Goettl’s High Desert Mechanical

I called them for an appointment and was told that the service call was a minimum $95, which would apply to the cost of the repair. When the tech arrived and looked at the unit, he produced a quote for $500 for a "DC wiring repair" or over $1200 to fix the DC wiring and replace a capacitor as a precautionary measure. I believed the lower estimate to be two to three times reasonable, and the higher estimate to be highway robbery as I had previously priced the capacitor at $60. I sent the tech packing, content to pay the $95 for the service call and look elsewhere. When I went to look over the problem once more, I discovered that the thermostat had become disconnected from the heater (4 wires!). Goettls wanted $500 to re-connect a thermostat, and over $500 more for a $60 capacitor which they "recommend" but I clearly don't need. After 5 minutes of work, the thermostat works and the heater is back in service.

Great job by crew - personable, professional and explained entire process; answered all our questions.

So glad I finally decided on Goettl to complete this project. The crew was competent ,friendly, and answered all my questions as the work progressed.

He replaced a part and stuck around to make sure it was working the way it should.

First time out, tech spent about a half hour testing and checking. Determine it needed a control circuit board replaced. Would've been super if they had the board in stock, but alas, it had to be ordered. Board came in a week later, we scheduled for the following day, badda bing, bada boom, Bob's your uncle. Furnace is functioning like a champ.

The unit was installed and one week later they sent a Quality Assurance representative out to check the installation. He reported that everything looked good. BUT, I have now had the unit for four months and have had to call Goettl out five times because the unit wasn't working.

Installation was performed in a very competent and professional manner.

They came out once and repaired it, but it wasn't complete. They earned my trust by returning soon, spending a great deal of time, fixing it completely and not charging extra.

Great job, no problems

The compressor is working very good. It is now running considerably quieter and more efficiently than before Justin showed up. We are pleased with the service.

easy and professional they go the extra mile

Could not believe how professional and excellent these installers were. From sales, project manager, and the installation technicians, they all had excellent knowledge of their products and installation expertise. I've been in construction my entire life. Wish I had known about this company decades ago. Cannot say enough about them. When you want the best, give this company a call.

Very well, as expected

Just fine..

Very well. 88% improvement in duct integrity and air flow.

No complaints

unknown

They put in a geothermal system for us. It was not good at all. They should have not lied. They lied about rebates and deadlines.

unknown

They arrived on tiime. Accepted my 5% coupon for all but the $80 service call. Added some majic leak stop I'm skeptical about. 

The team of guys arrived on time. The guys were very nice and professional and installed air conditioner, thermostat, then cleaned up all areas where they had been working have used Goettl for ten years and always pleased.

The three installers were very professional and did the installation in a very timely manor. They new their job well and cleaned up after the job was finished. <br />

3 Workers showed up on time as scheduled, unloaded equipment removed old unit and replaced with new. Worked quietly, No phone calls completed in 4 hours, cleaned up and tested unit. Demonstrated how to use new thermostat.

unknown

Caeras and Jess from Goettle's were on time. They went right to work and did an excellent job. Everything worked perfect and they left the place clean and in order. Would recommend without hesitation!