Goodroad & Gat, Inc.

I couldn't have handled everything required to dry out the wood and avoid any mold issues by myself at that time, let alone get all the Information required to the insurance company and negotiate with them. Because of Bryan I didnt have to. He took over and arranged everything. He recommended a company to do all work required to tear out the drywall, assess for asbestos, set up the fans in both units, and make sure they identified all the damage and got it dried out. He had the company partner call me and explain their process and why he was sending in one of his foremen....because his house was undergoing a more extensive repair at the time. Bryan interfaced setting up the timing so the repair went as smoothly and quickly as possible and, because of his relationship with the company they merely put a claim on the insurance monies when they arrived. Bryan even hired a packing company to send in a crew to pack up everything in my tenant's kitchen where most of the upstairs damage occurred and my living room and bathroom. The only unpleasant experience I had was American Craftsman, the moving company They packed everything without asking and put it God knows where. The woman who packed my bathroom told me she'd left everything from below my sink under the dining room table believing I would need access to it. When I looked I realized I had no idea where all my shower tools were or the stuff I use from my medicine cabinet. What she gave me access to was cleaning supplies! Then they didn't speak to my tenants, who were on sight, but merely packed up their kitchen and took it all with them to put in their storage. This included utensils, the microwave, the coffee maker and the toaster! The tenants were furious and refused to pay rent from then on. And when the walls and floors were dried out American Craftsman refused to return any stored items until their bill was paid! The most expensive payment of the entire clean up was USELESS. Their portion of the insurance proceeds was well over $7,000! The asbestos and dry out cost $1,500 less and actually did something for their money. By October I collected my insurance check for nearly $36,000. Then the fun began with getting everyone with a claim on the money to sign the check and find that Chase Mortgage seized the entire amount and would only give me 1/3 of the total when I satisfied them I was doing everything their way. So I paid $13,000 to the emergency services out of my pocket and the $5,400 to my private adjuster and when I asked Chase to reimburse me they said no. That's where the real fun begins so if you have a good relationship with anybody with power to threaten your mortgage company use them to get your money so you can hire a contractor to rebuild! Chase wants to see the proof of rebuilding BEFORE they release the money. Best part of my whole experience was Bryan and Goodroad and Gat. <br />

Bryan was a godsend to us. We were having a very difficult time with our insurance company, who were not handling our claim to the best of their ability. Bryan saw to it that we were his #1 priority. He was so knowledgeable about the entire experience and held our hand the entire way through. Bryan saw to it that our insurance company was held responsible for the payout to fix the damage to our home. He made us feel very well taken care of and took control of the entire situation...which was great considering how frustrating and heartbreaking the experience was (until Bryan came along).  He made sure that we were aware of each step and that we were fully satisfied. I honestly cannot recommend him enough...he made a terrible experience into an easy one.

I want to let people know that its true insurance companies are out for themselves and NOT there to help you in your time of need.  After endless hours of trying to get my insurance company to pay for the repair to my home I was finally referred to Goodroad & Gat, Inc. They were able to fight to get the money I need to fix my home. It took some time but they were successful.  I wish I would have known what a Public Adjuster was before I spent months trying to get my claim paid on my own. Everyone that has an insurance claim should call Goodroad & Gat, Inc. They are on your side! <br />

We felt that our insurance company was giving us the run around. From the moment the insurance company's adjuster knew that Goodroad & Gat is involved, the game changed! Suddenly he become more friendly and accommodating. Suddenly we could move out to a hotel instead of living with the mass, and the evaluation of our claim changed dramatically. We don't know how we could repair our home with out these guys. The got us enough money to do the job right! We highly recommend Goodroad & Gat and their great staff. <br />