Griff's Mulch Service

Immediately responsive to phone call and larger quantity needed (18 cubic yards of pine bark this year to cover additional areas). Punctual and professional with full yard cleanup afterwards. Same excellent service as before. For many years, we applied pine bark mulch ourselves, one bag at a time - their service is far more efficient and effective.

Everything done as expected - this is our third time with Griff's - will use again

Overall very good experience.

Very pleased with the outcome. Troy is a really good guy who does really good work. He came out the next day after I called him, too. Very accessible. I plan to have him come back every year.

Nice person,easy to work with. Next time I will have a set agenda of things that need to be completed and make sure company does those things.

He was very nice. However, he was here for 30 minutes and did little work.

The appointment was for 9:30 on the 22nd of March. The night before the company called and changed it to 12:30 and he showed up after 2:00. Prior to the appointment I called and emailed requesting that my primary concern was to have the shrubs and bushes trimmed around my house and wanted to make certain they brought the proper equipment. I was also told I would have two workers for two hours, which was fine. One person showed up without the hedge trimmers and said he does not supply the bags for debris. Fortunately I had bags and my neighbor had a hedge clipper. The job was unsatisfactory and not completed. The person left after two hours and never completed the task nor advised e of his departure.

It was one person who was several hours late. I was promised 4 hours of lawn clean up. He was to do four hours of lawn clean up and he worked for 40 minutes. it was horrible job and not even fully mulched and he did not clean out beds just pored over all the leaves and acorns. He also borrowed lawn equipment and did not return to me he left on porch. He used my trimmer for my neighbor. He was at both homes less than 2 hours. I could do mulch better than him and I purchased the mulch. He did not pick up leaves or lawn debris. I want a refund. I do not trust Angie's list for providers.

Terrible. Representative recommmended only shrubs that were visible at my neighbors. And I had to prompt him many tim s. Had no harmony sense or color scheme and did not take environmental factors into account. No thought was involved. He was a mulch salesman, not a landscape designer. After two weeks, there was no documentation, so I complained and it dragged on. Complained to Angie and she finally gave me a refund. Terrible experience. Not only with the provider, but sadly, also with Angie.

Griff's Mulch Service never contacted us to confirm service, so we contacted them the day before. The guy on the phone said they were too busy to get to us and rescheduled for a few days later. This was after my husband had already scheduled to be home during the day for them. A few days later, it was rainy so they again rescheduled for the following week. Again, my husband set aside time to be home for them. When the 3rd scheduled day came, the same guy sent a text message saying they would be there at 1 pm instead of 12 pm. At 1:45pm my husband had still not heard anything so he called and the guy said he was still working on another job and would come when he was done. My husband asked the man to keep him updated. However, at 3:45pm, still no call and no show. My husband called back and received no answer. At 4:30pm the man called back and said they would not be able to make it. UNACCEPTABLE! I understand they are busy and probably received a lot of business from deals they were offering, but this is absolutely horrible customer service and business management. They should have planned better so they did not keep putting us off and inconveniencing my husband, who stayed home all day for them (so he could show them the work we needed done). At the very least, they could have called much sooner to say they could not make it. Unbelievably poor service, we will never go to Griff's Mulch Service for any type of job ever again. I cannot believe a horrible company like this is even on Angie's List. They should really re-evaluate having them represent the good Angie's List name.

Excellent!

As with first encounter, very professional, courteous and efficient. We called, they scheduled, they came. Contacted us an hour ahead of estimated arrival time to tell us that crew was behind and provide updated time - thank you. Cleaned up residual pine bark from driveway so neat final presentation. We have a garden/yard with hardwoods, native plants and grasses and ornamentals. The pine bark mulch makes a tremendous difference not just in appearance but weeding and reducing water needs. We recommend Grif's Mulch Service and will contact them next year as needed. Appreciate that they come over to Pinellas County.

<p>We were pleased with the job provided by Troy and his workers. They did not skimp on the mulch and it looks great. They started work the day after giving an estimate. The work was completed in a timely fashion. Be sure and ask about any price to haul away debris as we were charged an extra fee for hauling. </p> <p><br /></p>

The business was suppose to show up this morning, but never came. I called them to see why, and they said they were not coming and were no longer doing the deal!

No show this morning. I called and spoke to the owner when they were 45 minutes late. He told me they were not honoring the deal because they would lose money. I asked why they didn't at least call me to tell me that they weren't coming... He was totally unconcerned that I had counted on them and told me I could contact Angie's List for a refund. If there was a triple FFF rating I would give it to this company for not being honorable and for not caring. Unfortunately for Griff's Mulch, I was planning to ask them for an estimate on mulching all my plant beds and other future services and two of my neighbors were going to ask the about services too. They lost 3 customers today.

I scheduled with them twice and they did not come out either time. The first time they called and they said they had some unforeseen situation that happened. The second time they just did not show up. I am using someone else.

Terribly. My appointment was at 8am, he actually started working around 2pm. I paid for four hours of work; he did less than an hour, said he forgot his lawn mower, then weedeater, then left and never returned back to finish the work. I'm astounded that a refund for services wasn't offered.

Not good. First off when we called to confirm the time we were told "travel time is included in the 4 hours" although that is not stated anywhere on the offer. Arrived 1 1/2 hours late so my wife needed to tell him what needed to be done rather than me since I had a business meeting. Only 1 person showed up, so my wife had to hold the plastic bags for him to fill. When my call ended I went outside to check on the progress and he was on the phone booking other business! At that point I was done and just wanted this to end. I had a plant we needed trimmed but decided to cut our losses. First and last time for Angie's list. Learned a valuable lesson. In a few months once our shed is built we will be hiring someone to sod the entire back yard and I know who we will NOT be using.

Troy was immediately responsive--came 1 day after my initial inquiry. He was up front about costs and job options. He got more done in 1 day than I could have in a week. Our front yard has never looked better and we had let it go to a state of ugliness before he came. We're pleased with the job.

Fast service and very professionally done. Would hire again if needed.

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Instant gratification! From phone call to finished project: 3 hours! The work was done meticulously and the mulch itself is high quality. Troy is a pleasure to work with and I will certainly have him come again.

It went great, Troy did a wonderful job, the vines were choking my bushes out.

Troy, Vince & Sammy showed up and did an amazing job. They were at my house for 3.5 hours and cleared all the weeds. They had a lot to do as our Florida yard was totally out of control due to all of the recent rain. They sprayed and put down mulch-worked non-stop in the heat and humidity. On top of that they came on Saturday because the rain had delayed them coming sooner. My husband was very pleased when he came home and saw all that was done. I have already recommended them to my friends and neighbors as I was so impressed with their work. Their professionalism was top notch, they were polite and focused and I enjoyed talking to them as they worked.

Great service at great price. Coordinated with Troy via Angie's List app - including getting a quote. Denise from his company called me to schedule. Came in and did the great job. Troy, Denise and the person who helped Troy do the job were all nice and pleasant.