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Guardian Security Systems Inc
Alarm or Security System Installation, Alarm or Security System Repair, Alarm or Security System - Monitor,
About us
As we see it, our business is all about bringing you peace of mind. And this sometimes simply means providing personal, locally-based experts to answer your questions or address your concerns. All of our staff — from account service to installation to monitoring to accounting — stand ready to provide the information you need, whenever you need it. For more information about our interactive alarm systems visit www.alarm.com
Business highlights
Emergency services offered
49 years of experience
Services we offer
1 key fob. These systems talk to you and are color touch screen also give weather alerts., 1 panel/key pad 1 motion detector, Alarms & security systems-including the free installation of the latest interactive security systems, which requires no land line. Settings can be controlled with the system through a smart phone. Includes: 3 doors
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.723 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 9% |
Showing 1-23 of 23 reviews
Audrey W.
Mar 2015
Installer was prompt and courteous. Worked quickly and cleaned up. Fully explained how to use systems. Contacts with this company have always been pleasant, even when the alarm is accidentally set off. <br />
Cornelia F.
Dec 2014
The technician was on time and very nice. After the installation he explained to the whole family how to arm and disarm and answered all our questions patiently. We also received two keyrings to arm and disarm the system which can be used as panic alarm contacting emergency responders right away. <br />
Response from Guardian Security Systems Inc
"We try to make all sales and Installation a positive experience. All our Installers and Sales people are licensed in this field and we strive to make your over all experience an informative one."
Allison P.
Aug 2014
My encounters with the call center have been pleasant, courteous and responsive.
Lisa G.
Jun 2014
House was pre-wired, so this was a very simple install. Prompt service, professional, explained system very well and answered all questions to my satisfaction. <br />
Philip S.
Jan 2014
Guardian's monitoring service is very reasonable, about $13/ mo., and we are very pleased with Guardian.
Response from Guardian Security Systems Inc
"Thank you for understanding, sometimes it is not as smooth as we wish it would go, different equipment sometime creates a challenge. But we strive to make our customers happy and continue until the job is complete."
Lisa H.
May 2013
Jim Myers was excellent to work with and please be sure to ask for him by name. The other reps in the OKC area are not responsible. Must work with Jim. <br />
Matthew L.
Oct 2012
We liked everything about them other than their prices, which were a little high. They were very prompt to call back, had friendly people and easy to work. I would recommend them.
Gary G.
Oct 2012
Has coupon in phone book for added value. <br />
Kat L.
Sep 2012
Never use them! They charge for services not received. Even if the technician sent to your house for a problem finds somethign wrong with their system, they will chagre you for the visit and the problem. They will also charge you for a service cal lto see if anythign is wrong if they find that it is not their system, but a problem with the phone line instead. I called once to reset my system because of a power outage and the person on the phone was so inept that she basically said after a few minutes of tryign ot talk me through it that I either have to wait, call back, or pay to send someone out. They are terrible, rude, andTHIEVES! <br />
Response from Guardian Security Systems Inc
"I have been in the alarm industry for more than 20 years and worked for several of the major companies. I can assure you that our contract at Guardian is very standard for the industry. I encourage people to read what they are signing before they sign it and understand it. Our industry is somewhat unique in that we typically do not realize any profit whatsoever until after the original agreement is completed due to the high cost of what people now have come to expect for FREE. This is a great deal for the consumer, but please understand that the system that was installed in your home, would likely have cost in the $1,000’s several years ago. If you are a business person, understanding this can help you appreciate your alarm company’s position. All alarm contracts have an automatic renewal period on their original agreement that you sign. Sometimes this is something that can be negotiated at the time of the signing. You should discuss this with your sales representative. Regarding the charges for the repair, I looked at the account and found that this was due to a remodel. If it had been due to equipment failure, there would have been no charge for the service. Some other major companies will charge a “trip fee” for any service call, even if it had been covered under warranty. There again… read before you sign. Guardian, however does not charge any “trip fee” for a warranty call. If you did not opt for the warranty agreement, or for most “remodel” or other non warranty repairs, Guardian has the lowest rates that I have seen in the industry. Much less than your plumber or appliance repairman most likely."
Rick B.
Jun 2012
The charges were $20 a month. The guy that came and set up was very helpful and very nice. I felt very comfortable with them.
Kelly G.
Jun 2012
They take out the amount from our account. It was set up 7 years ago and I never had worry or even think about it. They do what they say they are going to do and that it works.
Earl W.
Jun 2012
I've never had any problems with Guardian Security Systems. Their price, quality, and professionalism are great.
Susan S.
Jun 2012
They called me when the alarm system went off. We had a lightening storm that gave them a fire signal. They called the fire department as well. I will continue to use them.
Trina L.
Jun 2012
I'm on a contract with them. Everything has gone just fine. They're easy to contact. They have a nice way of answering their phone if they think there is a problem.
Larry S.
May 2012
They are good. They are a big company. I never have a problem, but they are helpful and do what they are supposed to do. I wanted to change my code, but they were so old. So they put in new ones.
William L.
May 2012
They are a good and excellent company. Their professionalism and quality of work was good. They were very understanding when I had a false alarm and their service was very helpful. I would use them again in the future.
Diane B.
Apr 2012
When I gave up my house phone they came out and put in a cell phone that will call them. It’s a monthly fee that they charge me. Overall it’s been a good experience. I like the sign in the yard, and that helps. The only calls had been my servant women set off the alarm and it didn’t know, and I didn’t know the kid was a sleep when I left.
Rick W.
Feb 2012
They are great and very professional.
Mark R.
Dec 2011
from start to finish, it was 99% bad.
Kirk H.
Sep 2011
Overall the install went very well. We have not yet had to use the system so we can't say how good the monitoring is, but the salesman and installation tech were very good.
Gang Q.
Mar 2009
They are very responsive. We had several false alarms. They called us within three minutes.
Kim C.
Oct 2008
We had an alarm go off and when they called us we didn't answer our phone. They had the police there in under 5 minutes. They are very responsive and I would recommend them.
Homeowner
Aug 2006
Guardian Security was punctual when they came for the installation. Anytime my alarm has gone off they call me immediately. They called me a couple of times to follow-up and make sure we felt safe and secure after we had an actual break in.
Licensing
State Contractor License Requirements
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FAQ
Guardian Security Systems Inc is currently rated 4.7 overall out of 5.
Guardian Security Systems Inc accepts the following forms of payment: CreditCard
Yes, Guardian Security Systems Inc offers free project estimates.
No, Guardian Security Systems Inc does not offer eco-friendly accreditations.
Yes, Guardian Security Systems Inc offers emergency services.
No, Guardian Security Systems Inc does not offer warranties.