George Parsons Roofing & Siding Inc

It went very well. They provide a very thorough and detailed estimate and stood by it. Scheduled promptly, arrived on time and cleaned up afterward. No problems with the roof after they worked on it.

He is licensed in New York State to do slate roofing, and to teach it. They were excellent. They do residential roofing and commercial roofing. I live in Queens, and he came out. They are in Nassau. The three guys did their job. I ask for an guarantee, and it was done over the phone, the same day. They were very good. They came out to give me an estimate, and they finished an roof in the neighborhood. They sent the three guys over, and they went on the roof, and took pictures. They showed me where my problem was, and I showed them my bedroom where the damaged was. I spoke to the owner, and spoke on the phone a little bit. We agreed on a price, and he gave me an guarantee for two years. I asked when can they do it, and he said, now. I said, wonderful, do it now. They are expertise with slate tiles. The guys were there, and didn't have a job in the afternoon, and completed in four hours. I had a valley with a peak on it, and an chimney. They put the membrane down, and cleaned up after. The workers were very polite. They cleaned up everything. They had to throw down a lot of damaged tiles, and stuff. They swept up the front of my house, and it looked better than when they came. I even called the owner up and told him how pleased I was. Being an woman, I always fear they see a woman, you never know when they might say lets get this woman. I think I paid a fair price, I paid for the job I got. I was very satisfied. A lot of times, what are you going to do jump on your roof, and see if its done right. I had done my research on them. I had an neighbor who use to do roofing when he was a young man. He would tell me look over here, its a great job. The membranes are done right, look at the gauge on the copper. I paid for it, but I got a good job. Being an woman, people might take an advantage. They were running around in Queens, roofers, said, you needed a new roof. A woman paid $4000, and she thought she was getting a new roof, but she got the silver coating. They were actually on the news. About how the home owners were getting rip offs with silver paint. Its silver coating to make your roof last longer. It reflects your roof in the summer, and reflects the cold in the winter. I got what I paid for. Not cheap. They even came a little earlier. I hopefully don't have to use them. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />

The aluminum edging that they nailed into my slate came loose a month later at the back of the house. (The edging in the front was buckling like the nails were about to pop out too.) It was flapping in the wind for a few weeks before I could isolate the reason for the noise. We had a few huge rainstorms during that time so rain did get into the ceiling causing bubbling, When they workers came into the house to inspect and re-nail the edging back on, they were trying to sell me on replacement slate tiles when I was trying to explain to them that the water damage was due to the edging that allowed the water to get in under the roof. Also, on top of that, this was done so sloppy that it is visible from the street (I attached a picture of the mess). I am not sure if this is even done correctly but I am too scared to ask them to touch this again. My other complaint is that they walk on my slate roof. This is what I found out later on a slate repair blog site, [*** Link removed ***] concerning walking on slate roofs: "Contractors walking on the slate: This is one of the worst problems with new slate roof installations. Roof slate is not to be walked on — period. It is not a floor that is being installed — it is a roof. The slate roof must be properly staged so the roofers are working off roof ladders and roof scaffolds. ... If the contractors are walking all over the slate roof during installation, it’s because they don’t know what the **** they’re doing and the property owner will have many headaches later when the slates start falling off. This is a guarantee. Good slaters knows how to install slate, and they won’t walk on a slate roof unless it’s a last resort in an unusual circumstance." This is taken from [*** Link removed ***] and talks about slate roof repairs. I cannot recommend them for slate roof repairs since they walk on the roof without using the proper equipment. I have a 10 yr warranty but I will not be calling them back should the roof need repairs.

unknown

It went well. It was quick. They cleaned up meticulously.

They are always professional, responsive to my questions, and do great work.  They also do a good job cleaning up at the end of the job.  Very happy with their services and my well-maintained slate roof. <br />

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Original estimate went up significantly but it was commensurate with the work performed. <br /> Work was done promptly and excellently. They had to come back to do a little followup work, at my request, which was done. <br /> I would definitely use their services again and recommend them. <br />

They were dismissed - not to be hired again by me - not ever.

