Grout Expert

4.66 |154 Verified Ratings
Write a Review

Grout Expert

4.66 | 154 Verified Ratings
Write a Review

847-356-6928

38590 N Munn Rd.
Lake Villa, IL 60046
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Profile
Grout Expert


The Grout Experts can restore your tile and grout to it’s original beauty. 14 YEARS IN BUSINESS

Grout cleaning, tile cleaning, grout sealing and grout staining increase the value of your home or business while saving you 70% off the cost of replacement! Ready for a FREE Estimate? We are the experts on Large Commercial as well as Small Residential grout cleaning, tile cleaning and restoration projects. The Grout Experts can professionally identify and solve tile and grout issues such as dirty grout, grout haze, improper sealing, inconsistent grout color, mildew and stains. Re-Grouting Replace Cracked Tile Tub Reglazing Tile & Grout Clean and Stain Sealing Caulking Tile Installation Water Damage Restoration Stone and Marble Restoration

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Chicago
  • Hoffman Estates
  • Schaumburg
  • Palatine
  • Evanston
  • Oak Park
  • Des Plaines
  • Melrose Park
  • Arlington Heights
  • Crystal Lake
  • Waukegan
  • North Chicago
  • Lincolnwood
  • Skokie
  • Glenview
  • Northbrook
  • Highland Park
  • Kenosha
  • Schiller Park
  • Elk Grove Village
  • Barrington
  • McHenry
  • River Forest
  • Antioch
  • Wheeling
  • Vernon Hills
  • Glencoe
  • Harvard
  • Alden
  • Rolling Meadows
  • Lake Zurich
  • Round Lake
  • Cary
  • Gurnee
  • Wadsworth
  • Racine
  • Fox River Grove
  • Lake Forest
  • Libertyville
  • Genoa City
  • Lake Villa
  • Park Ridge
  • Stone Park
  • Fort Sheridan
  • Richmond
  • Lake in the Hills
  • Prospect Heights
  • Morton Grove
  • Winthrop Harbor
  • Mundelein
  • Deerfield
  • Winnetka
  • Elmwood Park
  • Great Lakes
  • Burlington
  • Ingleside
  • Wonder Lake
  • Kenilworth
  • Island Lake
  • Spring Grove
  • Zion
  • Buffalo Grove
  • Woodstock
  • Huntley
  • Golf
  • Pleasant Prairie
  • Union
  • Wauconda
  • Lincolnshire
  • Ringwood
  • Elkhorn
  • Highwood
  • Wilmette
  • Franklin Park
  • Grayslake
  • Algonquin
  • Fox Lake
  • Mount Prospect
  • Fontana
  • Lake Bluff
  • Niles
  • Harwood Heights
  • See All >

Services Offered

Tile
  • Ceramic & Porcelain Tile Repair
  • Natural Stone Tile Repair
  • Clean Tile & Grout
  • Stone & Marble Polishing
  • Grout Replace or Repair

Areas of Expertise

  • We have a total of over 500 reviews on Google, AngiesList, Yelp, and HomeAdvisor!
  • Regrouting, Cleaning and Sealing, Staining, Tile Replacement, Caulking, Water Damage
  • Wall Repair, Bathrooms, Kitchens, Bathtubs and Showers, Walls and Floors
  • Marble Restoration, I reglaze TUBS, Commercial Cleaning, Total Demolition and
  • Much More!

Product Brands Used

  • LATICRETE / LATISOL CAULK & GROUT

Quick Facts

Business Hours
Monday:
8:00 AM to 6:00 PM
Tuesday:
8:00 AM to 6:00 PM
Wednesday:
8:00 AM to 6:00 PM
Thursday:
8:00 AM to 6:00 PM
Friday:
8:00 AM to 5:00 PM
Saturday:
8:00 AM to 12:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Warranty Description: 12 months caulk / grout

Credentials

In Business Since: 2006
Green Certifications
  • Builditgreen.org - Certified Green Building Professional
  • Green Seal Certification - www.greenseal.org
  • LEED Certification for Individuals: LEED Accredited Professional (LEEDAP)
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 09-30-2019
Type: Worker's Compensation
Amount:
Expiration: 09-30-2019
Awards
  • ANGIE'S LIST SUPER SERVICE AWARD 2011, 2012, 2013,2014 2017 2018
  • # 1 ranking in the Maintenance and Grout Repair category from Entrepreneur Magazine for 2009 and 2008,
  • BEST OF WHEELING GROUT REPAIR 2012 2013 2015 2017 2018
  • The Best of Wheeling Award - 2014 2015 2016 2017 2018 Hall Of Fame
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Girl Scouts

Local Church Affiliations

Officer for Neighborhood Subdivision

Chamber Commerce

How We Got Started

I chose to work in this industry because I LOVE WORKING WITH CUSTOMERS.

