GF Company

In 2017, when I was looking to purchase a house in the Rockford area that was needing a full siding install I contacted GF Company in Belvidere. IL, who I found on Angie’s list and at that time GF Co had great reviews. Strangely enough these great reviews are no longer to be found on Angie’s List. It should also be noted there is a GF Siding in Cherry Valley. IL, this is Not the company that I did business with. Ariel Zmijewski (the owner) got me a quote quickly and I decided to purchase the house. A few months later in July 2017, I contacted Ariel again to discuss the finer points of the quote, the price was revised slightly and the Ariel mentioned that once a deposit was paid work could start 6-8 weeks later, but said the install would be finished before the cold weather arrived. I started creating a color layout and Ariel provided some feedback on what would work and not work. To this point I was very happy with progress. In September 2017 I paid a deposit of over $8k (about 44% of final price) and awaited updates for a start date. Nothing happened. In early March 2018 I contacted GF Co by phone stating that I had been very patient and they had had $8k as a deposit for the last 6 months and I had nothing to show for it. After a couple more calls and emails Ariel showed up with his foreman Mark and they said that work would start in the middle of the following week. Much to my surprise the work started on time. Over the course of the next 4 weeks Mark and his crew worked hard, only missing a few days due to bad weather, I even agreed to having some extra work done by the team, some wooden entrance steps that needed replacing for an additional $2.5k. By early May 2018 the job was finished the house looked great and I was very happy with the work and appearance and was getting compliments from neighbors too. The balance of owed of over $10k was paid with 48 hours of the work being finished. Again I was happy with work done, until… A few months after the install a TV cable box started having troubles. Cut a long story short the wall socket died because cable was suddenly defective, also the crew had moved the exterior cable input box and this didn’t help the issue. Comcast fixed it, but I now have an exterior cable showing and they had to drill through the siding. Then around Halloween 2018, less than six months after having the install completed, I noticed that a piece of siding (6ft approx.) had become detached underneath a window, trying to pop it back into place did not resolve the issue. After checking all the other exterior windows I noticed 1 other window was about to do the same thing. I called the GF Company main number and left a message with the receptionist for Ariel to contact me. No response. I called again a couple of times and left more messages still no response. In March 2019 siding problem under windows still Not fixed, I called GF Company again, no answer, and no voice mail. I called a couple more times on different days still no answer or voice mail. I then sent an email to the company and to my surprise I received a response from Ariel stating this was the first that he had heard of it. About a week later (3/26/19) he showed up at my house to view the problem. Ariel stated that he would get someone over to fix the problem, but would not give me a date or time. On 4/2/19 I emailed Ariel again asking for confirmation of a repair date ? Nothing but crickets… On 4/30/19, I sent another email to Ariel requesting that the repairs be completed before the end of May 2019, again no response. Quote / contract says: Customers will receive a Lifetime Warranty on Material and Workmanship Reported GF Company to Illinois BBB on 6/5/19.

we had a large double window two windows one opening replaced they did a a good job made that room much warmer in winter which is what we were after it is now the warmest room in the house in the winter which is good as it is the room we spend most our time in. will defiantly be having them out to price gutters when we are ready in the spring.

terrible is an understatement!!! signed a contract and gave 1/2 of total cost in april. work was to start 1st part of june.(6 weeks from deposit). roof was started aug 31. siding stated oct.12. siding was defective. 2nd batch delivered oct.26. gutters started 12/1/17. 12/3/17..... still waiting for job completetion on siding. on 11/6/17 (approx.) ARIEL the OWNER was here to rectify the problems the roofing crew left. my husband asked him to talk when Ariel thought he was done, NEVER HAPPENED!!!!! AND, as Atriel was leaving, he drained his air compressor reservoir down our driveway that had recently been resealed and into the cul-de-sac, leaving an oil trail the entire way. Ariel said he would rectify this. as of today(12/3/17) we still have an oil trail down the length of our driveway. this companies employees constantly promised to be onsite to work and do not show up for hours(or days)) after promised, there is absolutely zero communication from this company/office/owner unless you constantly hound them. everyday they make empty promises and don't show up to do the work. I would not recommend this company to anyone.............even if I was paid to. if asked to give this company a "star" rating, mine would be a NEGATIVE five (at least)

