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Get Mo Cool Inc - Boca Raton
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Get Mo Cool has over 15 years of professional air conditioning service experience in Miami and South Florida. We have seen enough changes in the marketplace to realize that one thing doesn’t change; the demand for quality service. We hire a select high skilled technical staff and invest in continuing education, weekly training to our employees, run nationwide background checks on new employees and develop a company culture of always putting the customer first to meet or exceed expectations. We maintain the highest standards in the AC industry by providing honest estimates with no surprises later. Its no surprise to us that our customers come back to us whenever they need air conditioning services. All work is guaranteed. We are State Licensed, Insured and Bonded.
Business highlights
Emergency services offered
17 years of experience
Services we offer
24/7 Emergency Service and repairs – on both Air Conditioning & Heating units, Air Conditioning Repairs, Maintenance and Installations, Replacement of A/C & Heating equipment, additional supply & return air ducts., duct repair, new duct systems
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.354 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 65% | ||
| 17% | ||
| 9% | ||
| 4% | ||
| 6% |
Showing 1-25 of 54 reviews
Craig R.
Jul 2018
When they kept the appointment, it went fine. The technician was courteous and professional.
William S.
Feb 2018
After obtaining several quotes that were twice as high for the listed deal, I was skeptical. The price was honored, however, with no attempts to up-sell. I did opt for the UV system, which added slightly to the final invoice. Randy and Dennis arrived as scheduled and went about installing the system in a timely manner. They were very professional and explained details about the system thoroughly.
Kevin R.
Dec 2017
Randy did a great job
Response from Get Mo Cool Inc - Boca Raton
"Thank you for your review. If you need any additional services or simply have questions please don’t hesitate to call us. Thanks!"
Munira K.
Dec 2017
Went very well. Very professional and considerate. Randy installed the heater and was very professional and knowledgeable
Response from Get Mo Cool Inc - Boca Raton
"Thank you! We are glad that everything went well. It’[Member Information Removed] been unusually cold and we were glad to be able to get the heater installed. If you need anything else, please just let us know. Thank you for your business."
Cristina M.
Dec 2017
My A/C unit was broken, so I just got an estimate for a new compressor.
LAURA H.
Nov 2017
My appointment was originally scheduled from 1 to 4 p.m., I called at 11:45 a.m. to confirm so I took the afternoon off without pay. At 3:50 in the afternoon I got a call from the office wanting to reschedule my appointment till Friday. I could not take anymore time off of work and had to work Friday and Saturday. After being put on hold I was told that someone will be out between 5 and 8 p.m. At 6:03 I got a phone call and a text if I send me the technician was on his way so I raced home from my volunteering gig. And the tech did not show up till 8:30 p.m. He quickly identified the reason why the air conditioner wasn't working and repaired some wiring. He promised me somebody would be out the next day which was Thanksgiving Day. The tech was clearly tired from having worked a long day but did not lose his demeanor while working on my unit in the dark. Much to my surprise Dennis showed up promptly at 8:30 a.m. on Thanksgiving morning he worked for approximately one hour replacing the motor that needed to be replaced. I was extremely appreciative of him coming out on a holiday morning, and thanks to Dennis he saved Thanksgiving for us. We never really like the price we have to pay for a service and it was unavoidable for me this week
Response from Get Mo Cool Inc - Boca Raton
"Thanks for taking the time to write an in-depth review. We strive to be at every appointment on time, however, there are days where we have delays that create a domino effect through the day. We have noted your concerns and will be addressing them internally. We are glad that Dennis was able to get you cool on such a. Important day. If you need anything else in the future rest assured we will be there on time to provide the level of service you desire. Thank you for your business."
D W.
Nov 2017
Excellent. A very professional team, that performed superior workmanship.
Response from Get Mo Cool Inc - Boca Raton
"Thanks for your review. If you need anything in the future please feel free to contact us. We are here for you. Thank you."
Kelvin B.
Oct 2017
..
Response from Get Mo Cool Inc - Boca Raton
"Thank you for taking the time to complete the review. If you need anything further, please don’t hesitate to call us. We greatly appreciate your business."
Cherie B.
Sep 2017
I will post how it goes after the instillation on Monday 09/25/17
Susan B.
Sep 2017
what do u think?
Frank R.
Sep 2017
good xxxxxx
Rafael A.
Aug 2017
It was great. We just recently moved into our home and I saw an opportunity to do an inspection because of the price if any repairs are needed on our A/C. Danny came to our home and inspected our A/C. He was fantastic. He listened and answered all of my questions/concerns without a problem and helped me resolve some issues as well. Checked everything that was needed to be checked. Overall had a great experience and if at anytime I have a problem with my unit I will call Get Mo Cool to come right over! Thanks so much! it's a relief to find out nothing was wrong, but it was great reassurance from Danny.
Response from Get Mo Cool Inc - Boca Raton
"Thanks for such a great review, we truly appreciate it. We will always be there if you need us again. Our techs are trained to take the time to explain what we do to make you a more informed consumer. Thank you."
Dr. G.
Aug 2017
VERY WELL. VERY PROFESSIONAL AND THOROUGH
Response from Get Mo Cool Inc - Boca Raton
"Thank you. If you need anything else, please let us know. Kindest regards, The Get Mo Cool team."
Tito B.
Aug 2017
They did a good job of inspecting my ac and found that the coils needed cleaning. Did the job, paid them and they left.