We started in this industry in 2006.

We describe our business as Family owned and operated

How many jobs have we done

Over 16800

 

Photos
Grout Expert


My Work
1 Projects
Save $50 on Services OVER $400 Save $50
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Ratings & Reviews
Grout Expert

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 154
  Page 1 of 16
Sort by newest   Date ▼   Rating  
5.0   |  
Review by in Chicago, IL
Grout Experts completely re-grouted and caulked a bathtub in my new home, as well as cleaning, polishing, and sealing a custom slate shower. Not only did they do great work, but provided clear communication throughout the process. Their employees were extremely professional and patient in explaining the steps involved. Previously I worked with their competitor and they did an OK job but really messed up when it came to the customer service aspect. Grout Experts succeeded with quality workmanship and personal attention to detail. Thanks!
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2.0   |  
The job (removing/replacing silicone edging around 2 showers, and kitchen sink) and adding grout to an ile along one seam was quoted for $485. I asked owner if he could do job for $450 (taking 3-4 hours) beforehand, and he agreed. The actual job took 1.5 hours Which meant to me I grossly overpaid - the time and skill needed was worth maybe $300, generously. I emailed owner 2x with my complaint about being gouged, and he never responded. I had to clean up after the guy - dry gritty substance on floor and old silicone pieces, but otherwise work seemed sound.
Response by Grout Expert: Geri, You called and asked us to lower the price to match a competitor. We lower it to $450. We charge $175 each for bathroom. The master and your daughters room. We rebonded 2 tiles and replaced the grout. We also recaulked the Kitchen sink and a backsplash. We also gave you a $70 discount. Our jobs are quote by "the job" not by the hour as each one is unique and different. Our technician said the job went great and was never told anything about being "gouged". We attempted to call you and never received a response. I am sorry to hear of your frustration and again I assure you you were not grossly overcharged. Thank you
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5.0   |  
Review by in Inverness, IL
They cane out quickly and were very professional. I thought their pricing was very reasonable. I would definitely use again
Response by Grout Expert: Cathy, Thank you for the 5 Star review. I am glad we could meet and exceed your expectations and hope we could be of service to you for any future needs. Thank you, Kim
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5.0   |  
Review by in Arlington Heights, IL
First of all they were very professional and were accommodating to our needs! We really needed some help due to the fact that our shower door was not installed properly. Kevin (the owner) extended a hand by giving me a list of people who could help with our shower door! After this was done, we were able to get the Grout Experts in to do the work. At first we thought we were getting grout for the corners of our shower tiles but they recommended the caulk and that it would work better for moisture and wouldn't crack. The gentleman that came was able to repair a few grout marks around the shower as well for no extra charge! First class and well done job!
Response by Grout Expert: Brent, Thank you for the 5 Star review. We appreciate you taking the time to review us. Please let us know if we can be of service to you in the future,
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5.0   |  
Review by in Chicago, IL
The tile cleaners were excellent and professional. The tile brightener and recaulkers did great work above and beyond.
Response by Grout Expert: Steve, Thank you for taking the time to review and thank you for allowing us into your home and giving us the opportunity to complete your project. Kim
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5.0   |  
Review by in Libertyville, IL
This company was on time for estimate appointment as well as for repair. Completed job in time specified. John was very professional and polite. Cleaned up after he completed the repair.
Response by Grout Expert: Barbara, Thank you very much for taking the time to review us. I'm glad John completed your job to meet and exceed your expectations. Kim
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5.0   |  
Review by in Lake Zurich, IL
The did great work in repairing a tile as well as cleaning up the grout and caulking things. The bathroom looks so much better
Response by Grout Expert: Erik. Thank you for taking the time to review us. Reviews are very important to use and they continue to help our business grow. Please let us know if we can be of service to you in the future. Kim
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5.0   |  
Review by in Chicago, IL
Grout Experts were very responsive and kept me informed during the entire process. We were very happy with their work. Would definitely use them again.
Response by Grout Expert: Hi Chantelle, Thank you so much for taking the time to review us. We are glad we could meet your expectations and hope we can help you in the future. Thank you, Kim
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5.0   |  
Review by in Buffalo Grove, IL
none
Response by Grout Expert: Judith, Thank you for taking the time to give us a 5 Star Review. We appreciate it. - Kim
Was this review helpful?  
5.0   |  
Review by in Libertyville, IL
They have great customer service and were very accommodating in terms of schedules and showed up on time
Response by Grout Expert: Sally, Thank you for taking the time to review us. We appreciate your business and time. Thank you, Kim
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Showing 1-10 of 154
  Page 1 of 16

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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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