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I contacted Parsons fully expecting to pay for an entire new roof. I had 2 leaks, one under each doghouse/dormer on my roof. Parsons inspected my roof and informed me that I had another 10 years left on my roof and I only had to repair the areas around the doghouses/dormers. Another contractor on Angie's List had previously given me and estimate of over $4000 to do the repairs. Parsons did it for less than half. We had a dry spell so I had to wait over a month before the repairs could be tested with some heavy rain. After several bouts of heavy rain, no leaks. <br />

The Parsons crew came and replaced the roof on our house and detached garage as specified. The sales process seemed straightforward. <br /> Couple of details worth mentioning: <br /> As the work was performed, Kenny, the foreman asked us about doing some specialized work near the chimney--it was going to be an extra $500 or so. We weren't thrilled about this, but in retrospect it was money well spent. We had always had some trouble with water coming in through the chimney, but whatever they did in that area was the solution we needed. <br /> There must be some kind of material or substance used in the roofing process that kills vegetation. The Parsons guys need to be a little more careful, because a couple big patches on my lawn turned yellow. <br /> But the most troubling aspect of the experience was this: The east-facing side of my garage roof--which is tough to see, unless you're on my neighbor's property--was left unfinished. There was about a 5'X'5 space that had paper down but no shingles. I noticed this about 3 days after the job was done. When I called about it, the person at Parson's made it seem like they knew about it, that they ran out of supplies the day of the job and were going to come back and finish. Do I believe this? Mmmm, not so sure. But they did come back and finish it up right away. <br /> Overall, I'm happy with the way the roof looks, and that they fixed the chimney. But I hesitate to recommend them. <br />

unknown

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great.  easy to work with and got the job done quickly. <br />

Perfect <br />

First of all the estimate was off by about $3000. When the workers arrived they discovered that there were more layers than the estimator had thought. They did the job (although I considered sending them home). They broke a pot in our yard and tried to cover up the damage. Then about 6 months after the job my neighbor (semi-attached house) told me there was a leak in her <br /> house at the seam between the two houses. It took about 6 months to get Parsons  to sort it out. It all finally was fixed <br /> about 1 year after the job. At least they woke up to understand the problem and solved it. <br /> <br /> <br />

outstanding. <br /> would use them again in a heartbeat <br />

unknown

Service was excellent.  Everything was done professionally on time and on estimate. great job cleaning up. <br />

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George Parsons Roofing (GPR) is a first rate company.  Our slate roof required significant repair due to the age of our slates, and our garage roof required a full replacement.  After calling to schedule an appointment, GPR promptly sent their team to our house and gave us a free comprehensive estimate.  Ailyn, George, and Johnny worked closely with us to ensure that the scope of work met our needs and were very reasonable and flexible in helping us meet our budget.  Their pricing was very reasonable and competitive with other quotes we received (including quotes to replace our slate roof with architectural shingles).  On the day of the project, the work team showed up promptly and on time.  Although the job was originally scheduled to take 2 days to complete, GPR sent 2 crews (8 workers total) and completed the job in 1 day!  The workers were very efficient and clean, leaving the worksite spotless at the end of the job.  In addition, the crew was very flexible in accommodating a few additional requests and deviations to the original scope of work, without "nickle and diming" us with scope changes, additional charges, etc.  Moreover, GPR has gone out of their way to accommodate a few "punchlist" items that arose after the job was complete.  Upon the completion of the job, GPR's owner, George, followed up with us to ensure that we were happy and satisfied with the work.  We can't say enough good things about our experience.  It was very difficult to find a qualified slate roof contractor in Queens / Long Island, given the unique skill set and experience required for slate work.  We feel very fortunate to have found the great team at GPR.  Their 40+ years of slate experience was certainly proven on our project and we highly recommend them for anyone requiring slate roof or EPDM work!!! <br />