Response from Get Mo Cool Inc - Boca Raton
"Thanks for the great review. If you require any additional services, please feel free to give us a call."
Chris L.
Aug 2017
The technician came out and told us that our ac system was fine. Yay! but we needed a new thermostat, fortunately he had the part with him and was able to fix it the same day. Overall, it was a good experience and I was charged for labor and the new thermostat which came out to $125.00. I did buy a maintenance agreement for an additonal fee which hopefully keep my system functional.
Response from Get Mo Cool Inc - Boca Raton
"Thanks! We only recommend the best possible solution that is actually needed to get your AC fixed and in may budget. We truly appreciate your business and if you need anything else please give us a call. Thank you."
JOHN T.
Aug 2017
We were misled by the installer to believe that our 1100 sq ft villa would have good service with a 2-ton unit (offered via Angie's List) as a replacement for our existing 2.5 ton unit. After a couple MONTHS of several visits from technicians and even a couple visits from the 'chief', an agreement was finally made to re-install a new 2.5 ton unit ... at a reasonable extra cost, of course. The stress of the insufficient cooling and multiple technician visits was compounded by the fact that we were also in the middle of showing our place for sale. We're glad everything was finally resolved, even tho' after the sale/closing!
Candy W.
Aug 2017
I wasn't very happy with them. I never got anything in writing, so I don't have any documentation that they were actually here. I dealt mostly with a man who spoke Spanish, and I couldn't understand him that well. The other person that was here was constantly on his cell phone outside the house, so I don't know what he knew was actually happening. So I'm just not happy with what I got. I was supposed to be first in the day, and I called a week or so before my appointment, and the woman said the whole week was completely opened. I could pick anytime I wanted, so I said I wanted first thing in the morning, and they didn't come until mid afternoon. I couldn't understand that.
Response from Get Mo Cool Inc - Boca Raton
"Thanks for your review. We appreciate your feedback."
Mary C.
Jul 2017
They were a very good company. They were very thorough. In the beginning, they put in an air conditioner that was too big, so they couldn't install it. They replaced it for a smaller one, and it is working okay now.
Response from Get Mo Cool Inc - Boca Raton
"Thank you for the opportunity to become a new customer of ours. We are glad to see that you had a great experience with the company. If you require any additional service feel free to reach out to us and will be glad to send whatever qualified technicians."
Jim L.
Jul 2017
Fine. I have no complaints. Happy to air conditioning again.
Response from Get Mo Cool Inc - Boca Raton
"Thanks for taking the time to post such a wonderful review. If we could do anything for you in the future please don't hesitate to let us know. We appreciate your business thank you."
Robert N.
Jun 2017
Appointment was scheduled for today in A.M. Received a call yesterday wanting to "smooth out the techs calls and could we do between 11:30 and 2:30 today. I said yes. At 3:30 I called their office and was told the tech was on the way. At 3:45 the tech called and said he was on the way arriving at about 4PM. He went to the air handler in my laundry room and took off the covers, and then tried to up sell me on sanitizing the air handler. Also on a higher quality ultra violet light. He NEVER checked the compressor or the drain both on the outside of the house. He said either he or the office would call me on the price of the burned out bulb. No Call. If the deal called for a 22 point check he did not perform.
Response from Get Mo Cool Inc - Boca Raton
"Thanks for taking the time to provide us with a review. We do our best to accommodate the availability of every customer and sometimes we get delayed due to technical issues on previous service calls. We offer services based on the needs of the repair to make sure that the AC unit is operational when we leave. We would like to extend a courtesy future visit if the need arises. We are here to help you if you need us."
LAURA H.
Jun 2017
Great. Impressed with ontime arrival.
Response from Get Mo Cool Inc - Boca Raton
"Thanks! We greatly appreciate such a positive review. If you need any further service, please reach out to us. We greatly appreciate your business."
Tom M.
Jun 2017
Totally confused on appointment times
Response from Get Mo Cool Inc - Boca Raton
"Greetings. During these hot summer days we do our best to accommodate as many appointments as possible and sometimes our service techs get delayed. We truly appreciate your business and understanding."
Dennis L.
May 2017
No complaints
Response from Get Mo Cool Inc - Boca Raton
"Thanks! We greatly appreciate your review. Please call us if you need anything else."
David K.
May 2017
Arrived two hours late. Did limited check and tried to sell extras.
Response from Get Mo Cool Inc - Boca Raton
"We always appreciate a review and it provides us with important information on how we can improve. We never take this for granted and strive to make sure every experience with us is a positive one. We welcome the opportunity to provide any additional services you might need in the future. Thanks for the opportunity to help you with all your AC needs."
Stanley B.
May 2017
OK!! Had no problem.
Response from Get Mo Cool Inc - Boca Raton
"Thank you for your review. If you should need our services again, please reach out to us."
Licensing
State Contractor License Requirements
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FAQ
Get Mo Cool Inc - Boca Raton is currently rated 4.3 overall out of 5.
Get Mo Cool Inc - Boca Raton accepts the following forms of payment: CreditCard
Yes, Get Mo Cool Inc - Boca Raton offers free project estimates.
No, Get Mo Cool Inc - Boca Raton does not offer eco-friendly accreditations.
Yes, Get Mo Cool Inc - Boca Raton offers emergency services.
No, Get Mo Cool Inc - Boca Raton does not offer warranties.