Georgetown Awnings, LLC

After first call, and visit , deposit paid, I have had two start dates promised. With a promise of a call each week while waiting to let me know where my material is and how soon it would be. After calling 3 times, I had a visit by the owner with a possible start date and guarantee start date, it is 11:00 AM on the start date no crew, no call. I cannot comment on materials or labor quality because I have not received any. I don?t feel that it is my responsibility to call them again. If no show/no call by COB today I will be requesting my deposit back.

Excelent

They do not return phone calls. There issues with the job. If they would have done it right the first time I would not have to call them back! They have a 40 year warranty they do not honor the warranty because they do not come back.

The company asked for half up front, and by a year and a half later never got started on the project. Customer service lines are often just not working and when I do get through they just lie about getting started or giving my money back. The one time they did show up to remove an existing structure they destroyed some of my property and never properly repaired it. Total horrorshow of a company, avoid at all costs.

Late but good work

Owner was very patient and determined to fix my motorized awning problem for me. He did!

I needed a front and back window awning replaced at my house. Georgetown Awning walked me through the process and installed the awning in a timely manner. There was a misunderstanding with the order, and they were professional, patient, and prioritized my customer happiness to ensure we reached a mutually agreed solution. I am happy with the product and service provided, and recommend them to anyone looking to get awnings installed or replaced at their residence.

I had a rotting pergola that need to go. Georgetown awnings replaced it with a metal canopy. It looks great. It took about 2 weeks longer but it was worth the wait. They trimmed my trees and through out the old pergola free of charge. I would recommend to a friend or neighbor.

Great work for a reasonable price. Looks great and a perfect addition to our home.

This was such a fun group of people to work with. I came to the shop and they worked with me on picking out fabric and color. It did take a little bit longer than expected, but with everything going on I think it was still a reasonable time frame. Will use them again if I decide to expand my backyard further.