GIS Contracting, LLC

We had GIS Contracting do extensive- interior and exterior- remodeling work on our home in late 2017. There were some red flags early on, but things seemed to be going well enough and we had already paid the deposit up front so we continued with the project anyways. Unfortunately, things only got worse. Their work ended when we confronted them with a list of things that needed to be fixed or finished and they refused to come back out, saying that with the remaining amount we owed them (less than $1,000) we could get someone else to do the things we were unhappy with. We made several attempts to talk to them to reach a resolution until the company owner stopped responding to our messages. We finally were able to hire an attorney to try to recover some of our losses. After a long and drawn-out legal process, we have come away with nothing. GIS’ settlement offer was for them to come out and repair things (a partial list of the items they did wrong) themselves. We were willing to accept this if they would agree to do the repairs under the supervision and meet the approval of a certified structural engineer that we would hire and pay for (they did not want to pay for this service). They refused to do that and we can't afford to pursue this to court, so we decided it would literally be better to get nothing than to have GIS do any work on our house again. That’s how bad their work on our house was. Below is (an abbreviated) list of problems from the work GIS did on our house: • from the certified structural engineer’s written report after evaluation of where GIS added concrete to make our porch all one level and add a portico: “The porches have no footings and are founded at grade. As a result of the this, the porches have settled and caused damage to the framed structure of the house and to the other, existing portions of the front porch (spalling concrete and cracks in the porch slab). These porches will continue to settle and will not perform as intended. Continued damage to the home may result due to the poor quality of the concrete flatwork. The concrete slab was also poured against bare framing of the north renovated garage area, and the settlement of the slab has caused a gap to exist with an opening into the wall cavity. The area should have been flashed and have solid sheathing below the lap siding. As constructed, the sheathing/concrete interface will allow water to enter the interior of the home.” • Mortar between stone at front posts began cracking/crumbling away within a week or two of it being done and at least two of the stones are completely detached now. • a leak in the flashing around the chimney GIS installed was discovered when we went into the attic and saw water pooled up around the chimney in the attic. Part of the truss members display signs of water damage and wood rot. • When ceiling sheet rock in living room was replaced, new insulation was also supposed to be put in. However, there are large areas where there is none and what was put in was done so sloppily; some of it hanging over electrical wires. ● No soffit venting under front porch. Insufficient venting in the back and sides. The portico soffit was not given any ventilation and because it is an addition that is not connected to the attic space, it has zero ventilation. It is now sagging, which we suspect is due to the lack of ventilation leading to moisture build-up. • The tile was grouted with a color other than what we had selected. No moisture barrier, membrane, or coating of any kind was used to prevent cracking and tile shifting despite repeated requests and written instructions asking them to do so. A broken tile and areas with cracking grout appeared within a year. • During construction inside the house the A/C unit inside started leaking, puddling up in the return and draining into the hallway. They were tearing down drywall, breaking up concrete, sanding joint compound, etc.… and never masked off the hallway where the A/C return plenum is. After this, we had problems with the A/C leaking off and on for the next 4-5 months and had to have A/C repair people out 4 times before the problem was finally resolved. Coils had to be cleaned, drain pipe replaced and insulation replaced inside the return. Additional drywall damage in the bathroom resulted from the A/C leaking. • fireplace surround was not properly secured to the wall and poorly constructed. the mantle was made with a single sheet of pine that was twisted and cupped, and had 6 large knots that were left unfilled. • Window casing installed with ¼” gaps, allowing outdoor air to flow through. • Some trim was installed so poorly that we told them it was unacceptable and to redo it. They said it was because the walls were so uneven, as though it would be impossible to fix. Some doors were trimmed with 2 different types of trim. Some doors were trimmed with old trim that had been removed from other doors (it was obvious because it had scratches and dirt from our dogs). • None of the wood knots were sealed on the exterior before they painted the pine so within 6 months all the knots had bled through creating a polka-dot look. • No caulk around outside fixtures ● Gutters installed at back of house dismounted. Several leaks in gutters. Downspouts on the back of the house do not aim the water run-off away from the house, but rather to where the water will flow back and gather at the foundation. ● We did not receive, even upon asking, verification that electrical work was done by properly licensed workers I won’t tell you not to hire them because I think you’re smart enough to make your own decision about what would be in your best interest knowing the problems that we had with them. We gave them many opportunities to try to resolve things and we got nothing. We just hope that others won’t go through what we did and face such a loss of money, time, and energy.

They were very helpful and respectful with my property. Did a good job, the were very innovative and keep the area clean. They are particularly freat painter of my stucco.

Working with GIS Contracting made my life incredibly easier when going through a remodel of a home I had recently purchased. They also made remodeling my rental home way easier than I thought it would be. Tony (the owner) treats you like you are a member of his family and goes out of his way to make his customers happy. I never once thought I was being haggled or "nickeled & dimed" when it came to pricing. It was always fair and beat out all of the other competition that I found. And talk about quality! Everything GIS Contracting did for me was professional grade and completed within a timely manner. I would absolutely recommend this company to anyone thinking of going through a remodel or even small tasks around the house, business, etc...

They were excellent,on time and did outstanding job.

Couldn't have been more satisfied! Stucco work and all painting were really stellar. We have also had two other rental Properties painted -including cabinets and doors -always great results. They are reasonable but thorough. As with anyone doing work for you - clear communication -and scope details specified on both ends makes for good relationship and satisfaction. We have had that with GIS - Tony and team.

Phenomenal Job! If you want your project-whatever it is-o look great- I would highly recommend GIS Contracting!