Golden Foundation & Construction

The job went very badly. On the first day the worker pried a live 240V cable from a beam without our knowledge, using a screw driver. He broke the insulation, creating a large spark, and melting the screw driver. This created a fire behind our range at the receptacle. It caused a lot of damage and melted the 1/2" gas line that runs to the stove. Thankfully, we were home at the time and smelled smoke. For the first 20 minutes after the initial spark, the workmen repeatedly told us that nothing was wrong, and that it's normal to continue to smell smoke like that after a spark. Then, they decided to leave for a break. Around that time, dark smoke began to billow into the kitchen. We called 911 and told the workmen to stay put. At that point, the workmen tried to spray water from the garden hose under the house, which is obviously a very bad idea with an electrical fire. Thankfully, the firemen arrived quickly and put out the fire. However, there was significant damage to the kitchen, and it has been out of service since January 15 when the incident occurred. A contractor is currently replacing the kitchen backsplash and sheetrock, painting, and installing a new oven. Our insurance has been helpful in paying for the repairs. They have also attempted to contact Golden without success. I have contacted them numerous times and David answers the phone every time. He always says that he will ask Jay, the owner, and his Mom (Miss Lois?) to call me back but I have never received a call back. On one occasion, I called later in the day, reached Jay, and asked for the return of our deposit. He declined, and offered to come and finish the job instead. I said that we would not use Golden again, and he hung up. We want to recoup the deposit that they cashed. Golden will not return the deposit even though no work was done. Literally the first thing the workmen did was set fire to our house. Their insurance should be liable for paying our deductible and Golden should return the deposit. However, they won't communicate with us or our insurance company. When the owners arrived at the house on the day of the fire, they immediately started coming up with excuses for why they were not responsible for starting the fire. Jay's Mom said that the wiring was old. The whole house was rewired two years ago by a master electrician. She then said the oven wasn't wired correctly. Our insurance company had a qualified electrician come over and inspect the wiring, and it was all correct. Since the fire, we have spoken to several other people who have had bad experiences with Golden. Please don't waste your money and time on Golden. They are not to be trusted.

Completed properly

Work was done within about a week of accepting the bid. Took 3 days. Standard payment - 1/2 up front & rest on completion. They aren't the cheapest & overbuild a bit, but are reasonably priced & the work is really good. Would recommend & use again if ever have issues on another home.

Very well <br />

Don't let their lowerest quote fools you! They are the best, trust me. I will hire them anytime. <br />

unknown

The foundation inspection went well, the Golden team was knowledgeable and willing to answer any questions. They finished the foundation inspection and explained the findings, they also explained what to look for and to keep "an eye on". <br />

they were professional and prompt <br />

.

unknown

This was very good work.

They were great.  Mr. Golden gave a very detailed and professional description of what was needed and what would be done.  The crew showed up on time and did a great job of cleaning up.  I would recommend this company. <br />

They scheduled very quickly.  When he arrived, it turned out that I needed an engineer for my specific issue, but he went around the house anyway with me to point out signs of foundation movement to watch out for and didn't charge me for the call.  He offered to refer me to an engineer and his office called with the information within minutes.  Very responsive, very helpful, amazing service. <br />

Called the evening before to confirm.  Showed up on time both days.  Finished early and put everything back (dirt, plants).  The owner came out to check on their work at the end and helped them with the fine tuning.  Nice people - kept me informed every step of the way. <br />

Golden was willing to take on this project after other companies that I contacted refused to due to the complicated nature of the repair. I have a very old house. It has been remodeled, but it had numerous foundation issues. Golden was willing to do the work and offered a very good price. Not only is my house old, but one side was significantly lower than the other (over 4 inches). Golden attempted to level the house, but 4 inches was a tough amount to raise one side. They carefully monitored the raise and stopped when they felt it was at a good level. They weren't able to start on the date that they originally gave me, but once they started they were very reliable. They called to keep me informed about the delay on the start time and we were able to work out a new start day. <br />

building is not falling down.  so it is all good. <br />

unknown

They were very courteous and professional.  Provided a lot of information and answered all questions.  They provided a write-up of the inspection including measurements, etc.  They gave me their professional opinion of what it would probably cost to make repairs, however they did not provide an estimate to do the work themselves.  They suggested that since I was in a townhome that I try to find out who did my neighbor's work. <br />

unknown

Great company! They did a great job! <em> </em>I'd use them again.

Provider showed up on time and performed foundation inspection as promised. Provider worked efficiently and professionally. <br />

report laconic, not informative enough <br />

The owner of Golden Foundation and his brother came out to look at a crack in our foundation that we discovered after we pulled up carpet in a room.  We needed to have a professional opinion/ suggestions on how to appropriately handle the situation.  The owner was very thorough in his investigation and put our minds at easy because the crack ended up only being superficial.  He spent 2 hours with us walking the entire inside/ outside of the house and provided us with a lot of knowledge about the construction of our home.  We were very impressed with the professionalism, knowledge and honesty of the owner and his brother.  We did not need any work done at this time for the house but will definitely use this company in the future for any foundation needs.  Great guys! <br />

<p>Went well.  No major issues.</p> <br />

EXCELLENT WORK, COURTEOUS  WORKERS, I AM WELL SATISFIED WITH THE WORK PERFORMED. <br /> S.J. WOMACK <br />