They were very responsive in providing a quotation for the gutter replacement and the price was competitive. They were very busy so there was a bit of a delay in completing the work. They advised they were 3-4 weeks out and the work was done 5-6 weeks after signing the contract. The workers were very professional and did high quality work, they were done in less than two days. We are pleased with the final product.

Great, they did a nice, clean installation. I would recommend them and use them again in the future.

They were very helpful on advising on specifications. In general, I found roofers specifying roof replacement the cheapest way possible rather than what is most cost effective long-term. Once, I got multiple contractors matching on specs, GF was clearly cost competitive, particularly given no subcontractor usage. Actual install was smooth except for two things. It took more time than they budgeted for, but they handled that well and didn't try to ask for extra payment. Second, they discovered that the backing of the house's original aluminum siding was rotten when they were installing new flashing. Understandably, they didn't want to put it back up as is (which I can appreciate). Thankfully, they were able to provide a cost effective answer regarding new siding, as I didn't want to have to big that out with everything already torn up.

Very well, they were professional and prompt.

I would totally recommend this company! Ariel went above and beyond for me when replacing my roof and gutters! Ariel would call me and let me know he was on the way or if he was running even 5 minutes behind. My house looks great and I will be using them again come spring to start replacing some of my windows. Thank you Ariel! Your crew was great, too.

Very professional & courteous. Very quick work.

Excellent.

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A few miscommunication hiccups early, but wonderful response after.

Great job looks good done in one day.

I would like to say that we would use GF Company in the future. <br /> The Positive: <br />  The sales representative, Ken Jr., was astounding.  His knowledge of his field was excellent and I enjoyed talking with him.  He was also very thorough with his estimate and writing down in great detail what we wanted to have done.  I hope we get him as our sales representative when it is time to do our roof or our windows. <br /> The work was done exactly as Ken Jr. had written on the estimate.  For the most part the work matches the current look of the shed and it has already filled the water barrel.   <br /> The Negatives: <br /> It was difficult to communicate with GF Company.  We had originally received a quote from Rick a year before the work was done and we contacted GF Company many times to speak with him about getting the work done, but none of our phone calls were returned.  Finally we asked for someone new and we got Ken Jr. sent to us. <br /> After we paid our half-down deposit, we were told that we would get a call in about three weeks to find a date for the work to be done.  After about 5 weeks we tried contacting GF Company.  One phone call had us speaking with a lady on the phone who said that someone would call us back soon, but that never happened. <br /> We never received a call to tell us when the work would be done as we wanted to have someone home to make sure things were done to our specifications.  Several days after our phone call was not returned, we received a text message from our neighbor telling us that someone was doing work on our property, but my wife and I were both at work and by time we got home the work was done.  Since Ken Jr. did such a great job with writing down what we wanted, we did not have any issues with what was done. <br /> It appears that one of the items created on site for our downspout on the shed was likely spray painted on site.  The paint job has already faded, but we can find some paint to paint it again. <br /> Overall, it sounds like we had a bad experience, but we did not.  The work that was done was done well and the sales representative we worked with was very knowledgeable.  We would use GF Company again and recommend them, but encourage folks to have patience with communication. <br />

Very professional.

Working with Darrell was very comfortable. His estimates were detailed, and he explained everything that needed to be done. The roof and repairs were done to my satisfaction.

All workers were on time & worked quickly. They worked w/ our budget to give us a good deal for good work.

Overall the response time from inquiry to call back was great. Estimate very timely.

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Had to schedule as I was on vacation, but came quickly.

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