuel B.
Oct 2019
HIGHLY RECOMMEND Derek! He was prompt with his response time, flexible on days/times, quoted well below the other service providers, arrived on time, worked hard and left my house looking and smelling amazing. Very satisfied and will definitely hire again. Thanks Derek!
Gina M.
Oct 2019
If you have kids, the carpets in your home get a lot of wear and tear. Enter superhero carpet cleaner Derrick! He has steam cleaned our entire home - carpets, rugs, couches and carpeted stairs - for several years now and always does an exceptional job. Prompt, thorough and professional, he is also a very nice guy and easy to work with. The price is reasonable and he takes Venmo now so it's very easy and convenient. I also appreciate that he is local a small business owner vs a big box type of service. I recommend him to all my neighbors!
B S.
Oct 2019
Very professional, always on time and always perfect service! I’ve used this company for years and highly recommend them.
Anna C.
Oct 2019
Very well! He showed up to my house early and went straight to work. He was very efficient and did 5 rooms, hallway & stairs in a little over an hour. Carpets look great and smell fresh & clean!
Kathleen B.
Oct 2019
Wonderful. Reliable and reasonably priced. Friendly service.
Scott W.
May 2017
Their machine was broken which took longer to finish the job than scheduled, but they offered to clean one more area for free. Will hire them again.
Nancy W.
Mar 2017
Derrick did a great job. He was punctual, professional and knowledgeable. I would use him again.
Jackie U.
Jan 2017
The offer was for 3 rooms. They did one room and a large area rug. The carpet cleaner did not know what the services covered. My friend was there and was not sure. The carpet cleaner didn't check with his office so he cleaned one room and the area rug. When I called and spoke to the manager about the services paid for her told me that they will deodorize the one room but to clean the other room I would have to pay $65. I declined.
Reynaldo C.
Jan 2017
One man show, last call, hurried thru cleaning, once carpet dried most stains still present.
Janice O.
Jan 2017
Very well. Derrick was courteous and attentive to my stain concerns, showing me what he had done and why there was small residual ( which I expected likely). Great value price for my square footage compared to other sources, one of which really jacked up price to include two sets of 3 steps each.
Marcia S.
Dec 2016
It went extremely well. Spots that I never thought would come clean are gone!
Jennifer C.
Dec 2016
Did a good job
Diana Z.
Dec 2016
Great job, carpet cleaner was very courteous.
Amanda M.
Dec 2016
The cleaning went very well. The cleaner was on time, did a good job, and was done quickly.
Pamela M.
Dec 2016
He worked very quickly and I think going a little slower over the really dirty areas might have cleaned them more thoroughly, but overall the carpet got as clean as it was going to given its age..
Eileen F.
Nov 2016
Derrick came during scheduled time, and called ahead. Very professional. Did a great job! Will use again.
Marshall K.
Nov 2016
The overall results were very good. We did have to pay an additional fee for the hallway
Kaye R.
Nov 2016
It didn't! Nineteen days from purchasing the deal, having the money withdrawn from my account and one email going unanswered.... NOTHING!
Geraldine K.
Nov 2016
I purchased a deal for carpet cleaning for four rooms although I really wanted to have two large rooms cleaned. Genesis was very willing to accommodate my request. They scheduled the appointment quickly, arrived on time and did an excellent job cleaning the carpets. When they left, everything was put back into place just where it had been. I would definitely hire them again to clean the carpets. I note that they also have other services and when I need other jobs done, I will give them a call.
Licensing
State Contractor License Requirements
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FAQ
Genesis Floor Care LLC is currently rated 4.6 overall out of 5.
Genesis Floor Care LLC accepts the following forms of payment: CreditCard
Yes, Genesis Floor Care LLC offers free project estimates.
No, Genesis Floor Care LLC does not offer eco-friendly accreditations.
Yes, Genesis Floor Care LLC offers emergency services.
No, Genesis Floor Care LLC does not offer warranties.